I ordered four plants from Four Seasons. I was very patient and about a month after placing my order I emailed checking on the status. Received an email saying they were busy but would get it out soon. Received it about a week later. Shipped in a plastic bag via US Mail. I opened it immediately and found two of the plants in plastic containers. The other two were plastic potted plants just in the bag. The two in the containers seem ok. The other two (see below) had one leaf between them. I emailed four seasons the same day and as of today have received zero communication from them. I suggest looking elsewhere for your plant needs. I know I will unless some happens that changes my mind. read more

Four Seasons Nursery - These are two of the plants I received from 4 Seasons - Nurseries & Gardening Near Me - Bloomington, Illinois

0 Stars. This company is terrible!!!!!!!!!! DO NOT ORDER FROM THEM!!! It literally took months to ship. They only shipped part of my order after I filed a claim with my credit card company (since they charged me, another month passed, and still nothing). Then, miraculously, my order arrived, partially fulfilled. I planted everything the day it arrived because many looked like they were struggling already.. I believe 2/10 things I planted has any signs of life. Prior to submitting a claim, I called numerous times, different times of day, over several days, but every time it rang busy. I also emailed, no response. I just received a letter saying that they need payment and are going to recharge my cc for the dead plants they sent me unless I contact them. YET THEY MAKE IT IMPOSSIBLE TO GET THROUGH. I am beyond irritated, which is why I'm taking the time to write this crap review. PLEASE DO NOT GIVE THEM YOUR BUSINESS. THEY HAVE FAILED OVER AND OVER AGAIN. read more

DO NOT BUY FROM THIS COMPANY I ordered plants in April, my CC was charged and I received NOTHING. I cancelled my order and requested a FULL REFUND...again received nothing. I sent a complaint to the BBB, they told the BBB that they are in the process of issuing a full refund as of 6/1/2020....As of 6/23/2020, NO REFUND RECEIVED... THIS COMPANY IS A FRAUD.. I wish YELP had negative star ratings. Spend your hard earned money elsewhere. read more

I made a large order to 4seasons and the website said it would be 2-4 weeks. I contacted them several times after the 4 weeks and was told they were coming soon. At 7 weeks I got on the 4seasons website and cancelled the order. They went ahead and sent the order and informed me I would have to pay for the return because their customer service site was down and they did not receive the cancellation. Another 10 days later I received the dead and dying plants. Out of the dozens and dozens of plants I order I was only able to salvage the 10 Hostas, 8 Asparagus plants and 3 flowering plants. The blue Spruce trees were dead and molding. The remaining plants I planted never came up. I sent back over half the order well over a month ago and have not been credited back a single dime. I have given them a few more days to credit then I am turning this over the the Colorado Attorney Generals office. Please do not make the same mistake I made by not reading and believing the Yelp reviews. read more

Stay AWAY from this Company! Ordered chestnuts, walnuts pecan, butternut and almond trees for fall 2020 planting. Spent hundreds of dollars with this company. The trees shipped are deciduous saplings and they must be kept moist during transport and usually these roots are wrapped in wet newspapers and then placed in a plastic bag then shipped inside a box. I recieved my a week later than theyt indicated and the trees arrived dry as the desert. They arrived in October 2020. I quickly got the roots moist and got them in the ground and installed with my mini-greenhouse over each tree in the field. Its now 4/29/2021 and because I noticed zero budding or leafing out on ANY of the varietals I then performed a scratch test to see if there were green living tissue inside the trees and they were all dead and brown! Mad is not a strong enough word for how I feel. So I immediatley attempted to call them at the 309-834-7200 listed number and my phone says busy after 1 ring. (two days in a row I called now) I emailed customer support with copies of my order and the issue and after 24-hours still no response. Not a word. Think about that - Nobody answering customer calls and you cannot leave a voice message? That should tell you something right there that this company is crooked. What really baffles me is they sent out allot of nice magazines and why go through all that trouble to send out crap? I guess they may so much money that they will continue until they are physically shut down. Now, I have I filed a BBB claim as the odds of (5) different types of tree all being dead is impossible. I will also go to the state of which they operate to file a local complaint against their company as most states have investigators. This is definatley deceptive business practices which is illegal and a violation of the consumer protection act. Due to the amount of money I spent I will wait a bit longer for any reponse and if not I will most likely file a small claims suit against them. You have been warned read more

