This is an update to a review I left a few weeks ago. My mother moved into St. Paul's in Sept…read more 2023. In Dec. 2023, they informed her they were going to increase her rent by $800 (27%). Thankfully my brother lives in the area and was able to take an entire day off work to advocate for her and work this out. Her rent will remain the same for one year and if there is an increase after a year, it will be 2-3%. My mother is on a fixed income and has recently been diagnosed with vascular dementia. An admin from St. Paul's called me today to talk about the "mistake". I'm not sure I believe it was truly a mistake and hope and pray that other seniors have someone like my brother in their life that can advocate for them. There are continued issues with the HVAC in my mom's apartment as well as poor water pressure and holes in the wall due to old cable outlets (residents have been switched to Dish) and old landline phone jacks not being covered with plastic outlet covers. My mom says the staff is friendly, especially the kitchen staff, and she is excited to start a new "sit and fit" class being organized by staff member, Emily. She loves the location and the new renovations make the place look nice and clean. It's not perfect, but overall I feel my mom is safe there and will be well taken care of.

From the owner: Our household model of care offers assisted living apartments with staff to attend to your…read moreindividual needs. Enjoy movies, various activities, and three delicious meals every day in your own family kitchen open 24 hours a day. Visit with other residents over a coffee or a relaxing game of cards instead of doing the dishes. Surrounded by keepsakes and the memories they evoke, residents quickly feel at home, and neighbors quickly become friends.

As of 10/1/24 they have an active COVID outbreak. The administrator who gave the tour admitted it,…read more but are still giving tours for the one open bed. The care coordinator at Memorial did not know about that. She does now.

This place is DEPLORABLE! Don't send your loved ones here! Poor hygiene! CNAs with bad attitudes!…read moreHave to wait too long for call lights to be answered! Food is terrible. The food is ALWAYS served cold! Sending your loved ones here to just DIE!

This facility needs to be shut down immediately in my opinion. As a visitor, I witnessed urine left…read moreon the floor for hours after I reported it. There are roach traps all over the facility. I witnessed staff both ignore and yell at the patients that were in need of medical care, The smell of urine and feces is so strong it burned my nostrils. There was not a chair for me to sit in while visiting, and patients have to provide their own tv's. The water was the color of lemonade. The nurse was "on lunch" for what amounted to around four hours while patients waited in pain, with soiled diapers, hungry, or thirsty. Medications weren't given timely if at all. The kicker here is that unless the nurse signs you out, you aren't allowed to leave unless you sign yourself out. 911 would not come to take the patient to the hospital because it is privately owned. The patient couldn't stand up or walk to get to a car to be transported. I believe people may die if they enter this facility due to lack of care and neglect. PLEASE DO NOT SEND ANYONE TO THIS HORRIBLE PLACE!!!!!!

0 stars. When my mom was transferred here they claimed her meds were ready. She had a full on panic…read moreattack and their response to her after she asked for her meds to calm her down was "we (CNA's) can't give them to you. There's no nurse here on Friday". They also do not have a "fall risk program" implemented which they have been cited for already. Same as the other review. Cedar Ridge claimed the facility my mom was at was a sh*t hole but this place was so awful her doctor urged her to call 911 and go to the nearest hospital. Do not send your family here. Only place closest to Belleville that I would recommend is Memorial Care Center. All these places have shitty employees but you'll find some good ones still at MCC. Grateful for all their help.

I would give them zero stars if I could!! They've been rude to myself and my uncle! They let him…read moresit in his own feces for 45 minutes after he asked to be changed and the next time they changed him they didn't even wipe him! Then when I came up here today because we're having him transferred him out of here they had the nerve to call the other nursing home a sht hole, if they're a sht hole then what is cedar ridge!! Do yourself and your loved one a favor and send them to a good nursing home!!