My daughter needed a prom dress and we went to this store which is located inside the Avenues…read moreMall.. The owner and her assistant were both very professional and helpful. I understand the policy that the owners would rather help the customer in trying on the formal gowns because some of them are quite difficult and challenging to put on. My daughter tried a few gowns. The owner was not pushy at all, and in fact, she is so sweet and understanding of what a customer wants. I just don't understand some of the bad reviews here because the owner just struck me as the nicest and one of the most patient salesperson I've dealt with. She was very helpful and supportive to my teenage daughter. We didn't feel rushed. By the way, we also went to the gowns store across the hallway which was a complete opposite of Clelia's (that store across the hallway was so pushy and we felt rushed). Would definitely get our formal dresses thru Clelias from now on. Just very good customer service and the dresses/gowns are also beautiful and reasonably priced.

Came in to find a dress for my wedding, keep in mind i was not looking for a traditional wedding…read moredress and was looking in the clearance rack. I found a beautiful dress within budget, that even if it was too large/too small i would make alterations at home. I walked up to one of the sales associates who didn't even bother to say anything to me when i walked up and asked to try to dress on. She proceeds to lead me to the dressing room when another woman basically stops me and asks what the size of the dress is, i tell her "10 i think!" (it was actually a size 12 the tag was marked wrong) This woman. Then proceeds to look me up and down and goes "it'll be too small but i guess you can still try it on" Immediately i knew i wouldn't be purchasing anything from them, but i tried the dress on anyways to see if i liked the style and cut so i could purchase it somewhere else. Which i did! it was an amazing dress i'll just find the same one elsewhere for sure. But as im walking out from trying it on, the lady walks up and goes " awe didn't fit huh?" never in my life have i been treated this way at a store. I am not plus sized im a medium/large in most stores, but clearly that is considered plus size to them. I highly recommend NOT going to this store. The customer service is awful. (And everything is over priced anyways)

I wound up purchasing a gift online from Hot Topic.com, but didn't want to pay for shipping, so I…read morehad to pick up my order in store. I've never actually been in this location, which is located in the Avenues Mall. I walked into the store, and asked where online pickup orders were located. The associate let me know it was at the back. I waited in the back by the sign, but didn't have anyone acknowledge me for roughly 10 minutes. The store is pretty small, but is pretty packed with items, but it was a little irritating that it took 10 minutes to come back and help me. Once the person scanned my order, it took about 5 minutes to grab my item from the back, unbox it, and then put it in a bag for me. The associate that helped me was friendly and nice.

This is a small store and can get cramped quickly, especially on the weekends. The prices can be…read morehigher than online but I still really like this location, primarily because I've had nothing but positive experiences with the staff. Everyone has been so friendly. Tory, especially has exemplified excellent customer service. I ordered some dresses online and missed the email notification to pick-up my order. They'll hold your order for up to 7 days. I went in after the 7 days and they still had 1 dress that wasn't returned but the 2nd dress was. Tory called Hot Topic corporate for me to ensure I would receive a refund for the 2nd dress and even gave me a coupon for waiting. While I don't necessary like shopping at this physical location, I'm glad it exists since it allows me to continue using the ship to store option (see tip) and the online selection is much larger than what's available at any Hot Topic store.

Came here a couple months ago, since my partner needed to purchase some hair to do her braids, the…read morestaff was very helpful when it come to figuring which hair was best as well what hair we were looking for. The store also have a lot of hair products, cologne& perfume as well skin care and nail products.

Love all the accessories and hair products they have for cheap prices! Workers were also very nice!!read more

My husband needed a new suit, and we decided to go and see what was available. We were fortunate to…read morework with Donn, who made the entire experience exceptional. Donn took the time to listen to my husband's personal style and his flair for something fun while also offering thoughtful recommendations. There was one tie I initially wasn't sure about, but once my husband tried it on, it ended up being everyone's favorite (even earning the approval of our 16-year-old)! What stood out most was how Donn balanced listening with offering expert guidance. He never pushed; he simply helped us find the perfect look. It was one of the best shopping experiences we've had, and we'll definitely be back. We'll even check to see if Donn is working before we come in. If you're looking for a new suit, I highly recommend asking for Donn. He'll take great care of you.