Worst Business I have ever encountered. No plants, no refund, no telephone number. Tried a different number and got Owen's Plants and Nursery. 3 or 4 different people told me 3 different things. Im disputing my credit card charge with my bank. I reported them to the local sheriffs office and Attorney General for fraud. Do ever use this business. They will steal your money and you'll never get your plants. Pathetic business. Ill never use them again. read more

If I could give them zero stars, I would. I placed an order in March. Finally received part of my order on 1 June. There were six items in the package and only one was ready to plant. The others were either dead and covered with dead leaves, were dried out, or were simply brown slime in a package. I was so disappointed. I wrote the company to let them know and was told that I needed to plant everything and wait six weeks and that many of the plants would recover and thrive. I'm disgusted that they would send me dead plants and expect me to try and nurse them back to a live condition. After six weeks, I'm supposed to send back the unsuccessful plants and pay postage to send them back and they will send a replacement. Really ??? I highly recommend that you never order from these people. No matter how lovely the items look in the catalog and whatever magical price they offer, I guarantee that you will be disappointed. I read the ugly reviews before I ordered and thought that it couldn't be that bad, but believe me, its a scam. They take your money and send you low grade plants and give lousy customer service. DO NOT ORDER FROM THIS COMPANY !!! read more

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STAY FAR AWAY! This is a terrible company to deal with. Months to get your order, shipped in a plastic bag with holes in it and sticks poking out which happen to be the trees you ordered. Not even 10% of the order I placed took. The Green Thuja are a joke. Looks like they took a branch from the backyard and pulled off a piece and stuck it in the bag. You can't return anything without the original mailing label which was torn to shreds. When you ask where your order is they tell you it will get there when it gets there. No customer service and terrible product. read more

I placed my order March 18. My credit card was charged April 1st. I have yet to receive my order. I keep getting "Your order is being processed." Their phone is busy all hours of the day and even at midnight. They won't credit my money back. They are downright crooks. I am in Southern California and the planting season has long since passed. read more

I placed an order in beginning of March- 21, as of May 25th .....nothing-!! Just wanted to get this out there for the class action lawsuit in the future! Thanks 4-Seasons read more

I placed an order in May , understanding that there would be a delay due to the Corona Virus......I placed the order from your catalog for $59.56 with check #2776...I have not received my order nor a refund if you cannot deliver.....tomorrow is the first day of summer......So would you let me know what your intentions are......This is the second time I have contacted you......I live in Michigan but know Illinois very well.... I am : Edeltraud Marx 812 Moore St. Owosso, MI editke2@aol.com So now let me hear from you soon or ???? read more

Made an order with Four Seasons Nursery April 10th 2021 for a few strawberries plants. Tonight is June 23rd 2021 and i never received them nor the free fift they promised. The other day i got a mail from them saying they were going to place my order on hold till next year 2022. I wrote them and told them the date,and the order number i placed my order and i wanted a refund and did not want my order to be sent in 2022. Some time later they wrote me back and and wanted my name and address so they could send it to the proper person. I did that a week or more ago and i still haven't heard anything from them about my refund. Wish i had of read all the one star ratings that are against them. Lesson learned for me. read more

Trina H. If I could give 1/2 Star I would. I ordered in early March. Attempted to call for 7 days straight, only busy signal. Several email sent. Found Alternate phone number with the same results. I requested a payment protest through the credit card, that was when I received the 1st response to my complaints. After requesting the order cancel for non-delivery, they claimed the order had been shipped. After another 10 days, I received a bag full of DEAD plants. They were dried out, some with some dry dirt others just dried brown plants in a plastic bag. I returned them all in the original package. This company has HORRIBLE customer service. I live in Georgia but I plan to go to Illinois to file a complaint against this company. read more

Awful series of companies from Bloomington, illinois. They kill your bare root plants via shipping and poor packaging. Lots of hoops to jump through for a replacement that will be a bunch of dead bare roots due to their packaging and shipping. Customer service never communicates. Due yourself a favor and stay away read more

My first Yelp! I don't normally do this but if anyone deserves a bad review they do! Run from these rip-offs! Super late delivery of non viable plants and trees. Terrible customer service! Set up to delay and make refunds/ credits impossible. I was refused access to anyone at Corporate being advised they don't have a number! $460 down the drain! This really is the worst company I've dealt with in Years! Was stunned when I saw the write ups below. WOULD AGREE YELP needs a 0 stars option as this is the only rating that applies to Four Season Nursery. read more

No word when I will get my order. The phone stays busy. Contact info on the website is undeliverable web mail. I won't be using this company again. read more

