A top-notch Real Estate team…read more My wife and I worked with Phillip and Shane to sell my mom's home, and I can honestly say they did an outstanding job. From the first meeting, Phillip brought a calm, capable energy to the table and took complete ownership of a complex process -- including orchestrating a $100K+ remodel -- and delivered a beautifully staged, turnkey listing that went pending in less than a week with multiple offers. The results were impressive! (see before / after picture pair below). What impressed us most wasn't just the end result (a strong sale price in a shifting market), but the way they handled every detail -- big and small -- along the way. From coordinating contractors, landscapers, and stagers, to fielding our many questions and helping us navigate unexpected hurdles (like HOA document snags, surprise pest cleanup, and more), they were on top of it with clarity and poise. They were also just good folks to work with. Thoughtful, responsive, and never pushy. They took the time to communicate with both my wife and me, incorporating our feedback and respecting our priorities throughout. Even after the deal was signed, they were still checking in and making sure all the loose ends got tied up. In a world where a lot of agents seem to disappear once the listing goes live, Phillip and Shane rolled up their sleeves and treated this like a personal mission. We're very grateful and would absolutely recommend them to anyone looking for a top-tier real estate team that blends results with genuine heart.

From the owner: We are your local real estate team with over 15 years in the business and generations of local area…read moreknowledge.

In response to Jason E, I did buy Mountain Valley Real Estate. I am far from disorganized. If you…read morehad looked after the rat situation in your building, you would not have lost rents and tenants and I would not have had to fire you as a property owner.

This business was sold to a woman name Christine who is now the main broker. They are now very…read moredisorganized and unprofessional. If you are a property owner stay away from this brokerage.

As a lender, I've worked with Paul for nearly 19 years and have used him for my own purchases. He…read moreexemplifies what it means to be a professional real estate agent. Straight speak, knowledgeable, covers much of the South Sound and has a well earned reputation for excellence. You'd be hard pressed to find a better Realtor whether you're buying or selling.

I could not recommend Paul more highly. Being an out of town buyer is difficult but Paul made it as…read morepain free as possible. He would go out and film homes we were interested in and email them to us before I bought the non-refundable airline tickets. He spent time educating me on points of interest, schools, safety and commute times. There is absolutely no other realtor I would have as much faith in. Paul goes above and beyond the call of duty. He is knowledgeable, honest, hardworking and just a nice guy. Buying a home was stressful, there was a lot on my plate with a move and everything that goes with that but I was confident that Paul was looking after my best interests. One of the qualities I required was someone who was good at communication and Paul kept me updated and informed. I wish everyone I worked with had his work ethics.

Emerald Mgt manages our condo building in DT Bellevue.... I…read morehave always had a great experience when contacting them for the many, different condo issues! Especially grateful to Melinda Wagner (in accounting) and Kelsey Faux (in dealing with the association ) who have always responded quickly and, resolved any issues I may have had! Thanks to them for making my life a whole lot easier!

Predatory billing and lack of transparency…read more I own a townhouse in a community managed by Emerald Management & Consulting, and my recent experience raised serious concerns about their billing practices and transparency. We experienced water intrusion into our unit through an exterior door off our second-story balcony. I immediately notified Emerald Management because I reasonably assumed that exterior structural issues would fall under HOA responsibility. Emerald contacted a mitigation company, 24ResTech, which came out and addressed the interior moisture over the following week or two. At no point during this process were we informed that we would be personally responsible for any project management or administrative fees. No estimate, hourly rate, or discussion of costs was ever provided. During this time we were told we would need to hire a contractor to make repairs to prevent the issue from recurring. The contractor who inspected the door identified several installation problems: * The head flashing was improperly installed * The door had insufficient weather stripping * The threshold had been installed backwards, sloping inward toward the unit I have no knowledge of any work done by previous owners on this door, and one would assume that any prior work would be documented in HOA or management records. Later we received an invoice from 24ResTech for roughly $1,500 for mitigation work that included removing about one square foot of carpet and running fans for a total of about eight hours. On top of that, Emerald Management charged us $907 in "administrative/project management fees." These charges were never disclosed ahead of time and appeared only after the other invoices had already been paid. When I asked what the charges were for, I was simply told they were administrative costs for overseeing the project. This was shocking considering we already pay over $1,000 per month in HOA dues. Being charged additional administrative fees that were never disclosed and never requested felt unreasonable. Emerald told us we could dispute the charges with the HOA Board and encouraged us to attend the meeting. My husband and I presented our concerns to the board, but a representative from Emerald Management was also present and recommended that the board keep the fees in place because the bylaws allow them. That situation felt like a clear conflict of interest. The management company that issued the charges was effectively advising the board on whether those charges should stand. The entire experience was extremely disappointing. The lack of upfront disclosure, vague invoices, and unexpected administrative fees raise serious questions about transparency and fairness in their billing practices. Homeowners deserve to know what they are agreeing to financially before work begins.

JIT was very responsive (on a Sunday morning), communicated well and was able to take care of my…read moreproject in a timely manner. Thanks JIT!

There are multiple items in the contract that were either completed incorrectly or not completed at…read moreall. Justin was rarely present at the property to supervise or oversee the work being performed. As a result, much of the work was completed poorly and below expected standards. I am now required to pay for repairs to correct the defective work, as well as hire another contractor to complete the unfinished portions of the project.