On June, 23rd 2025, Sandhills Moving & Storage delivered our household goods after they had…read more been stored for two years in the company's climate-controlled facility while our house was undergoing renovations. Prior to storage, we elected full coverage insurance and were assured that the company had extensive experience handling and storing antique and high-value furniture for our sizable amount of belongings in a 6k square foot home. Upon delivery, we discovered that the majority of our items were severely broken or damaged, and nearly all were affected by what appeared to be mold or mildew. Moisture readings on our antique furniture measured approximately 60%, and in some cases, moving blankets had adhered to the surfaces. All of this damage was witnessed and assessed by not only their moving team but a manager they sent out to our home the following day who was in complete shock at the staggering amount of damage. After Sandhills filed our insurance claim, for our elected full insurance, we learned from the insurance carrier that the required paperwork was not fulfilled by Sandhills despite being required under their own policy. This administrative oversight voided our full coverage protection and reduced our compensation to $2.50 per pound, which is far below the replacement value of the affected items. When we initially raised this issue, a manager, Pat, assured us it would be corrected, but subsequent calls were not returned, and our attempts to follow up have been unsuccessful. Pat refuses to speak to us and the secretary hung up on us. All of these conversations have been recorded and we have proof of all statements made by the insurance, Sandhills, their movers, managers, and any/all parties involved because NC is a one party consent to record. My husband and I are both 100% disabled Army veterans with four children, one of whom has a severe disability and Sandhills was abundantly aware of this. Following the delivery, our family has experienced health issues consistent with mold exposure. A licensed mold specialist advised us to seal off all affected items to prevent contamination of our newly renovated home, leaving a significant amount of our belongings to include all major furniture such as living room furniture, bedroom sets, mattresses, and dining room furniture unusable. This situation has caused substantial financial, logistical, emotional, and health challenges for our family. While we understand that mistakes can occur, we are shocked that there has been no meaningful resolution or constructive communication to address the matter and ZERO accountability. I tried to contact the owner Jason Birdsall via phone, email, and his Facebook with no response. We hope that by sharing our experience, others will have the information needed to make an informed decision to look elsewhere during a move or storage need. We are now being forced to pay for a lawyer to seek legal representation in this matter. No family should ever have to suffer like this.

We used them for a third time and they ruined about $10k worth of furniture. Processed the claim…read moreand didn't even get $1k back!

We had scheduled movers 3 weeks in advance and were just notified a day before our move that…read moreSouthern Hospitality was canceling our move last minute due to call outs and people quitting. This is unacceptable for a few reasons. It's last minute...as a company, you should have back up plans in place or source out something to maintain your service that you provide. Highly disappointed in this company and people should be aware of last minute cancelations. We are now scrambling around calling company's for last minute movers. I also noticed on Yelp that Ryan dismissed another review because the name wasn't in his database. My girlfriend booked this move for us and she signed the contract so her name is in your system. We are disappointed, Ryan.

This was one of the worst moving experiences I've ever had. The movers arrived late, seemed…read moreunprepared, and handled my items roughly. Several things were damaged, and when I tried to address the issue, customer service was unresponsive and dismissive. What should have been a smooth process turned into a frustrating and stressful day. Save yourself the headache and look elsewhere.

I will be looking this team up when I move again! Fast, careful, professional. I feel like you…read moredon't need anything else if you are a mover. They did it right and did it nice... anyways guys, thank you so much for getting us to Raleigh. We appreciate the job! We hope you enjoyed the tip! Update** Just used them again on Nov 30th. Same great service. The extra money was your tip fellas. Sorry about the miscommunication. Hopefully you were able to provide the business cards to the front office as they requested.

Initially I was happy to have someone come and reviewed positively. Opening boxes it was clear they…read morePacked belongs poorly, nothing wrapped. Lots of broken china. Moving day the arrive on time, Wouldn't listen to the home owner and abruptly left. One guy accused me of racism and boss believe him. I guess it was cheaper to lose business I reviewed appropriately Owner used this app to insult me personally and further accuse me of racism I then checked with the state. He has no interstate license and his insurance is pending dismissal. All one has to do is look up the name on the DOT and NCUC web sites. Bad business beware !!

We recently used Andy Anderson to move based on good reviews we had read online and they were not…read moreworth the cost. The crew was nice and nothing was broken. However, they were horribly inefficient. It took a four man crew twice as long to move us out of the apartment as it had taken a 2 man crew to move us into the apartment with the same amount of stuff. Also, we had some bags with personal items in a corner that we said we would move ourselves. They insisted multiple times they needed the bags to use as filler in the truck, and when we finally said ok it took extra time for them to use an unnecessary amount of tape on the bags. Furthermore, we had a couch in the bedroom and this crew could not figure out how to move my couch without taking the bedroom door off its hinges- the whole process took an hour, which was problematic as we were paying $225 an hour. That couch has been through six moves with me- 2 of those times I personally moved with the help of an older uncle and it has never taken an hour to move because it's not a terribly heavy couch. In addition to the inefficiencies, we still have bookshelves, a glass insert, and a remote control that they packed up missing. Lastly, I had several boxes marked fragile in big, bold letters and the crew stacked heavy boxes on top of my fragile items.

