Any issue i've had, they solved it same day or the next day. Any question I had, they had the…read moreanswer. Brian has a great team here. Special shoutout to Mike and Pete for going above and beyond for me with issues I've had. Highly recommend.

I have known Brian and Belaire Property Management (BPM) for seven years. Brian and his team are…read morevery knowledgeable property managers. I also follow some of the same principles for my properties. I have asked BPM to cover my properties while I've been away; that is the trust I have in their operations. When I get to the point where I stop managing my own properties, I will use Belaire Property Management.

I was a resident at Meadowbrook Village from July 2022 to June 2023 (1 Year lease). The move in…read moreprocess was fairly simple & stress-free. I had reached out to Amy (property manager) via email, and started the application process. There were only a few negative things that I could say about the apartment. #1 - On move in day, I discovered that there was a piece missing from the wood floor in the living room, which I reported over email promptly, along with the garbage disposal not working. Maintenance came quickly and fixed the garbage disposal, but the floor still remained damaged upon moving out as they never came to fix it. #2 - During the winter months of 2022 & 2023, I discovered that anytime I turned on my heat, the fire/carbon monoxide alarm would go off. I reported this multiple times, and was told that it was just because "there is dust in the vents". It was frustrating that I couldn't turn on my heat without the alarm going off and it seemed like my concerns were being shrugged off as nothing. Eventually, after enough complaining, Maintenance came up with the great idea that they should get someone from HVAC involved. They then found out that reason behind the alarm going off was because of the heater leaking gas which is very dangerous, hence the other negative aspect of this apartment - I would smell gas 24/7. Even when I had guests over, they would make comments about the smell. The heater got replaced, along with the fire/smoke alarms. That solved that issue, but I still always smelled gas. #3 - Rent pricing. My rent was $1255 during the 12 month lease, and Simon Companies (property owner) decided to bump it up to $1415 if I wanted to sign a new 12 month lease. Absolutely ridiculous! I understand that the new pricing is still cheaper than most apartments in the area, but they need to start upgrading some things before they start to up the rent. This is the main reason behind why I decided to move out. I could see my rent being almost $2000 if I were to stay for the next couple of years. #4- When I was in the process of moving out, my new rental management company had sent MB paperwork to fill out regarding my payment history, etc. to make sure that I would be a good fit for a new resident at their community. Per Matthew, one of the leasing agents at MB - he stated that Amy, the property manager, had lots to do that week including evictions in court, etc. and that she would fill it out ASAP. My new property management company was astonished when finding that out because they know how important that paperwork is to get someone approved, and the fact that MB staff really didn't care to fill it out, is very unprofessional - given the fact that it takes 5 minutes or less to complete. This place is also not smoke free. That is what they advertise, but I could never have my windows open. All you will smell 24/7 is either weed or cigarettes. All of the negative comments aside, Meadowbrook Village was not a bad place to live. Every place is going to have their downsides. I was happy that their corporate office was able to return my security deposit to me in a timely manner.

I have called them 30 times in the last two weeks. NOT ONE TIME did someone answer the phone. I…read morewanted to lease with them and was planning on signing a 2 to 3 year lease because the prices seemed good on their website, but I'm so incredibly frustrated that I found somewhere else and willing to pay more in rent because of this. It's really messed up that they don't answer the phone or call back after leaving multiple voicemails and messages with their answering service. There are other complexes in the area with actual customer service and that actually give a shit about returning calls. If I could leave negative stars I would.

Elmir was a pleasure to rent from. I rented for I believe 5 years in 2 separate units. Whenever…read morethere was an issue he didn't hesitate to take care of it. I would highly recommend him(and have many times).

During my apartment hunt I received an anonymous STRING of 7 text messages instructing me to send…read moremy complete credit information to an obscure email address. My two reply texts inquiring as to which property he was messaging me about went unanswered. Then when I requested a secure email communication, in lieu of texting, I was told that I don't know how to follow the instructions given to me via text and that he would need that to know who I am. If you don't know who I am why are you messaging me...? Completely unprofessional and frankly quite rude. Scam or not, this is not someone I feel comfortable doing business with. Update: before I was evan able to hit [post] I have been called twice and yelled at by this unprofessional individual. VERY bad bussiness practices. When I say I prefer email communications over unsecured text messages and then you call and yell at me TWICE, don't expect my patronage. Update II: Now I have reveived a yelp message threatening to post our text conversation (which I have already attached) if I do not remove this review. Professionalism is lacking at this establishment. Update III: Now, because I insisted on finding out exactly who I was speeking to (after his refusal to answer direct questions) before offering up any of my personal information, he is claiming I am a drug user. I reiterate the completly unprofessional manner in which he conducts business. Update IV: Now the owner is attempting to pressure me to take down my review of our interaction. I can not stress any more how disrecpectful, condescending and unprofessional this man is. If he was this inconsiderate to a prospective tenant I can not imagine how he may respond to issues, if any, during a tenancy. I do not recommend anyone go any further in the application process than I unfortunatly had, with only my initial inquiry.

We have had a great experience with CJL over the past 4 years. The team is always responsive,…read morefriendly, and happy to help in a timely manner. Shout out to Caren K. who has been a huge help with our lease renewal, always making sure we stay informed and updated throughout the entire process. Overall an excellent team to have as a renter in Massachusetts!

Tim at CJL recently helped us with the sale of our family home. It was an unusual property and he…read moredid a great job of marketing it to the appropriate buyers. He worked very hard throughout the process, keeping us informed every step of the way. We were surprised at how fast things happened, but all for the best. Tim's professional and friendly manner made him a pleasure to work with. I would not hesitate to recommend Tim and CJL!

