Super fast. Super cheap. Super professional. I mean really, how can you beat it? Thumbs up.read more

They responded quickly, did a great job at a great price! Highly recommend them! Excellent…read moreservice.

Tony did a great job for us…read more He arrived on time and fixed our broken garage door springs very quickly. Once he was finished he even left a business card for us behind our garage door opener to call if we have any issues. Not to mention he was very fair and affordable with his pricing. Give Tony a call!

My garage door wasn't working properly. I looked up garage door services online and Tony's popped…read moreup with 5 stars and excellent ratings on Google. I called him and was able to get an appointment the next day. He showed up at the time we agreed. He was polite and very efficient. Not only did he figure out what was wrong with my garage door he was able to fix it right then and there and explain why it wasn't working to me. He was very well priced and didn't make a mess In My garage. What I really like is him leaving his business card tucked in behind the main clicker on the wall of garage so that I have his number readily available. I will be using him again for future garage door issues that may occur. Highly recommend. Support local also.

Great customer care and service. Kurt took the time to explain and walk me through what was exactly…read moretaking place with the spring replacement. Upon completion of repairs, he and his coworker conducted a full inspection of both of my garage doors. They lubricared all applicable sites that needed attention as well as tightened all bolts that were loose. They went as far as to replace or install those bolts the were unserviceable or missing. Above and beyond my expectations. I would highly recommend them to anyone. Their service fees and rates were below market average in the area. It's nice to see a locally owned business such as this growing in today's market place.

Great experience! Responded to my message immediately and was at my house within an hour. Jason…read moreexplained everything and installed 2 openers in a few hours. Honest, thorough and reasonably priced. What more could you ask for?

When we bought our house here in Fort Wayne four years ago it came with a three-car garage. One a…read moreone car garage and the other a double! For years we crammed our cars into the bigger side and used the small side for storage. When my wife bought a larger car a few months ago we ran into problems. My old VW bug had to be angled into its side in order to open the door without bumping the shiny new ride! What to do? Only the double side came with an opener! Dang.... Guess it was time to spend some of us kids' retirement money! We called Raynor yesterday and this morning by 10:00 am we had a new system and two spanking new remotes! The price was very reasonable and Jason and Braden were great installers. The warranties were solid and we couldn't be more pleased!

They came out within hours of my call and had my garage door fixed very quickly. They had the…read moreparts with them on their truck. Great value and prompt service.

A few months ago our big single spring broke on a Friday evening. I called and they were able to…read moresend someone out the next day, Saturday. The young man they sent was very nice, courteous, and walked me thru the process. He explained the benefits to having 2 springs versus 1 and I completely understood. He also showed me some of the wear items that came with a builder quality door and he replaced those. I felt that the service they offered and the time frame was very much in line with what I expected and was very happy with it. Now, fast forward a few months down the road and my door started making a popping sound. I called and they sent another tech out the next day. Super friendly guy that just loved life. He made some minor adjustments showed me how to lubricate the rollers, adjusted my opener and said have a nice day all as warranty. I am very impressed with the company and their employees. Their price is not out of line at all in my opinion, but what sets them well apart is their customer service. They are the Chick-Fil-A of garage doors! I will recommend them to everyone I know.

was quoted over $1500 for a garage door opener and was told i needed a new door too! when I called…read morea different company for a second opinion, I was assured that I did NOT need a whole new door and recieved a new opener installed for a third of the price that precision quoted me! Crooks!

One of our garage door springs busted on a Saturday. We called A & L Door on Monday morning and…read morethey were at our home within half an hour. Both springs were replaced (at our request) in a very timely manner and we were up and running again. Very happy with the service we were provided!

I have used A & L Door a couple of times in the past five or six years and have always been…read moresatisfied with the service. If the garage door can be repaired versus total replacement, they will do so.

