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    FortiFence

    5.0 (7 reviews)
    Open • 8:00 am - 6:00 pm

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    Fence Factory - Ventura

    Fence Factory - Ventura

    (45 reviews)

    When you are dealing with a company you want them to have intengrity, excellent offers, quality…read morework and good attitude. We were not the easiest customers to begin with since we were worried about old plants, trees and vines that have grown together with the old fence. Plus had wires and cables right by the fence line... We messaged Brian Farris, the owner of the company and he was patient and kind and put our minds at ease, giving advice on how to prep for the work. The job was done fast and the new fence looks absolutely beautiful. Later when we had one more question and a concern, Brian made sure it was taken care of within a day. We are really happy with our new fence and satisfied that we went with Fence Factory. Working with Brian was an excellent decision.

    I waited several years before writing this review because I wanted to give Fence Factory the…read morebenefit of the doubt, but I'm still very disappointed with the fence they installed for me in 2022. Fence Factory installed a vinyl fence along the left side of my property. As the fence gets toward the back of the property, it noticeably starts tapering upward instead of remaining level. I brought this up at the time because it was very noticeable. From what I remember being told in person, this was considered normal and correcting it would have required digging deeper where the posts were being installed. I wasn't happy with the explanation, but I paid for the job and moved on without leaving a negative review. The issue continued to bother me, so in 2025 I contacted Fence Factory again. Their branch manager came to my house and looked at the fence in person. After speaking with his superintendent, I was quoted $2,100 to install new posts and take down and reinstall the vinyl in order to lower the fence. I then asked what it would cost if I purchased only the materials and had someone else do the work. I was quoted $648 plus tax for the materials. What frustrates me is that this is a fence Fence Factory originally installed. I raised concerns about how it looked from the beginning, lived with it for years, and when I finally asked them to address it, the solution was for me to spend another $2,100 to redo part of their original installation. I understand that properties can have changes in grade and that not every fence installation will be perfectly level. My issue is with how noticeable this one is and how my concern was handled. If I had known from the beginning that the finished fence would look this way, I would have approached the project differently. I didn't rush to leave a bad review after the installation. I gave it time and even contacted the company again years later to see if something could be done. Unfortunately, based on my experience and the amount I was quoted to correct it, I'm disappointed with both the original workmanship and the way the issue was ultimately handled.

    FortiFence - fencesgates - Updated October 2026

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