Ordered a tyre on Thursday and made appointment for the following Saturday to have the tyre fitted. Arrived 15 minutes before my appointment and then waited 2 hours before I was advised by another customer that my tyre hadn't arrived!
Lord knows how long I would have waited if it hadn't been for the customer! Wrote to customer services and was told the manager and area manager would ring me to apologise. Needless to say, over one month later, and I haven't heard anything from either of these people.
Absolutely worst customer service I've experienced for many years. read more