The situation has been disappointing, primarily because I trusted your claim that the necessary repairs were relatively straightforward. I waited two weeks for your service and received several excuses that raised concerns from the start. Additionally, the repairs that were ultimately completed did not align with our original discussion. You were confident that the issue was with the new fuel regulator and the carburetor. You also mentioned that you had ordered parts and were awaiting their arrival, which served as yet another excuse for not fulfilling the service.
When you finally arrived, it was not you but someone else who appeared unaware of the initial diagnosis. I expected the agreed-upon repairs, but I only received an oil change and minor adjustments. Subsequently, I was presented with an unexpected bill for $650.00 and a demand for payment. Furthermore, you left a threatening message on my voicemail.
I gave you the opportunity to return and address the ongoing issue; however, you took no action. Instead of demonstrating professionalism, you published a false and defamatory review of my company and enlisted someone else to submit a fraudulent review, claiming to have received... read more