My small company does business all over Wisconsin, Northern IL, and parts of Iowa. We are a very…read moretime sensitive business and need small packages to arrive quickly and undamaged. We tried the big boys when we first started out, but it was pretty apparent we weren't going to get the personalized touch a smaller shipper offered us. We heard about Lightning through a friend who uses them in New Berlin. The best part about Lightning over a large national chain is the quick response time. You don't have to go online and setup a window like the large carriers. When I call I usually get the owner (Tim - great guy and fun to talk to) and the driver is there within minutes (even has a dog treat in hand for our old office hound). Bottom line: this is a company that promises and then delivers. Literally.

Best customer service! Best time frame and care!…read moreA must use company when you need a dumpster for a job, any job. We used them for a house clean out.

I underestimated my tear out the basement job over labor day weekend. I figured this out by 1p on…read moreSaturday. I called one place that said 24 hour delivery. They said they were out. I called a second place that said they were open until 2pm. When I spoke to the guy there he laughed at me and said it would be $1500 to have it delivered on a holiday weekend. I then called Emery's. Their website said to text them. By 530p they text me back asking if I still needed a dumpster. I still did. The nice lady understood my issue and said one will be delivered on Sunday morning. We spoke Sunday around 9a and by 1030a the box arrived and place on my driveway. The charge $575 to drop it off and pick it up. No extra charge for a Sunday or a holiday weekend. Your are a fool if you don't go with this company. Thank you to Emery's disposal. You were a lifesaver for me this weekend.

Pick up and delivery service is unreliable. They missed pick ups and deliveries many times. The…read morelast time they did not deliver my clothes for a week and a half (they should be delivered in 4 days). I called to see where my clothes were. They showed up the next day but after leaving 2 messages saying I want to speak to someone about the issue, no one has called after 2 weeks. Also, used the wash and fold service. Folding was not professionally done, there were wrinkles in my shirts and I always had to refold everything. There is another company that does better for a lower price.

Great service always friendly and always able to make time adjustments best cleaners everread more

After restoring a Dual 1229 turntable to sell on eBay, I had this company double box it for me as I…read morewanted nothing to go wrong. I have been troubleshooting and repairing vintage audio for 40 years now. I picked up the box and noticed a slight rattle inside but the place was busy and very small so I took it home to investigate. Glad I did as it became obvious that someone lifted the turntable by the platter severely damaging it during packing. They tried to hide this expecting to be able to blame it on UPS shipping. I have concern for my customers and for my reputation. This could have been VERY bad for me but they let it go out the door. To add insult to injury they claim I damaged it (after careful restoration) by taking it out of the box. This is not about the measly $35 spent, its about lying and not taking responsibility for your actions by blaming me. I would avoid this place if you have any delicate items to ship.

Always friendly and fast service. I usually drop off packages that are pre-labeled, and they never…read moremake me wait, which I truly appreciate.

I had a car magnet that was shredded but I loved it. Literally, it was in pieces. I saw the sign…read morein the window of Prime Printing that they made magnets several other times when I visited the post office. I went in and the man that greeted me was very funny and welcoming. The door was unlocked, but they technically weren't open. He still greeted me warmly. He was able to make me more magnets that looked fantastic and were very good quality. Much better than I had before. I will be going back for any other needs that I have. Excellent customer service!!

Customer service was terrible , I was going to by invitations , The gentleman there was very rude…read moreand aggressive. I did not feel comfortable . So will take my business elsewhere.

There's a reason they are on time and get your stuff to you safely. It's because they're fast,…read moretalented, safe, and contentious. These guys have been in business almost 15 years I think. I've had them move critical, I've had them move fragile, and I've had them move expedited packages (even by courier standards) . Their prices are very fair and they've always been very responsive.

Ken and company will save you money by repairing your old, worn winter pool cover, so you don't…read morehave to spend $1,000+ buying a new cover. They'll fix your old, patched cover up like new! They even offered to cut my solar cover to the custom specs required! (We own a large, irregular shaped pool).

Dropped off my Atlas snowshoes, had new bindings installed by K&D, and they are great. Finally had…read moreenough snow to try them out. The new bindings are ten times easier to use than the ones that were on the snowshoes originally. Many thanks from Brookfield!

Kind, attentive service. They also text you to remind you that your items are ready. It's a very…read moresmooth operation. I highly recommend them.

I called there today based on the Yelp review and was informed that they do NOT have an on-site…read moretailor and that I would need to take the items I wanted hemmed all the way up to Shorewood, and then their tailor would do the work and tell them how much to charge me. Seems like a really odd operation.