I used online reviews of moving companies to narrows my choices for the company to move my mom from…read morethe house in which she has lived for over 50 years to an apartment in a independent living retirement community. Packing out and moving. Lots of stuff. Called Andy and after chatting with him, I felt immediately comfortable with him - trusted his advice on how to make this move successful. Packing day: Mom and I vacated the house and hubby ran the show. Returned home to orderly box placement, important since my mom had one more night to spend in the house. Moving day: given the distance between the elevator and the apartment, the guys definitely got their steps for the week. I sketched out furniture placement for each room. Executed perfectly. The unpacking: now you appreciate the packing process. OMG my mom has a lot of coffee mugs! Each was wrapped in multiple pieces of paper. Wow. Even the little jars my mom for some reason keeps. These guys were on time, conscientious, and flat out awesome. Highly recommend!!!

I could not be any more pleased with my moving experience!…read more During the research phase of this move I stumbled onto this site after looking at the pod service. U-move was considerably cheaper, and obtaining a quote was head and shoulders above the pod customer service/form filler I dealt with before. The appointment was set, the delivery was professional AND on-time. Packing the container was easy, and the scheduled pick-up was very smooth. Delivery at the destination was same-day as requested (excellent), and final pick-up was less than 24 hours later. I received way more than expected with this service. If you are considering moving across country, this is the way to go. Good prices for excellent service!

Compared to all options for like ng distant moving UPack was by far the best value. Hired…read more Movers at both ends the load and unload. Everything made it 2200 miles without damage. Would use them again, for sure

It's the best service I've had in a while. These guys didn't break anything and were careful with…read moremy expensive furniture. I will use this company again.

From the owner: Marvin's United Movers, is ranked the #1 moving company in Charlotte on localmovers.com charlotte…read morefor their quality of service . Our rates matches our services. Call immediately regarding your upcoming move at 704-858-6153. We do short and long distance moving; we also provide 25 different services such as Appliance Removal Furniture Removal Garage Removal Clean Outs Tire pickup and Removal Piano Moving and more.

0 stars -- would give zero if the platform allowed…read more On April 16, 2026, Capital Movers and Storage moved us to Wake Forest, NC. During the move, multiple crew members disappeared for periods exceeding one hour without explanation. One mover took particular notice of my wife's jewelry, watching closely as she handled it that morning. Her jewelry -- including pieces of deep family significance passed down through generations -- was secured in our locked vehicle with no signs of forced entry and driven directly to our new home. At the destination, the same mover who had observed the jewelry that morning offered multiple times to carry the specific bag containing it into the house. My wife placed the bag in our bedroom closet. At some point during the remainder of the move, we were outside the home. The following morning the jewelry was gone. When we reported this to CEO William Saunders, he stated -- verbatim -- "we have never had anything like this happen and this could ruin us." He requested we not contact police for 24 hours, stating he wanted to speak with his crew first, and indicated he had a good idea who may have been responsible based on issues that person had "when he was young." We honored his request. The items were not returned. My wife spoke with Mr. Saunders separately and independently, and his statements to her were consistent with what he told me. Mr. Saunders later disputed making those earlier statements. A police report has been filed. The investigation is active.

I would give 10 stars if I could. John, David and Tino were excellent. Friendly, professional,…read moreclean and efficient. They took great care of all our treasures. I highly recommend them for you next move.

If I could give this company, Craters & Freighters, and its owner Kathryn Lennon, 10 STARS, I…read morewould. I just had an oversize painting shipped 600 miles away to a large organization and the staff there who unpacked said - they had NEVER EVER SEEN an artwork (and they have seen lots) PACKED SO WELL!!! I interviewed several places before I chose Craters & Freighters and although some were good, NO ONE took as much time and trouble as Kathryn did to make sure everything went PERFECTLY - and delivery was even AHEAD OF SCHEDULE, which is a real big deal, these days. They are my #1 choice for shipping!! Can't recommend them highly ENOUGH. MY SINCEREST "THANK YOU"!!!! TERI FRIEDMAN

SLOW. Terrible communication…read moreDamaged my shipment and did not take responsibility (even with insurance). More expensive than others. They were 3 days late picking up (they actually forgot about me). When they finally did pick it up and shipped it, they damaged it en-route and it took 2 days+ for every email to them to get a response back. It was a $900 mistake working with these guys. Never again.