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    Four Points by Sheraton Manhattan

    2.6 (37 reviews)
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    Lobby
    Jennifer M.

    I am giving this hotel 3 stars because they have remodeled an exquisite lobby and have a nice restaurant- but that's where the good stuff ends. The parking lot is a mess with potholes. The location isn't super nice or the most convenient when staying in Manhattan. When I saw this was the hotel I booked I was disappointed in myself. There are way better options in Manhattan for hotels at the same price as this one. It did serve its purpose. I booked it so my kids could have a place to swim on their spring break since it's near my hometown of Wamego. The pool is big but it's in a large open space. Where people walk and can hangout and stare which I don't like. Most pools are separated from main walkways and such. The pool towels were tiny and thin. I was most disappointed in staff. When I checked in I had to wait for 10 minutes at the desk for someone to show up. Then he forgot to give me my breakfast voucher I paid for with the booking. He also told my friend that our rooms were close to each other and they were not. You would think so, as I was 328 and she was 332, but I was on the balcony by the pool and they were in outer rooms. Their pool is open to the public which you would think was a nice thing until the local methheads join you in the hot tub. When I wanted to order breakfast I had to wait 10 minutes at the restaurant before being helped and when I wanted to checkout- it was my longest wait yet. I spent 15-20 minutes at the front desk waiting on someone. Also when I first got to my room and was exploring there was an employee just hanging out in an nearby room on their phone. He was supposed to be cleaning it I assume as the cleaning cart was parked outside of it. I travel quite often and that's the first time I saw an employee just chillin ' in a room like a guest. 3 stars was generous. This isn't a horrible place to stay in a pinch but there are so many better options in Manhattan.

    Dan M.

    This is a great little Marriott option in Manhattan. Treated me like a superstar. It is much bigger than I anticipated inside. Staff were awesome.

    Bathroom
    Sarah G.

    This hotel is an OK place to stay in Manhattan, KS. The main thing that is hurting it is how dated it has become. To me, the oddest thing about it is that there is a pool in the center that is not really enclosed. The kids in our family loved this as they could run around and easily pop in and out of the rooms, but it does kind of make the whole first floor smell like a pool. The room was fine once we took care of a broken toilet, and picked up a dead bug we found. The only other thing that was amiss was that our entire family was staying here and we had reserved several rooms all together months in advance. When we got there they tried to split us up. We eventually got it right but this seems like something that should never have been an issue. They could honestly benefit from doing a deeper clean on each room, and maybe enclosing the pool, or making a few additional modern updates to the space.

    Got greeted by a rotten bacon egg and cheese biscuit under my bed when I got into my room.

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    Review Highlights - Four Points by Sheraton Manhattan

    While the room was very nice and comfortable, the purpose of this review is to let everyone know of the staffs' impeccable customer service

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