My local Mens Wearhouse is my favorite Mens clothing when shopping for suits, dress shirts and…read moreaccessories. My recent visit was a special one since I needed a special fit for this holiday season and a private event coming up. I was greeted and helped throughout my entire shopping experience by an employee named "Steven". Señor Steven was super professional and friendly. Steven made my visit and shopping experience a wonderful one. With his help I purchased all the clothing that I liked and wanted. The store is always filled with nice merchandise of high quality and great prices. I also found three shirts from their clearance rack that were amazing deals! Looking forward to my next visit to continue building my new dress wardrobe!

Love this place! They have genuinely everything you can imagine fandom wise. Such a fun store to go…read moretoo and it's definitely a must stop every time I go to the mall. The staff is so nice and really care about your experience in the store. I got some Kirby blind boxes there once for so cheap! Cutest merch ever.

Prior to BoxLunch opening, I saw the "Coming soon" sign and thought it was going to be a new…read morerestaurant. It's not a restaurant, but a store located at the lower level of the Avenues Mall that sells pop culture-themed products. It kinda reminds me of ThinkGeek, but with a cause. Their slogan is "Get Some. Give Back," so for every $10 spent, a meal will be donated to a person in need. Additional contributions can also be made by rounding up your purchase to the nearest dollar. The parent company is Hot Topics so if you've ever shopped there, they have similar products but BoxLunch is less gothic, more open / bright, and organized. They have a similar reward system, but instead of getting "Hot Cash", they'll give you "Lunch Money." Towards the back of the store are shelves with clearance items. When I was there, there was a pretty big selection. Items were an additional 30% off the lowest price. Ellen was the person that cashed us out. She was friendly and very sweet. She advised that 90% of the items there are BoxLunch exclusives. In addition to brick and mortar locations, the company is also web base so check out their website if you want to get any idea of the products / prices. In summary, BoxLunch is a socially responsible store with lots of really cool and exclusive merchandise.

A store for teenagers and sometimes adults (for those who can still fit it). Well organized and…read moreclean store. The associates are friendly will always try to add-on or find your size (if they have it). I was looking for jeans to wear before my trip out of the country and wanted something comfortable. I had their jeans in the past and didn't really like them, but I heard that they carry stretchy jeans (mostly jeggings). I'm at the highest size and was a bit afraid to try them on. The associate suggested to try them on because it's different materials used than years ago. So I took a chance and tried them on. I actually really liked them and it fitted just right. Not too tight and not too loose. I can't breathe thank goodness from all the eating I've done for yelp. Lol. They had a promo going on for the jeans. Buy 1 get 1 free with a free beanie. It was really nice and glad I bought them. Most likely to come back and shop some more!

Great Deals for back to school shopping, Special Thanks to store manger Regina & teamread more

Had to buy a suit for my daughter's wedding. They had it all set up on line. All I needed to do was…read moreto get fitted. When I got there, Angel and Mike found the order and had me fitted in no time. Great service!!! Thanks Guys

I am a fan of Earthbound Trading Co and have been to numerous locations over the years- I was so…read morehappy to see they opened at The Avenues Mall! Today is the 4th of July and they had BOGO half off throughout the entire store! Woohoo- sales! The associates were great- happy to help and very nice to every guest that walked through the door. I was on a crystal shopping spree today, so why stop now??? Lol- I picked out a aventurine neckace, a chysacolla bracelet and a couple pieces of raw stones all for a steal! I could've easily spent more, but this was my third stop and I was trying very hard to behave! I even tipped the young ladies off to another Jacksonville store where they can get aura and chakra readings! They were genuinely excited! Shop local- even a chain still supports our community!