I was recommended to Dirk Apao in 2021 when I wanted to refinance my mortgage. I was working with…read moresomeone else that disappointed me when they dropped the ball on my loan and never communicated. From the beginning, Dirk was absolutely amazing to work with! He was very professional, communicated and informative throughout the whole process and made the experience a breeze. I would recommend him to my family and friends and would work with him again in a heartbeat!! Thank you Dirk for your hard work and dedication to helping local families like myself and I am a very satisfied customer.

I started loan process in 2017. Anne and Blaze have been just so wonderful. Process was very easy…read moreand I felt at ease and secure during the whole entire time. Very Knowledgeable mortgage brokers. Both Anne and Blaze worked very hard on getting me an approval right away. The reason it took a year is because I couldn't find my dream home, but once I did Anne and Blaze made my Hawaiian dream come to a reality.

Never do business with Gather. We took a car loan with them. Never missed a payment. We moved to…read moreTexas, made payments on the car while it was still in Kaua'i. We told them we wanted to ship the car to Texas. They said we had to give them 6 months of payments that would NOT be applied to the loan, along with a stack of paperwork to justify why we should be able to ship it. Such bullshit. They admitted that they do this in order to encourage people to sell their cars and then move to wherever and buy another car all over again. Such f**king bullshit. Now we have to sell the car or find a mainland lender to pay them off just so we can ship our f**king car. Never again. Avoid Gather Federal Credit Union like the plague.

As an FYI: This is not a bank location. We stopped by to open an account and no luck...read more

Koloa branch, Kauai Hawaii…read more i was asked by Kevin Murphy where money came from as if it were his business. He made me wait five days for processing, even though within three days Kevin Murphy had processed the money they said was on hold. So, I went back after the five days and they then told me that they took "their" money. They told me that the money was a cash deposit that JC Chase Bank took back. Then they accused me of a scam without any proof to back up the claim and did not inform me they had closed my account. They did this without my knowledge, after they had taken my money. They closed the account because they wanted to keep my money. I called my bank, JC Morgan Chase Bank, which supposedly returned the money, and they informed me that they did receive the money, and it was not declined. FHB has declined my comments because they have no explanation of where the money went. The biggest mistake was their closing of the business account. This approach is very shady and dishonest. where is the 89K. The customers are the innocent victims of FHB. The bank managers at this location, Mila and Kevin Murphy, and the customer service representative, Minerva Oligo, will compromise your privacy.

I am really upset at FHB for closing safety deposit boxes at their Rice Street, Lihue branch (which…read morethey were closing ) but not giving us an alternative branch in Lihue till 15 days after another branch in Lihue opened. I was given an option to go branches in other towns. The teller D***** got upset that I was upset at their policy and said we could speak to the manager, who D***** said was immediately available, when I asked if we would have to wait for a manage. It took the "immediately available" manager over 10 minutes to come to the counter. This man said I had upset the teller so much that he had to give her a break. This "immediately available" manager gave me an answer to my question which was, " what would happen if the safety deposit box owner was not on island to clean out their box by the designated date. " My husband opened his account with FHB over 45 years ago and we switched to a joint account 26 years ago. I am sorry FHB doesn't think of their customers when making their polices, and that they have employees who can't answer questions regarding the FHB policies. All they had to do was open the new branch or the safety deposit area 15 days earlier.

We listed our timeshare here back in December 2016 with agent Tom Roy at a price he recommmended…read more After a few months with no inquiries we dropped the price to pennies on the dollar of what we paid. It is now September 2017 and we have not heard a word from Tom giving us any advice as we continue to pay our maintenance fees. Bad customer service.

Excellent service. Very knowledgeable. Very trustworthy. Pleasure to do business with…read more We worked with Steven G. Ramey to purchase additional Marriott timeshares. We got exactly the deal we were looking for through Steven. Steven is very knowledgeable about the Hawaii timeshare market. The transaction was quick and easy. He was a pleasure to work with. During our escrow a dispute arose. It probably was unforeseen by both the sellers and us, the buyers. Even though the commissions on timeshare deals are low for the brokers, Steven quickly stepped in and paid from his own pocket the amount that was in dispute. I still don't know who should have "rightfully" paid but Steven put the dispute to bed immediately. I suggest that you not spend the days researching and visiting timeshare properties to determine what you want as we did. I suggest just calling Steven. He has all the information you will want and more that you didn't think of. If you are a seller of a timeshare in Hawaii, I suggest you check out Steven. If he services sellers half as well as he serviced us, I suggest you use him for sales as well.

I recently purchased a townhouse in Lihue Hi and utilized the "way over the top"services of Dreams…read moreRealty in Kapa'a, Kauai, Hawaii. By way over the top , I mean exceptional. Every step in the buying process was explained ....remember this is Hawaii. In my dictionary the action words, 'hard working', teamwork', 'honest', 'reliable' and 'patient/ patience' all equate to Dreams Realty. I strongly recommend them and when the time comes will solicit again their services. Their motto is, " Making your Kauai real estate dreams come true". Mine came true.

Mean, rude and unprofessional. All the women who work in this office are mean to you when you walk…read morein the door. They will lie and tell you to move out because the house is in foreclosure. Don't move. You have rights. No aloha. Stay away from this place.