Rob and his crew were excellent. They helped us with a local move for a 2BR apartment on a very hot…read moreday. They had to go up and down the 2 flight of stairs, and they maintained their professionalism throughout the process. Everything made it in one piece. Fairly priced, good communication

From the owner: Here at A&R we focus on customer service and satisfaction. We are mainly focused in moving for both…read moreresidential and commercial properties, but also offer other services including appliance installation, multi media installation, and for the holidays we are also offering Christmas light installation!

Expensive overall, and we dealt with persistent issues from dogs barking in two neighboring units…read morefor several months. Management eventually addressed it, but the resolution took far longer than it should have. The maintenance responsiveness and lake access were definite positives, but they didn't outweigh the cost or the prolonged noise issues.

Smoke alarm battery needed to be replaced, Rafael and Jimmy came RIGHT away to fix it. They are…read moreprompt, friendly and professional. Front office Katlyn is also quick to respond to any emails. Wonderful all around staff, grounds and our villa is beautiful. Would recommend to anyone! Thanks, Arrive staff for all of the work you do!

Do NOT rent any property from this "Company" or any property this "Company" happens to represent…read more They will NOT pick up the phone, unless you continuously call. They do not pick up the phone simply because they do not want to directly deal with tenants. My fridge has been broken since i moved in. Both sinks do not drain and leak massive amounts of water from the clearly illegal plumbing job. My door was ripped off its hinges from the wall from the previous tenants and they still refuse to replace it even though it does not lock. Not to mention the smell of gas that fills my apartment that they refuse to even look at. BUT WAIT THERES MORE! They will refuse to use yearly contacts so they can increase the amount of rent after a certain time of you living there. They tell you there is a 7 day grace periods for rent from the first of the month, but they send out eviction notices on the second of the month, even if you have never missed a payment. They promise you a parking spot in your lease, but threaten to have you towed because someone paid extra in their rent for a second parking spot. Any chance they have to evict you and take your last months rent they will take. I have gone though 5 neighbors in 4 months all evicted for nonsense things. The 5 star review of this "Company" is from the owner himself. This "Company" caters to slumlords only, save yourself a hassle and live out of a tree or a car, anything but their properties. PS: The word "Company" is used lightly. Its barely a office, one woman answers a cell phone and they regularly have a full voice mail.

If you owned rental property and a tenant said to your answering service during normal business…read morehours "refrigerator caught fire" wouldn't you feel compelled to contact that tenant soonish? O'connor doesn't apparently feel that compulsion.

Responsible staff. they keep the grounds clean on every season of the year. Maintenance is quick…read moreand responsible. This is also a great place to raise your kids. Quiet and save. The apartments are comfortably spacious and the closets are very big.

I've lived here for 8 years and this place has been the worst place I've lived. Maintenance will…read moresay everything is fine without fixing anything and you have to demand for months before anything is fixed. The showers have no consistent heat. The hallways always smell because the pot heads or people who cook nasty things will smell up the whole building. The neighbors are even worse. They have complained about me for doing nothing and have no valid proof we did anything wrong. Which promptly leads to the reason why they evict and dont work with anyone about issues or complaints. I have therapy animals and are legal to have but will evict for them even though most apartments in the complex all have an animal of some sort.DONT LIVE HERE

BEWARE: Mary Cassidy, owner of Total Property Solutions, was the hired property manager for our…read morecondo building for the past several years. During this time, she was virtually unreachable. Never answering calls, returning messages, or responding to texts. This past December, unbeknownst to the unit owners, she illegally closed our HOA account, let the building insurance lapse, and has simply disappeared. She has left all unit owners in the lurch with bills unpaid and having to search for a new insurance company. I am a new owner in this building and haven't even yet opened my business, and this is what I am currently embroiled in. We are filing a police report and will have a full investigation of the withdrawals that were made prior to closing the HOA account. She is untrustworthy and operates with deception.

I have been trying to contact the office regarding an apartment they have listed on Craigslist and…read morenever hear anything back. I did initially receive an email response and promptly replied, only to never receive anything back. I then called the office and left a message, and again received no response. Since that time, the same listing has been posted on the site multiple times, most recently listed today and updated an hour ago. I tried again to reach the contact number listed and yet again have not received any response. A simple response would be appreciated but it appears they simply do not care.

I called at 9:00 PM, the night before a 12-24" snowfall was predicted, because we didn't have any…read morewater. The call centered took my information and within 15 mins. Dan called me back to say they would be out first thing in the morning. They called early the following morning to say they had a foot of snow in Leominster but would be out as soon as it was safe to travel. While I sincerely appreciated their offer, there is no reason anyone should put their life at risk just to get our well pump working, so I asked them to stay home and come the following day. At 8:05 AM they called to say they were on their way and had the problem fixed by 9:30 AM. I am once again thoroughly impressed by their customer service, knowledge, professionalism, and reasonable prices. They are the gold standard that other companies only aspire too. Thank you, thank you, thank you.

Misleading and very expensive. Had to wait four hours for the technician(salesman) to show. He…read morearrived in an unmarked pickup truck. The estimate was high and not well presented(no details). I declined the high estimate and he charged me $265 for it. I called a professional plumber that I have used in the past that said he could do the job for half of what this county pump salesman quoted. This company is not accredited. They are deceitful and sneaky. Don't buy their hype and fake reviews on their own site. Very disappointed and will never recommend or hire them to anyone.