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    Foust Photo Graphics

    1.0 (2 reviews)

    Foust Photo Graphics Photos

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    15 years ago

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    Walmart Photo Center

    Walmart Photo Center

    2.0(1 review)
    1.7 mi

    I ordered a special designed 16 oz coffee mug for my wife, who LOVES coffee, for Christmas. It had…read morea special note which was supposed to be printed on it, her name, and a special picture. She wanted a certain mug from Starbucks, but when I saw this mug on Walmart Photo Center, I KNEW she would LOVE this one better. I ordered it online on the 18th of December, plenty of time to get it to me before Christmas. I received an email from Walmart Photo saying it WOULD be to me by the 24th of December. I was thrilled, knowing how my wife would react when opening the package. Midnight came and went. I was now in to Christmas Day. I went online and tracked the package. The site said it would be to me on the 27th. I had NO notification from Walmart Photo of anything out of the ordinary, nor that there was a delay. I contacted Customer Care. I received a reply from "Josh T." which said it was probably delayed or lost. REALLY? I hadn't thought of that... sigh. It seemed like Josh was cutting and pasting verbiage commonly used in replies. In other words, he told me nothing I didn't already know. So much for Customer "Care". How about, "We will find out what has happened and get back to you." Or how about, "We are so sorry. How about a gift certificate." OR, any one of about a thousand responses other than, "Let us know what you want to do if you don't get it." I gave it two stars only because I had ordered some Canvas Pictures, which were done correctly and delivered on time. This present was very special, and for my wife.

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    Foust Photo Graphics - photographystores - Updated May 2026

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