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Fort Carson Tailor

2.5 (2 reviews)

Services - Fort Carson Tailor

Clothing alterations

Clothing mending and repair

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14 years ago

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7 years ago

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People searched for Sewing & Alterations 1,043 times last month within 15 miles of this business.

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Kim's Quality Alterations & Dry Cleaning & Laundry

Kim's Quality Alterations & Dry Cleaning & Laundry

(1 review)

I am absolutely unimpressed with this company. I brought in a new shirt with a very small tear in…read moreit to see if they could mend it. I was told they could and dropped it off on a Thursday, and told to pick it up after 1630 the next day. I came into the shop around 1715 the next day to retrieve my item. I spoke to a female with pink in her hair (the same person who took my order the day before), and when she looked up my item she told me they had to send it out to get the tear corrected. I was unimpressed with this. First, I never received a curtsy phone call asking if I wanted this sent out. I needed that item by Saturday, and now it wouldn't be back into the shop until that following Tuesday. Secondly, why didn't anyone call me to let me know it had been sent out instead of making me waste my time and gas driving there to pick up a shirt that wasn't even there? Thirdly, why wasn't I told about this procedure (sending items out) being a possibility when I dropped it off? The female at the front desk (pink in her hair) said she didn't know it had been sent out until she looked it up. I verified she worked with the person that sent it out, and she does, and couldn't understand why she couldn't have done basic customer service. I asked if I could get the shirt back and she stated it would get be available until Monday. WOW. So not only did I not get asked about it being sent out, but now I couldn't even retrieve my personal property even if I wanted it back. My choices are now either wait until Tuesday to get it back, hopefully corrected, or wait until Monday when she can actually give it to me and then I still have to go through the process of finding someone to fix it. To make matters even more frustrating, is the fact the shirt is not very expensive and the prices she quoted me, now that it is being sent out which I did not get a choice in doing, are more than 50% of what the shirt actually cost to buy new. Absolutely disappointed and would not recommend them to anyone. Unless you like having your time and money wasted.

Fort Carson Tailor - sewingalterations - Updated May 2026

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