Stay away from Four Seasons and its other marketing names. (Burgess?) They sent me dead plants that were bare rooted and the roots were dried out (They didn't bother packing the roots in moist material). I got a replacement and they were dead.) Whoever is involved in the digging, packing and shipping is total incompetent and has no idea about handling plants. They should be put out of business. And soon. They obviously don't care. read more

I ordered from a catalog, around the 1st of April. Still cold here in Vt. so I thought it good to wait 3-5 weeks for it to warm up. It is now May 27th, emailed a couple of times, was told after 1st email, very busy, our busy time of the season and to wait 4-6 weeks from order date. No response from 2nd email. Called several times, different times of the day, busy, busy, busy. Did actually talk to a lady named Judy one time, she was very rude and said I had to wait. I told her that the company was very unprofessional and they should send out shipping notifications to their customers. I do not know what to do, maybe contact Ill. BBB. This company has got to be stopped. I have a garden all planned out for my plants arrival, I have been waiting too long. Good luck to all the rest of you. read more

Terriable customer, owners that are afraid and hide and will not address bad employees or bad everything. Ordered in April and now 10 weeks later they still have not processed the order and clearly have not sent the items. Customer service can do nothing when the business office is closed, wasting your time. Customer service who is rude, yells and cursed at you. They claim phone calls are recorded but I doubt it as they never address their bad employees. Avoid this company. read more

My husband received a catalog from this nursery and wanted to order some seeds and bulbs. He tried reaching them by phone - he tried 21 times within a day and a half, always gets busy signal. Thank goodness I decided to check Yelp as the reviews seem consistent with our experience with this company. read more

I purchased about 16 of the Green Giant thuja trees about 4 years ago. I am posting this now because each year I thought these trees would start looking better but they look like crap!! they have only grown about 3' in the four years when they claim to grow 3 to 5' a year, they Winter burn something horrible, I have had to cut the tops off because they die. I would advise no one to buy these trees I just called them there's no guarantee after 1 year it's false advertising that they have in their magazine, it's a big rip off!!!! read more

A couple of years ago my uncle had ordered a various type of cherry trees and bushes. As of right now only one survived but this is not due to the business. Some of them had been hit by the weed wacker and ran over by a four wheeler. The one that has survived I had that thought it died but I was walking along my property and had saw it alive and healthy so I had pulled it up and put it in a pot until it is a little bigger. I placed a order on the tenth of April and about a week or two ago I had emailed them if my order has been shipped and they said yes and it would arrive shortly,but a week after that I emailed them for a tracking code for my order and was told the customer service representative was mistaken and I would get an email when my order is shipped. Still nothing yet and that was last Monday. My order has finally came and two of the plants were dead and there was no hope. The rest of my order is doing great except for two other plants were not going to be shipped until next spring so went and canceled that part of the order. My recommendation is to find a local nursery or orchard that has plants for cheap. This past weekend I went and found a sour cherry tree that is a about 6 to 5 feet tall in healthy condition for $15.99. You just need to know where to look around your area. read more

Run! Don't order and if you did call credit card and dispute charges if your a victim of fraud. Tried canceling didn't work even though nothing was shipped. Only disputing credit card charge works. Thankfully credit card protects you from this fraudulent website. read more

" BUYER BEWARE--SCAM COMPANY" I ordered $128.45 worth of plants on 3/13/21 They took order and money and NEVER shipped Plants,No tracking order, or reply from 4 repeated e-mails to customer service, Telephone number has been busy for 3 months so you can not leave even a message. Again "BUYER BEWARE of this COMPANY, may not even be in business but takes money for orders anyway on line. If was for more would "SUE" them for the principal of them ripping off the public and me! This is an ongoing Scam by them RIGHT NOW!!!! Avoid doing business here at ALL cost!!!!! read more

Be very careful here. I placed an order over 3 weeks ago. Nothing yet. I think that this may be a scam. VERY poor customer service. Too bad, as I am a serious gardener, and was hoping for another source of quality plants. Stay away. read more

Never again small plants, bad packing, very late delevery, just read other reviews not a good place to buy from

SCAM! DO NOT BUY FROM THIS NURSERY! Two of the plants they sent me were half dead, 12 of them were completely dead, and three containers did not even have plants in them. read more

OMFG.... The worst!!!!.... never sent us the " ...guarenteed..." replacements.! Went through all their jumping hoops BS to get the 2nd round of dead, dried out, broken sticks they send each time. Anyone who has ordered and got F'd by these scammers need to organize a class action lawsuit. read more