Nothing but great things to say about them. I first tried calling Levy and sons as they Installed…read morethe doors at my house but unfortunately they couldn't do the spring replacement on my shop 10x10 ft door, they referred me to safe-way and I'm glad they did. The service technician had been installing for over 40 years and not only was he very friendly but also had great stories to share with me while he worked very diligently. I was rather put off by the other review as it was a call that that reviewer had made at 11pm they called him back he failed to answer, sounds like the manager had a family emergency which doesn't necessarily take days to get under control as the reviewer seemed to think it should. Then when he spoke with them first thing Monday during regular business hours he expected a secretary to be informed of that immediately upon her arrival and not just that but for her to inform customers???? Really????!!? Also he seemed to think that he should still have a warranty or discount 5 years after the original installation??? Really?!? Blows my mind. I was so happy to hear they had a three year warranty as many places offer nothing!!! It's not like they make the springs themselves so any warranty replacement comes out of their bottom line. Anyway enough about that review. My experience couldn't have been better. He called before he came and gave me the time he would be there and he was there when he said he would be. A month later another bay door's spring broke so I called them back out and again had a great experience. I decided to write this review after the second time I looked up their number and noticed the one negative review. I didn't feel it was fair after getting such wonderful service that I didn't take the time to let the community hear about how good they did for us at Lawn Pro. Thank you Safe-Way and thank you Rick

Safe-way Door installed a complete two-bay garage door in my home in late 2010. Less than five…read moreyears later one of the garage door springs broke, rendering the door inoperable and stuck in the closed position. This happened late on a Friday night, with my vehicle trapped inside of the garage. I called the "24-hour emergency" number listed on a sticker that was affixed to my garage door. The number rang to their office and voice-mail picked up. The message gave my the newest 24-hour emergency number, which rang directly to the manager's cell phone. The manager, Aaron Metzger, let his phone go to voice-mail, which is understandable since it was 11:00pm on Friday night. I advised that I was interested in have my garage door fixed sometime over the weekend. Aaron returned my call the following morning, but I missed the initial call. I attempted to call him two more times on Saturday, leaving voice-mails both times. Neither of my calls were returned. On Monday morning I called the general office number and spoke with Deb. I explained that Aaron had never called me back regarding my spring replacement request. Her response was not "oh I'm sorry to hear that" or any other typical professional response one would expect. She simply said "Well he's right here now if you want to talk with him", implying that he was sitting right next to her when she answered the phone. I told her that I did, and she put me on hold. I then waited on hold for some time while until Aaron, who was previously just "right here" could answer the phone. When he finally did pick up, I explained who I was and asked why he had never called me back. His response was that he's been busy since his wife had to go the hospital. I told him that was totally understandable, even though I didn't believe his excuse. In order to believe Aaron's story, when he called me on Saturday morning his wife was presumably fine. But a couple hours later when I called back she wasn't fine. Then on Monday morning she made a dramatic recovery, which allowed Aaron to resume his duties at work. Then Aaron would have neglected to tell Deb the secretary of his wife's illness; who would have then told dissatisfied customers that he there was a private matter that required his attention at home. And finally, I wouldn't have been on hold so long if he were "right there" next to Deb. Moving forward, I then explained to Aaron that I needed my garage door springs replaced. I also explained that his company did the installation, not five years before, and asked if there was a warranty on the springs. Aaron advised that the warranty on the springs was three years, so it would not be covered under warranty. He advised that they could replace both springs for $190. No discount was offered for being the original owner of a door they installed or having not called me back after calling the emergency number. I politely told him no thank you, and that I would call another company to do the work. Bottom Line: Safe-way door has terrible "service after the sale". If you need a garage door installed I would think twice before hiring them. The manager is in over his head, and has no idea how to treat customers right. He likely lied about his wife being in the hospital, rather than being blamed for dropping the ball on customer service. The general public will never know the truth, but hopefully the company's owner will read this review and make a few inquiries. As for the Safe-Way product, we have one car that gets parked inside of the garage and a work vehicle that does not. 4 1/2 years is the lifespan of spring-steel? I've owned two other homes and have never had the springs break, let alone ones that were only 4 1/2 years old. On the other end of the customer service spectrum is Levy and Sons of Fort Wayne. I called them directly after my experience with Safe-Way. The woman who answered the phone was very professional and accommodating. I will write a full review on them under their company's review section. To sum up Levy and Sons, they told me that they could come out until Thursday. When I explained that my truck was trapped inside of my garage, she immediately called out to the crews and explained this to them. She then said they would squeeze me in today, which thoroughly impressed me. I then mentioned that I had learned of their business on Angie's list, and she took an additional 10% off of the price. The total price will be $157 for two springs to be replaced, opposed to the $190 that Safe-Way quoted. Pay attention Safe-Way, this is how you build customer loyalty!