I have to say this is actually one of the nicest cleanest most caring facility that I have…read moreencountered pretty much anywhere. The people are very friendly and the nurses and nurses aids and food service all seem very responsive. They are taking wonderful care of my mom. I actually feel peace knowing that she's in such a great place. And believe me I'm just as surprised as you to hear me say this because most facilities are just horrid nightmares. If your loved one is going to this skilled nursing facility, rest assured they will be in good hands.

This place is not safe to be in and it's only getting worse…read more. A worker here slammed the door in my face while I was asking for assistance to eat because she didn't like my tone, it's difficult to get medical attention here because I'm the only patient that can see and speak to them, they don't like that. Contact me if you would like to help out I would like for any media or news like Lompoc record to look into this please and thank you.

I highly recommend Senior Care Authority for anyone seeking compassionate and reliable care for a…read moreloved one. Their team goes above and beyond to provide personalized attention, ensuring that every need is met with kindness and professionalism.

From the owner: Senior Care Authority is your advocate for Elder Care. We offer no-cost placement services and our…read moreSenior Living Specialists will guide you through finding care options based on your loved one's needs. We also offer family coaching, Alzheimer's and Dementia placement services, stay-at-home care plans, and long-distance visitations. We will answer all of your questions and give you the latest information regarding placement. We offer on-site or virtual guided tours of facilities. Contact us when you need help - We're here for you!

As a Senior Mover Manager I have had many occasions to work with Peggy, Katarina and Kathy- the…read moreTeam at Senior Living Consultants. In addition, most recently, on a personal note with a close family member who was in need. The team at Senior Living Consultants takes each clients' situation individually and helps guide them and their family through the chaos and fragmented information and advice available with senior living options in Santa Barbara. They hold each clients' hand with empathy, knowlege and care. Providing an invaluable service at a stressful time. Just in time and just right! Thank you SLC! This at no cost to the client.

Cathy Murillo helped me find placement for my 95 year old father. I needed to urgently find…read moreassisted living for him in the Goleta area and within 24 hours from calling and speaking with Cathy, she emailed me 4 choices. I immediately checked out Westmont and moved him in there 2 weeks ago. Senior Living Consultants saved me so much time and research, and Cathy saved me days of trying to find places. WOW! What great service and there is no fee associated with working with them. THANK YOU SO MUCH!

You will notice that the company has mostly favorable reviews. But notice also that all of these…read morereviews are from five years ago. Since then, the company has changed names, and I believe changed management. I suspect that the quality of service from this company has greatly deteriorated while the price has inflated. My experience with "TheKey" has not been favorable. In their favor, they did send me a very competent and compassionate caregiver. My wife has dementia and needs a caregiver for several hours a day. So why am I complaining? Mainly about their pricing. About a year ago, we began using their services at a price of $37 per hour. I thought this to be high, especially when I learned that the caregiver was paid about half that. In November, 22, they raised this price to $39 per hour. with a $1 per hour wage going to the caregiver. At the end of March, without notifying me, they jumped the rate to $41.34 per hour, This time, our caregiver informed me that they did not increase her wage at all. Thus over the last 4 months, they have raised their rates by about 11%. According to the Bureau of Labor Statistics, https://www.bls.gov/news.release/pdf/cpi.pdf the overall consumer price index by about 5% over the year ending in March 2023 and the price index for medical services has increased by 1%. Within the last 4 months, this company has increased its prices by 11%. And we can't blame this on labor costs. While they raised their price by more than $4 per hour, it appears they raised the wage rate of the caregiver by a total of $1 per hour. It appears that although the caregiver does all the work, and the company which offers little or nothing in services charges more than twice what it pays the caregiver. On the rare occasions when our caregiver could not come, they were not able to send a substitute, and one time even billed me for the day my caregiver couldn't come. My inquiries about billing were passed on from the local office to some higher authority, who either would not respond or would respond after long delays. Because I was pleased with our caregiver, I was willing to pay a substantial ransom to the company that matched us, but their last price increase without notification was for me the last straw. I have now closed the door on the Key. After this experience, I have learned that there are a number of experienced and competent caregivers in Santa Barbara, who work independently. One can pay these people far more than they would earn from the agency and still save serious money. I suggest that anyone in need of caregiving services look around for an independent caregiver. '

