We recently approached Tonna for a quote for a split multi air conditioning system for home…read more Gabriel came out to give a quote and was punctual, friendly, knowledgeable, and came up with some great ideas to meet our needs. He was happy to listen to all of our questions and give answers straight away. He also prepared the quote on the spot which was great. We decided to get them to do the install which they did a week after the quote. Peter and the crew that did the install were brilliant. They were very experienced and friendly and listened to all requests and made adjustments to meet our needs as necessary. They were also very tidy and we are exceptionally pleased with the quality of installation that they did. They also worked really hard and did not leave until after 7pm when the job was done. We would not hesitate to use them again in the future.

the best mechanic hwo chould fixed our air conditioner with very little amount. I recommend him for…read moreall house owners

Got a great quote, the guys were punctual, they did the most AWESOME job on an instal that was a…read morebit tricky... I thoroughly recommend Dual Heating for an amazing job.. This is the 3rd time we have used them over the past 7 years...Great company !

We recently approached western thermal Solutions for a quote…read morefor a Daikin whole house split-multi air conditioning system. The reception person was very helpful and knowledgeable. They arranged a quote quickly from the house plans that i provided to them and the description of our needs. The guy doing the quote was able to ask a few questions over the phone and then provide a quote. If we liked the quote then he said he would come out to check unit placements etc and finalise the quote. He was very knowledgeable and able to convey how he arrived at the sizing suggested. We were very happy with their service and about to get them to do the work when they told us that they only use Nano Electrical for the electrical work and had no other electrical contractors to use. As we had previously had a negative experience with Nano we had to disappointedly decline the quote. Hopefully western thermal with make arrangements with other electrical contractors in the future to avoid situations such as this.

Daniel did a good job preparing a quote for a new ducted reverse cycle air conditioning unit…read more Jeremy was in charge of dismantling our old ducted gas heater and installing our new system. Efficiently completed in 2 days. Plum have been servicing our old gas heater and evaporative cooler for many years without a problem. I recommend them.

It seems these people used to be really good.. but literally the worst, most uncaring horrible…read moreservice in January 2025. I tried to organise cooling repair on behalf of an elderly 86 year old family member who doesn't speak English. The man we originally spoke to was brilliant but he's no longer with the company. After weeks of back and forth to get the most accurate quote for repair and getting photos for them, and telling them it was for an elderly lady... The "repairman" arrived and simply tried to sell a $13,000+ system ON TOP of charge the "repair" fee then immediately started chasing up for $340 repair fee without doing a thing. The woman I have complained to and been chasing up is extremely condescending and not at all service oriented. Find a different company unless maybe you want to invest in a new system. And even then I'd go somewhere else rather than this overpriced, money hungry, non-service oriented bunch.

I called Josh to have our Air Condition installed and he was on time and completed the job to…read moreperfection. Higly recommend him for all electrical works.

I have a small business and depend on my fridges to keep my products at optimum tepmerature. I had…read morea problem with one of them and I remembered a customer had told me about Premiar ages ago. Called them explained the problem to Dennis and he had a tech out within a couple of hours. Very happy with the service and since then have purchased another fridge. Techs polite and professional. More recently my home central heating had failed I rang another very well advertised company as it was a weekend. Took a week for tech to appear then was told it could take up to a week to get parts. As it is July and you can only wear so many jumpers called Premair again yesterday explained the situation John turned up this morning as promised and within an hour bliss heating returned. Can't recommend them enough! Mairi

Recently called them to repair our failed 9 year old existing Daikin split system AC unit as they…read moreare listed as local dealer for that brand. They were pretty quick to diagnose the issue correctly and follow up with us with recommendations. We chose them to install a new unit to replace the old one. It was all done and dusted (... oh wait the mrs wasn't too impressed with the mess they made and didn't bother to clean up) in very reasonable period of time.

We tried to get a quote for a Daikin whole house split-multi airconditioning system recently from…read moreSuperior Heating and Cooling. The reception person was very inaccurate with their price guidance, estimating less than half the actual quoted price. The salesperson doing the quote was very rushed and spent less than 15 minutes at the property to do the quote. The quote was provided the next day and was very expensive compared with all other quotes we had received. It also significantly undersized the capacity needed compared to all other quotes. We asked about the servicing of the a/c units and superior do not service the units. We would not consider them in the future as they did not take the time to evaluate things properly or answer questions and were expensive.