Very friendly and efficient service, the work took quite a bit longer than they expected but they…read morehonoured their original quote. I had also obtained a quote for the same work elsewhere, and Sam's were about half the price. I will definitely be using this garage again.

Warning! Read. It will save you the trouble! Do not buy a…read morecar from this company or any service. I bought an Audi A1 from a man posing as an old and harmless person. A wolf in sheep's clothing, no less. He advertised it on Autotrader for 6.600 pounds. A marvelous perfect gem that has no issues at all, he said. He kept telling me he was not a mechanic and that this was his wife's car. What a fool I was. What kind of thief invites you into his home so he can trick you? Fast forward. The next day the DPF light switched on, and my journey started. To make a long and painful story short! After four diagnostic checks at different garages, including the Audi dealership, which cost me 500 pounds. I found out the following: - The old man, works as an MOT technician and owns Autocare Canterbury. A Family-run business. This was the same family that sold me the car. Surprise! - They blanked the EGR valve because it was faulty and remapped the car's ECU so our OBD scanner doesn't find anything. It took me two months to find this out. It costs 900 pounds to fix. - They concealed with dirt that the car was hit in the front and cheaply repaired. After I washed it, I saw the damage. The wing needs repainting. 100 pounds. - I needed a new clutch after 2.000 miles only, 1.100 quid plus fitting. - The distribution kit, timing belt, and water pump that he ''changed'' couldn't be traced back on the receipt he provided. Probably another lie which will cost another 800 pounds. - He reverse-engineered the car's mileage like a pro. I got written proof. And God knows what might be wrong with this vehicle, and I didn't found out yet. This car would never pass an MOT check due to the missing EGR valve, but this company made it possible with its incredible trickster skills and devotion. They are dodgy people. I know they don't look like much but check them out on their website at AUTOCARE CANTERBURY. OUR TEAM. Don't be fooled like me. They are vicious criminals. And racist too. He was talking down on me and my friend, acting all superior. This should've been the first red flag, but we all learn from our mistakes. I hope. I think this is a clear case of fraud. I will see what the police have to say about it. I got all the evidence to back it up. And his fake receipts. And the phone conversations where he tells me he is not a mechanic but owns a repair garage. And a witness, the guy who tested the car with the OBD scanner before I bought it. Wow, that's a lot to get him where he needs to be. Stay away from this garbage garage and people!!! I hope this saves a soul from going through what I did.

Honest pricing, fast to see it, their handling once they had the car wasn't so good. They took…read morelonger than estimated to get the service done, did call me back promptly when it was clear more work needed to be done but didn't call me within a couple of hours as promised. I had to chase, the person picking up on the phone said it was done and I could come in. I did, only to find that the bill wasn't ready and I had to wait around for a while longer whilst an apprentice prepared the bill! All that being said, price was reasonable even if labour was a bit steep at eighty quid an hour. I think my experience would have been better if I'd dealt soley with the admin guy.

excellent service from start to finish. kept us informed and fixed the issue. One happy daughter…read moreback on the road. we couldn't have ask for more Mr Lytton

Worse garage ever!! Took my car in for a service and they told me I needed a new water pump, so…read moretold them to go ahead and change it.. They then said I needed my GLOW plugs changing... It was a petrol car and I know I'm a female but even I know petrol cars don't have GLOW plugs. Fitted the water pump, 2 days later I noticed a leak.. Took it back they said it's not the water pump, took it to another garage for them to say it was the water pump, took it back to acorn for them to say it was the air con leaking, so back to another garage for them to say it was the water pump! We ended up getting it sorted from another garage, turned out they had missed 2 screws out when fitting it!