Just take your money, and set fire to it. Plants were dead, got replacements, replacements dead. On year guaranty from first order date, so when the replacements arrive, and are dead, the warranty is over. Send their catalogues back to them, Return To Sender! read more

DO NOT BUY ANYTHING FROM 4 SEASONS NURSURIES!!! I ordered plants from 4 Seasons Nursery on April 2 and May 5th. Today June 23 I received a partial shipment of bulbs! At the time I placed my order all items were advertised to be "in-stock" with no expectation of any delayed shipments. However, I kept not getting the orders. My order status dates kept changing further and further back even though supposedly my orders had been put on "RUSH" status. I called, emailed and online chatted with them at least 10 times. I tried to cancel the orders but because on one order they finally shipped 2 of the 24 plants they refused to cancel anything else on the same order. After some very lively and unfriendly discussions they did finally cancel the second order. Everything is bulbs or seeds! Nothing is a live plant! DO NOT BUY ANYTHING FROM 4SEASONS NURSURIES!!!! You would be better off ordering from ANY WHERE else!! read more

This nursey has the worst customer service ever. The plants arrived late, dried out and dead (not just dormant). Tried to get a refund. Sent in my label as per email instructions. Receved my shipping label back with a generic form letter and no real reason of why I didn't receive a refund. Never received clear instructions on what I needed to return. This company is the WORST that I have ever had to deal with. read more

I live in Tennessee and placed my order in March. No update or status only being told that the plants will be sent at the appropriate time. Well the south has been in planting season for almost a solid month. Things are blooming already etc. Still nothing. I'm waiting on the order although I'm wanting to cancel it.. read more

I wish I'd found and read the reviews prior to placing my order... after months of waiting I finally received my shipment with over half of the order completely dead, the remainder in poor shape/barely alive... Even if planted and lovingly cared for I doubt much of the remainder would survive... 'Returning the order in its entirety tomorrow; 'really disappointed at the lost time waiting and now the difficulty and cost of returning it... Hopefully not throwing more good money after bad... read more

My husband placed a large order with 4 Seasons on 4/1/21. It is now 6/10/21 and nothing has arrived. The check was cashed, and when you try to call them, you just get a busy signal. When you e-mail them, you get NO response. They suck and are a scam. NEVER order anything form them. I hope they enjoy spending the money that they stole from my husband. read more

DO NOT ORDER FROM HERE- this company Is a scam. I placed an order at the beginning of April and they immediately took the money from my account, though I've called and called, it's almost June and I haven't received my order or any information. I've requested via email to cancel and have yet to hear anything. finally got in touch with some lady named Judy today who was totally incapable of addressing the issue. she said there was nothing that she could do and I just had to wait. i told her that I had followed their procedure to request a refund and she said they would get to it at some point. she was rude and unprofessional. This business does not have any employees that address customer concerns and truly needs to be shut down. read more

Bought trees they came ok some grew ok but some died call them up and then i sent the shipping lable for new ones No problem the sent me the new ones read more

I would never order from this company. I ordered May 28, around July 1 I called for eta on my order. 4seasons said it was shipped with FED EX . I called Fed Ex. who said it was delivered June 30. Then called Four Seasons to trace and see about reorder because I never received it. I called 4 Seasons. I was told it was going to take another 4-6 weeks for delivery or maybe next spring if no longer available so I canceled order by phone and email. I did get an answering email. In total I have called them 5 times and sent 2 emails about cancelling and a refund. Today I got email. they had shipped the order. After 1 1/2 hours on the phone, the order is coming if I still want to cancel I have to pay for return shipping and request and refund for order and the return shipping. Company is disorganized will NEVER order from them again. They don't know what they are doing. read more

I ordered around the first of April and I still have not received my order. They have taken money out of my account a week ago, but when I happen to be able to contact someone there they just tell me it is in shipping and will ship out in a week or 2. If you email them you get an automated response. HELLO! You have my money...I want my product! I will never again order from them. read more

I would like to give a zero star rating, pure scam company. Sent the wrong items and have yet to make it right. Hope you are closed down!

If I could leave a negative star, I would. Terrible customer service. Place order march 29th, got called out of town so I contacted them on May 1st to request that my order be shipped the 3rd week in May. My neighbor who was collecting my mail contacted me to say the plants were sitting on my front porch baking in the sun. I contacted them explained the ordeal and they told me that they couldn't catch the order in time and that I could send them back at my expense...when it was their fault. They would not credit me for the shipping. I will never deal with them again. read more