They had my trike for over 2 months to replace a clutch cable. After several lies poor…read morecommunication I finally got my trike back. Not completely fixed. Horrible customer service and not completely happy with repair service.

Made my last ever trip there this past Saturday. Stood at the parts counter for half an hour and…read morewhen my turn came around, the counter man waved another guy up who had just walked up. The counter guy knows me and knew that I was standing there quite a while waiting. What did I conclude from his actions? That my business is neither wanted nor needed there. The service and customer focus has declined dramatically since McGrath took it over. If you aren't there to drop a bundle of money each time you walk in the door, they have no interest in you.

I would highly recommend this shop ! I hit a deer and they got my car in the very next morning and…read morehad the estimate written up that evening!!!! I even locked the keys to the rental car in one night, they came and unblocked it without a hesitation!!!!!! They are very professional, on point, curtious, and do spectacular work !!!! Thanks and we will use your services again !!!!!!!!

Called on a Monday for an appointment and showed up Thursday at set time to find out I was not in…read moretheir schedule. After being told I'd have to wait over 3 hours they finally decided to do the work now. I had clearly explained that I needed wiring work as well as an adapter changed for towing. What I got was the same adapter I already had been using just attached. Of course they didn't use the one I already had. No wiring work done which was the entire reason I had "scheduled" the appointment. At this point they decided to tell me how much more that would cost as if I couldn't afford it. No apologies, nothing! Stay away from this place.

Great local biz providing honest service. If they give you a quote...it doesn't change after the…read morework is done (we've all been there, right?) We have used them several times for car/truck hitches, leaf springs, bike racks , bed liners etc. Highly recommend.

We had purchased a boat with an older outboard that was failing after about a week of purchase…read more Mike worked methodically to diagnose the issues. Often, he wasn't even charging us all his time because he really was sympathetic to our situation and wanted to do whatever he could to make it right. The motor turned out to be a loss but he got us a quality replacement at a price that was a steal. Boat runs like new! In the future, I'll bring everything to him BEFORE purchasing. Can't say enough good things and Mike will have all of my family's outboard business for as long as we have boats.

Mike is great. I am lucky to have found him and the Boat Doctor…read more I called him in search of someone who could quickly repair our boats that despite taking care of it was having issues with the lower unit. Within days he had it repaired with a used lower unit (perfect for my 20+ year old boat & motor) and at a reasonable price. I would recommend him and will use him in the future for maintenance and repairs.

We purchased a 2024 Volvo XC60 Recharge Ultimate for Overseas Delivery with the excellent…read moreassistance of Brian Cox! From our first visit of inquiry re Overseas Delivery, to the Order process, final payment and receiving our Volvo XC60 after its delivery to McLaughlin, Brian was excellent, and I'd give him a 10 if that was an option. While we received initial instructions while at World of Volvo in Goteborg/Gothenburg, it was when we received our Volvo at McLaughlin that Brian's understanding of the XC60 Recharge and ALL of the tech possibilities was so very much appreciated! If you're looking to purchase a Volvo from McLaughlin, and this was our 5th Volvo purchase, seek out Brian Cox! His presentation was the best we've had! PAX! Gary LaCroix

I recently found a beautiful ctsv Cadillac here. I live in southern Indiana, so I had to fly up…read moreand get it. On the test drive I noticed a knocking sound from one of the tires. The salesman, kris, informed me it had new brakes, and that was probably the source of the knocking. He assured me it passed the shops checklist to sell, and that it had new brakes and tires. He tried to sell me on the fact it was a brake getting "broken in" I explained to him that I had a 6 hour drive home and that I would have it checked out when I arrived home, when it was checked I found that it was a couple hundred dollars worth of repair. Not a huge expense, but aggravating that it was an issue that passed their inspection and now the salesman/dealership won't claim the issue was there when he sold me the car. I expect a Cadillac dealer to be held to a higher standard... If they respond to this review, and the situation changes, I will let you all know.

Complete rust removal and undercoating done. Exceeded expectations. Repeat customer. Highly…read morerecommend.

If I could give Walter no stars I would. Man sold me a lemon. My engine blew within 3 weeks of…read moreowning the car. When I went back to tell him he threw my paperwork at me and told me to get the hell out. I will write a bad review for this company every year in hopes that he goes under and doesn't steal from anyone ever again. Please do not give him any money ever and find another car lot to buy a car, trust me you will be happy you did.

Jerry was wonderful there was no hassle and i got in what I want thanks so much. They also gave a…read morefair trade in value on my old car

Thanks Big Ken I'…read morenow a proud owner of a pretty red jeep. i'll recommend all my friends to you. He is a awesome sales man, he was never pushy to sell me a car.

I called and they got me in right away for a remote start in our new work van! We couldn't be…read morehappier!

Needed to update to a hands free system and was told to go see Precision Concepts...Totally…read moreAwesome! They updated my old receiver and ceramic tinted my windows and even put a protective wrap on my headlights. Scott and his very high quality technicians took care of everything. I like the quality of service so much that I have a nephew coming in from California to have them Install a receiver and tint his windows...My whole family are car enthusiasts and believe in Precision Concepts. You gotta go there you won't be disappointed!