Animal Hospital of Las Cruces has provided outstanding care to all three of our pups. Dr Morrow…read moreand his staff are exceptional. From check in to check out, the camaraderie between all team members is palpable, resulting in a most positive experience for pets and parents. Dr Morrow combines expert medical knowledge with deep compassion, clear communication and strong problem solving abilities. Visits are not rushed and we leave with clear direction on how to manage our pups' condition most effectively. In addition, there is no sticker shock at checkout. My husband and I highly recommend Dr Morrow and Animal Hospital of Las Cruces to our pet loving friends and family. Sincerely, Cynthia and Hugh Blake 8/29/26

i take my 2 big dogs and my kitties here. The vets I see are Dr Gardner and Dr Weaver. Staff is…read morevery friendly . The vets I see are great , especially Dr Weaver, my one dog Jeb really likes him and he is soo good with him . Dr Gardner see s my kitties and my other dog Ari, I really like her, she was a vet filling in at another vet hospital that I use to go to, but I switched after she treated my kitties so I followed her . I like that you can request the vet you want , at the other vet hospital had such a turn over of Vets , you never got the same one.. a plus they give Senior Discounts ..

It's taken me over a year to bring myself. to write this.... I cannot put in words the anguish I…read moreexperienced when it was time to say goodbye to my sweet Hank. Having to say goodbye is a horrible experience and I don't wish it on anyone. However, the staff at Crossroads stopped everything they were doing to be there for me. It was dramatic but I ran out and just sat on the curb and cried. A staff member I don't know who, came outside gave me some water and just held me. She didn't speak she just held me tight. She got me on my car and waited till I was safe to drive home. I cannot remember anyones names and I don't think I ever even looked to see what they were but I remember what the staff did and how supportive they were. Thank you.

Friendly staff, good experience the times I've been there. My pet was handled well. I would…read morereccomend this facility.

We had our beloved 17-year-old "kitten" put to sleep. I found Peaceful Paws here in Alamogordo for…read morepet cremation. I am overwhelmed by the care and service they provided. Very caring, compassionate and a nice clean facility. I highly recommend them if you have the need for this service.

We live in Las cruces and was told our Pomeranian had kidney failure. We never been to El Paso…read moreanimal emergency before. I was skeptical due to the reviews but I had to try to save my baby. It was under horrible circumstances we had to be here but they did everything they could to save her. They knew what they were talking about. Made me feel as comfortable as possible. Called me with updates. Sent us home with a card and paw print of her. I would take my other dogs here again if we ever needed any help.

This place was terrible, our dog got a big chunk of her nose bit off by another dog we arrived and…read morethey charge you money from the start and waited 3+ hours which during that time we asked for updates and if we could be with our dog and they refused. If you have an emergency DO NOT bring your animal here. When we started asking for any kind of updates they just kept saying "oh the doctor is looking at her chart right now".... There should be NOTHING IN HER CHART IT WAS HER FIRST TIME HERE. Also all the dogs they took before her did not have emergencies so it did not make sense that our dog who is scared in the back for hours in pain got no service. Update*** we left and asked for a refund

All the staff and doctors are caring, concerned and focused on you and your pet. They listen to…read moreyour concerns and take the time to answer your questions. They are able to explain the options that you have in treatments with honesty, integrity and compassion.

My long haired cat had an abscess rupture, that I didn't even see was there. I called several…read moreplaces, and quickly realized that I needed an emergency visit. Calista told me to come right away after explaining what the charge for an emergency visit would be. Didn't matter, I didn't want my kitty to suffer! They took him right in while I completed the paperwork. I'm new in town, so I do not have a veterinarian yet. I do now. They had him evaluated and told me he did have an abscess that had ruptured, but they had shaved the area, evaluated if it was in need of additional care, cleaned the would and felt he would be best served with antibiotics and an anti inflammatory to help him get comfortable. He is home, doing well, and I plan to use them for future care.

Extremely knowledgeable, and professional. Staff and Technicians are fantastic. My dogs , all 9 of…read morethem, are in good hands when I take them to Eastwood Animal Clinic. I have nothing negative to say. Thank you