After researching different companies, I found three that provided services in the Santa Barbara…read more(and surrounding) area and interviewed all of them. The company that stood out the most was Home Care Assistance (HCA) based upon their detailed responses to my page-long questions, ability to provide a customized care plan for my parent and provided outstanding services for a reasonable price. It's been close to a year that I hired Home Care Assistance (HCA) to provide 24x7 care for my parent. I've been extremely happy with the Caregivers, and more importantly, my parent still has the same staff for the entire time! To be honest, I thought this industry has high turn-over. I think it has more to do with the corporate structure in staff retention than any other variable. Other positive things I have experienced, HCA management is always more than willing to work with you to 'tweak' your client care plan based upon current realities. Specifically, Shari Asmann (former Care Manager, now their Operations Manager) ensured that her staff communicated potential risks and issues that my parent experienced without hesitation. In consultation with Ms. Asmann, we devised a communication strategy between her, the Caregivers and my brother and I. If something happened, it was quickly communicated to the family. As a result of this positive communication, I was able to quickly address minor issues before they became a real problem due to the strong relationship between HCA and the family, Caregiver commitment and their professionalism. Ms. Asmann also allowed me to actively participate in the interview process for my parent's Caregiver position. She did the initial 'vetting' and let me ask a number of poignant questions. Through good times and bad, I could be assured that HCA would respond proactively and meet my family needs without hesitation. I can literally say that HCA has been there with my parent through fire, floods, family legal challenges, my parent's health problems and so much more. Of all the problems I have dealt with in the past year, Home Care Assistance is the one constant I can count on and didn't need to resolve. I'm sure there are many managers like Ms. Asmann that work for HCA and have the knowledge and experience that can provide assurance to you that you're hiring the right company. My recommendation to you is at the very least contact Home Care Assistance for an interview and you'll see exactly why I hold them is such high esteem. If you do thorough research and interview companies like I did, I'm willing to bet Home Care Assistance will rise to the top. It's stressful enough to need to hire 24x7 care for a loved one. I cannot emphasize enough that hiring the right company can help at least alleviate some of that stress. Give them a call, it's really worth it!

They are negligent and fraudulent. They almost killed my father who was tricked into believing that…read morehospice would give him better medical care. He ended up septic and lost two toes.

Home Helpers'/Lompoc services started out well but soon deteriorated. It is time-consuming to get…read moreready for a Home Helper visit. When they don't show up, it can ruin the flow of things in a household which includes someone who is ill. And it definitely is disruptive when home health professionals have also been scheduled. I was notified a couple of hours before the HH employee was due at our house that she would not be coming. The next day I was notified that she would be at least a half hour late. When she arrived she said she was late because Home Helpers/Lompoc did not allow her sufficient time to drive from one client's house in Oceano to our house in Arroyo Grande. Appropriate scheduling is Home Helpers' responsibility; not ours. Overbooking should not be the client's problem, but obviously it is. It was clear that Home Helpers feels that clients are being overly picky by complaining about missed appointments followed by tardiness.

We have been utilizing CLHC for over a year now. Extremely reliable and flexible, and always treat…read moremy Dad with the utmost respect and care. Highly recommend...

From the owner: Christian Love Home Care provides Non-Medical, In-Home Care to the elderly in San Luis Obispo…read moreCounty. Our services include: Personal Care, Companionship, Home Needs, Grocery Shopping, Medication Reminders, Meal Preparation, Transportation, Light Housekeeping.

i think this might be the most pathetic group of individuals with one of the nurses being unfit to…read morework as an RN. I would say go anywhere else Visiting nurses are better.

My wife is a few days from dying (renal failure, organ issues, etc). Assisted Home Health &…read moreHospice is helping with home-based hospice care. There are no adequate words to describe the level and quality of help, compassion and competence shown by these professional angels. I am a skeptic by nature and trade (philos and psych prof at UCSB). I find absolutely no problem saying that Assisted's assistance is a marvel and blessing. It surely is part of what makes our community special. Thanks -- by the boat-load -- for Leslie, Esperanza, Ed and the many other always available professional Care-Givers on staff. What a marvelous way to be helped through a hideous life experience.

I can't say enough about CC hospice services! So very caring and kind, they helped me get through…read morethe transition as my husband was passing from Alzheimer's. Even after his death, I received follow-up calls offering not just condolences, but information about grief counseling, etc. Very grateful for this group!!

I am a hospice nurse with CCHH in Santa Barbara and I have never worked in such with such a caring,…read morepatient-centered group of health care workers. From our spiritual care team, to our nurses, our home health aides, our social workers, our managerial team... everyone is here for the "right" reason: taking care of patients and families to our best ability . I have been a nurse for 11+ years and can gladly say this is the best work environment I have worked in thus far. I trust everyone on this team to show up for patients as their best selves, and ensure patient's get the best care possible.

I appreciate Visiting Angels and all the care they showed my Mom. Being able to keep her home…read morefollowing her fall while suffering from dementia was a huge blessing. I was beyond excited to learn that the office took on all the Long Term Care Insurance processes we needed to set all this up. Experts indeed! I was able to enjoy my final time with my mom instead of juggling the "to do's" of her care.

I've worked as a caregiver for several home care agencies over the years, but Visiting Angels --…read moreand especially Mia -- is truly different. What stands out most to me is that Mia checks in with me every single week. Not just to ask about scheduling, but to genuinely see how I'm doing and how the client is doing. That kind of support is rare in this industry. Even though I know Mia is running the office on her own, she still takes the time to make every caregiver feel seen, heard, and appreciated. She treats us like people -- not just names on a schedule -- and that means a lot in this kind of work. She's the reason I love working with Visiting Angels. She deserves so much more than just a thank you. If you're a caregiver or a family looking for care, I can say without hesitation: you're in good hands with Mia and her team.