My dog had a really bad seizure Thursday night which turned into an all night episode. She didn't…read morestop looking around and shaking. She stayed up the entire night without going to sleep. I knew she needed immediate attention. My normal vet had no appointments for the day. I seen this animal hospital accepted walk in visits. I called first and they said they would see her. They had me drop her off and she spent about 6 hours there. Jon Morrow called me twice about what we were going to do. He was very knowledgeable. It was a very hard situation and they helped me feel more at ease. The bill wasn't too bad either. Much less than taking her to the emergency vet in El Paso. Thank you!

Always there for us. They knew each and every one of our pets and provided the best care for them.read more

Friendly staff, good experience the times I've been there. My pet was handled well. I would…read morereccomend this facility.

Love this place! Great Drs and great staff. Thanks for taking good care of my pup! Easy to make…read morean appointment and be seen immediately.

We had our beloved 17-year-old "kitten" put to sleep. I found Peaceful Paws here in Alamogordo for…read morepet cremation. I am overwhelmed by the care and service they provided. Very caring, compassionate and a nice clean facility. I highly recommend them if you have the need for this service.

When you arrive you have to complete paperwork and they quickly charge your card. It's been four…read morehours of waiting and they've ushered through the sixth animal through that arrived after us with zero communication. I raised that we have been waiting for four hours and this was the response from the employee with the beard: "we will get to you when we get to you, big boy". So from zero communication to just plain rude! Avoid these guys!!

Long wait...3 hours. Money oriented…read more Go to another animal clinic. One of the doctors has problems. I will never go back!

Was there for almost an hour and a half without being seen. The girls up front are not really very…read morenice, one was very snotty with me and seemed like she could care less that I had to go because I have my own job that I am required to attend. I was more annoyed at the attitude from the front desk gal, than the wait, however, I do have back problems as well, and none of their seating is comfortable, so being there that long was just awful for that reason as well. Now I'm out 2 hours of work, my dog wasn't seen, I'm in a lot of pain, and I still have to take my dog somewhere else to be seen. I hope they don't think that their time is more valuable than mine... or do they just over schedule appointments?? Whichever it is, time is money for everyone, so waiting for 1:15 minutes after your appointment was scheduled is more than enough time to wait for the service you are there for. I am very disappointed and I am out money from missing work. Now it's going to be longer until my dog can be seen because I lost work, money, and time, and now have to find a day to take more time off, after I work extra to make up for the time and money I lost from missing work today. Not appreciated at all.

My long haired cat had an abscess rupture, that I didn't even see was there. I called several…read moreplaces, and quickly realized that I needed an emergency visit. Calista told me to come right away after explaining what the charge for an emergency visit would be. Didn't matter, I didn't want my kitty to suffer! They took him right in while I completed the paperwork. I'm new in town, so I do not have a veterinarian yet. I do now. They had him evaluated and told me he did have an abscess that had ruptured, but they had shaved the area, evaluated if it was in need of additional care, cleaned the would and felt he would be best served with antibiotics and an anti inflammatory to help him get comfortable. He is home, doing well, and I plan to use them for future care.

Today I had to take my dog, Batman, to Eastwood Animal Clinic because the cast on his foot had…read morefallen off shortly after he first got it. When he originally got his cast, I had drawn a little heart on it that said "Mom loves you." When they had to recast his foot today, the staff paid attention to that small detail and put a heart on the new cast for me. That meant more to me than they probably realize. It showed compassion, attentiveness, and that they truly care about both their patients and the people who love them. Thank you for not only taking care of Batman, but also for taking care of my heart as a pet mom. I really appreciate the kindness and attention to detail. Highly recommend this clinic.

I boarded my dog Ozzy for two nights. I even called after the first nite and was assured he was ok…read more When I picked him up I could tell something was wrong. He has dog poo all over him and smelled terrible. I gave him a bath. Then when he went poo there was blood in his stool, like he'd need holding it for days. He peed like a gallon, again been holding it in. Then later that day he tried but couldn't go poo, he was clogged up because he didn't get enough water. He drank and drank the rest of the day and is slowly getting better. Do not board your animals here please.

The business responded to my questions promptly. Customer service was professional and my furbaby…read morewas very well taken care of Owner seemed to be very experienced at what they were doing. I will definitely be bringing my business back!

On May 13, 2022. My baby bulldog Cheech had died in the care of bonz & harmony, within 1 hr of…read morebegin there. This was our first time taking our pup to a groomer, ever! Did not take accountabletly for the death of my dog, but rather saying they paid for his cremations out of the kindness of her heart.. Cheech was a healthy puppy, with no issues. When she gave us the call that Cheech was not doing good and that we needed to go pick him up, she said that he has hardly breathing with blood coming out of his mouth. Of course we head out asap to go get my boy,, on our way to her shop, she finally answers her phone to which she says "im on my way to the eastside anaimal clinic with Cheech, meet me there!" When we arrive, which we were way farther than she was and still beat her to the vet! Calling her, telling her that we are there, already waiting! When I first got there I immediately ask for my pup.. front desk says she has no dog there by that name.. I let them know whats going on, she checks again and continues to tell me that there were NO EMERGENCY CALLS ! About 10 mins go by and she finally shows up.. my dog was still alive, struggling to breathe..my husband picked him up and took him inside immediately. Watching my dog struggling to breathe and suffer and them deciding to take my dog to her clinic, approximately 13 mins away from her shop, becuase she has credit there! (How she paid for cremation) Come to find out, there is a vet clinic only 5 mins away from her shop, one man that was there was the one supposedly bathing Cheech when it happened, so she was not there alone. Why didn't she take my pup to the nearest clinic as soon as she saw something was wrong? Cheech died of anaphylactic shock (fluid in the lungs). They go on to send a text saying "the vet said it could of been anything".. truth of the matter is, he was in YOUR CARE, YOUR SHOP. "Could of been anything" IN YOUR SHOP! Nothing was wrong for my pup to just all of a sudden die..

DO NOT TRUST YOUR BELOVED CAT TO DR FAVIS! Brought my cat in…read morefor a routine dematting. While there Dr Favis injected her with a heavy narcotic so she could perform unauthorized testing on the cat. The drug damaged my cat's kidneys. Favis offered to sell me prescriptive cat food that could lengthen my cats life! This was a perfectly healthy cat! She came home heavily traumatized, vomiting, severely dehydrated. Coincidently Favis has a vested interest in selling catfood. ​​ It's been 2 weeks since the visit. Cat only eats Temptations & HydraCare. Took this long to get her purr back. Dont let Favis anywhere near your cat. I sincerely believe she's a cat hater.

Friendly and caring staff, both vets are very knowledgeable and approachable with any questions or…read moreconcerns. They deserve 12 stars!!

We had never left any of our fur babies with anyone other than family. We were desperate to find a…read moreplace for them when we had to make a trip out of town. They took excellent care of our fur babies and we were able to observe them on line too.

Staff at Pet Planet Hotel was friendly, attentive to my dog's individual needs, he takes anxiety…read moremedication when needed. They gave my dog a Bordetella shot due to the fact I did not have one when my dog was dropped off. The facility is sparkling clean and very impressed with their outdoor play facility. Few things I was disappointed with; was the quality of the bath that I paid $50 for, think I could have done a better job myself. I also left a few messages regarding how my dog was getting along and it took days for them to get back to me. Also, paid extra for a king size suite so I could check the web cam once in awhile. The instructions they gave me did not work. Overall, I was impressed with the facility and most likely take my dog back.