I really don't want anyone else to go through the experience we had here. It was incredibly…read morestressful, and we left feeling like we had experienced a bait and switch. I called that morning specifically to ask how much a walk-in exam would cost. I was told $40 if we arrived before 11 AM because the pricing changed afterward. My husband had some free time, so he drove our dog all the way from the Westside to the Eastside specifically because of what I was quoted. When he arrived, he even asked if he had made the cutoff and was told YES. Once there, he mentioned that our dog's breath smelled bad and we were concerned about her teeth. Later, when he questioned the exam price, he was told that mentioning the bad breath made it a "sick" visit with different pricing. That's exactly why this felt like a bait and switch to us. If the reason for the visit changes the exam price, that should be clearly explained before the exam, especially after a customer specifically calls for pricing and then confirms the cutoff upon arrival. We ultimately paid $212 for the visit, bloodwork and medications. No dental cleaning was performed, and we were given an additional estimate of approximately $1,153-$1,548 for the dental procedure. But the billing wasn't even the most concerning part of our experience. We were given paperwork for our dog that contained SOMEONE ELSE'S NAME, PHONE NUMBER AND HOME ADDRESS. Even more concerning, my husband's electronic signature appeared on that document. My husband says he did not knowingly sign a document containing another person's client information. That immediately made us wonder how his signature ended up attached to it and whether our own personal information could have been given to someone else. When my husband tried to get answers, he says he could hear employees in the back laughing/making comments about the situation. That made an already stressful experience even worse. They also told him that their phone calls are recorded. I actually hope they preserve my call because it should clarify exactly what I asked and what I was quoted. We're now requesting the original document my husband signed, the electronic signature audit trail, our complete records and itemized charges, and preservation of that recorded call. I'm not writing this because veterinary care is expensive. I understand that medical care for our pets costs money, and I'm willing to pay for the care my dog needs. I'm writing this because I don't want another pet owner to call, receive one price, rush across town based on that information, and then have an experience like ours. And I especially don't want anyone else walking out of a veterinary clinic with another customer's name, phone number and home address on their paperwork. I sincerely hope the clinic looks into what happened and fixes whatever processes allowed this to happen.

The business responded to my questions promptly. Customer service was professional and my furbaby…read morewas very well taken care of Owner seemed to be very experienced at what they were doing. I will definitely be bringing my business back!

On May 13, 2022. My baby bulldog Cheech had died in the care of bonz & harmony, within 1 hr of…read morebegin there. This was our first time taking our pup to a groomer, ever! Did not take accountabletly for the death of my dog, but rather saying they paid for his cremations out of the kindness of her heart.. Cheech was a healthy puppy, with no issues. When she gave us the call that Cheech was not doing good and that we needed to go pick him up, she said that he has hardly breathing with blood coming out of his mouth. Of course we head out asap to go get my boy,, on our way to her shop, she finally answers her phone to which she says "im on my way to the eastside anaimal clinic with Cheech, meet me there!" When we arrive, which we were way farther than she was and still beat her to the vet! Calling her, telling her that we are there, already waiting! When I first got there I immediately ask for my pup.. front desk says she has no dog there by that name.. I let them know whats going on, she checks again and continues to tell me that there were NO EMERGENCY CALLS ! About 10 mins go by and she finally shows up.. my dog was still alive, struggling to breathe..my husband picked him up and took him inside immediately. Watching my dog struggling to breathe and suffer and them deciding to take my dog to her clinic, approximately 13 mins away from her shop, becuase she has credit there! (How she paid for cremation) Come to find out, there is a vet clinic only 5 mins away from her shop, one man that was there was the one supposedly bathing Cheech when it happened, so she was not there alone. Why didn't she take my pup to the nearest clinic as soon as she saw something was wrong? Cheech died of anaphylactic shock (fluid in the lungs). They go on to send a text saying "the vet said it could of been anything".. truth of the matter is, he was in YOUR CARE, YOUR SHOP. "Could of been anything" IN YOUR SHOP! Nothing was wrong for my pup to just all of a sudden die..

Very thorough examining and commenting with us when they saw my pup, post seizure. We will return…read moreif needed. Thanks!

DO NOT TRUST YOUR BELOVED CAT TO DR FAVIS! Brought my cat in…read morefor a routine dematting. While there Dr Favis injected her with a heavy narcotic so she could perform unauthorized testing on the cat. The drug damaged my cat's kidneys. Favis offered to sell me prescriptive cat food that could lengthen my cats life! This was a perfectly healthy cat! She came home heavily traumatized, vomiting, severely dehydrated. Coincidently Favis has a vested interest in selling catfood. ​​ It's been 2 weeks since the visit. Cat only eats Temptations & HydraCare. Took this long to get her purr back. Dont let Favis anywhere near your cat. I sincerely believe she's a cat hater.

I'm doing this review for my mom, since she's not a yelper, but when I hear about businesses going…read moreabove and beyond, I have to share! She was very impressed during her initial tour of the facility, and I think they even sent her home with treats for her pug, Harley. Harley went to his first day camp day on Wednesday, and it seems like he had the time of his life! He played so hard that he fell asleep during the car ride home, which has never happened before! The cherry on top is definitely the report card your dog receives each day (I'm waiting on edge to get a picture of today's report card)...this thing is magical! It shows what your dog did all day and even who their BFF's are. Pet planet will be taking care of her 2 dogs (the other is not yet old enough to attend Pet Planet) while she comes to Colorado, and they probably won't want to go home after that. This place is better than any place for humans...think the Four Seasons mixed with Disneyland, but WAYYY better!!!!!!

We had never left any of our fur babies with anyone other than family. We were desperate to find a…read moreplace for them when we had to make a trip out of town. They took excellent care of our fur babies and we were able to observe them on line too.