Troy handled the sale of our townhouse. He listened, he advocated during the negotiations, he knew…read moreall the local people who could do immediate work to make the sale easier. When a problem arose with the Title Company, Troy was in their office advocating for his client. Consider Troy to handle your real estate needs because he is a true professional local who will make the process easier on his client.

Troy and his team were professional and supportive from start to finish. Troy grew up in the White…read moreMountains, his knowledge of the area was a real asset to us as we searched for our future home. We grew to think of him as a new friend as he helped us secure our new home.

We recently purchase a second home in Pinetop, which was a very new experience for us. We worked…read morewith Tamie Aguilera and she was amazing. She was patient when we were stressed, available when we need her, and helped us find the perfect home for our family. We also worked with Darlene Palmer on all the back-office aspects of our purchase, and she was also incredible. Both are a great team and I highly recommend you work with them on any how purchases you do!

Tamie and her team are the BEST real estate team in Arizona. They are professional, responsive and…read moreprepared for every possible issue. While the other agent made the transaction as difficult as possible, Tamie came through every time to correct his mistakes and help me buy my dream home. Would highly recommend!!

Nicole is very able to determine what properties are of interest and efficient with our time. She…read morehas a great knowledge of her community and the locations she works in. Plus, she is nice and fun to spend time with.

In the past year we have worked with Nicole to buy a lot, sell a lot, and buy a home, all while we…read morewere three hours away in Phoenix. She has gone above and beyond with anything and everything, without hesitation. We've worked with three other realtors over the years in the area, and none can hold a candle to Nicole. Even when we were getting our ducks in a row to build a home, she helped us continue to look for houses that would be a great fit, just in case the right one came up. The day we were set to sign a build contract (with much hesitation due to escalating build costs), we found the perfect house, made an offer and had the easiest escrow ever. We could not be happier with our new cabin, and got so much more for our money than we would have building. Now instead of breaking ground this summer, we will be sitting on our patio, enjoying the views and mountain breeze. We simply cannot say enough good things about the incredible level of service that Nicole provides. I lost count of how many properties she went to in order to do video tours for us since we could not be in town quickly enough in this seller's market. She even handled our walk through for us by video chat. She just took care of anything and everything. We had no issues, no hiccups, not a single problem with any of our three transactions with her. She's great at communication, be it by phone, text or email. She has been on top of everything, every step of the way. We would recommend her to anyone and everyone. She's the one you want to work with.

Bill Miketta provides a level of real estate expertise and service above and beyond what one would…read moreexpect from a well-qualified, experienced successful agent. Being 200 miles away from the property i was buying creates a set of challenges that can be costly and add risk to the purchase. Bill was so on top of the process from the inspections that he personally attended every one of them in my absence. His diligence caught a couple issues that would not normally be noticed and would have cost thousands a few years down the road. He was not only on top of the house i was purchasing from inspections to title to close , he was on top of the home close process for the house i was selling, staying on top of my buyers lender and title co to keep them on track. And when i had challenges with my movers and they were arriving at my new home before i would be able to get there he went to meet them and let them in to get started saving me hundreds of dollars. I don't have the space to list all of the things Bill did to make what would have been a nightmare many times during the process into one of the smoothest transactions i could have ever expected. Bill is 5 stars () only because there is no way to give him the 6 stars he deserves. I would recommend to anyone purchasing a home in the White Mountains of AZ (Heber Overgaard, Show Low, Pinetop Lakeside, Greer, St. Johns, Springerville, Eagar, Alpine, Snowflake and Taylor) to get Bill Miketta as your agent and you will never regret it.

I recently purchased a home in Lakeside, AZ. See picture below of the view from my front yard, it's…read morebreathtaking. This company helped me realize my dream of owning a home, on a large lot, in Lakeside, AZ with an unobstructed view of Rainbow Lake. I'm grateful. The agent I worked with, Emily Hayes was personable and professional. I sincerely felt she always had my best interest in mind. Emily understands the importance of great customer service. For example, whenever I had a question, I would call or text Emily and her response was immediate. Her combination of providing great customer service, her knowledge of the area, as well as her professionalism made my buying experience as good as it can get. I can't imagine using anyone else than Emily Hayes for my Real Estate needs in the White Mountains; she definitely exceeded my expectations.

Why I choose Lindsay Peters of Frank M. Smith & Associates to sell my house…read moreMy goal in selling my Pinetop home was to realize the most profit from the sale to find a better suited home in an adjacent community for the next stage of my life. Why I am thankful I choose Lindsay Peters: Lindsay gave me constructive advice on how to make my home more desirable to a buyer with staging advice, repainting one of the bedrooms to a more neutral color, which cost me only minimal dollars and a small amount of time. She took lovely pictures of my home and also used seasonal personal pics of mine  In the listing. Placing my home on the local realtor tour which provided me with other community realtors' honest opinions of the pros and cons of my home was a bonus and a very helpful service. I loved that she sent me feedback surveys after every showing providing timely input of what buyers wanted.  Within 90 days of listing, when it came time for negotiations of an offer, she assisted me In securing the sale for the amount I needed. Lindsay was very professional, responsive to my many questions and happy to assist above and beyond in the sale of my home. She had a long list of reliable professionals in the field of repairs, cleaning and moving services, etc that are needed by a seller during the process. I highly recommend her and Frank M. Smith & Associates.

Bev Best and Hannah Zachman and their entire team provided wonderful professional guidance and…read moreexpert advice in selling our Pinetop home. Their extensive advertising program, wonderful home pictures, constant promotion, and their extensive connections, allowed us to have numerous showings from qualified buyers from all over the state of Arizona and even out of state. Bev, Hannah and the entire team was very responsive, flexible to changing market conditions, thoughtful, and very professional throughout the entire selling process, allowing us to close on our home in a challenging time and market and move on to our next adventure. We cannot thank them enough for all their hard work and relentless dedication to selling our home. It was a real pleasure to work with them and we are so glad we made right the choice to use Bev Best and Hannah Zachman to sell our home. Highly recommended.

Very pleased with the services provided to my wife and I during our search for the perfect home…read more Bev helped us through several different properties during the process and was very patient and professional. Would recommend her services for your next real estate deal.

I have the best agent who is Barbie Lanning. I would recommend her to everyone that needs buying a…read morehome

We were very disappointed in the motivation and professionalism by Nicole. Interested in purchasing…read moreproperty off-grid, we felt Nicole was very uninterested in working with us. In the end, although we found our home, it was not through her efforts. We did the leg-work and research! Although she did drive where we wanted to go. When checking in on her progress, she would ask if WE found anything of interest. If not, she would say, "Well, let me know if you find anything." We essentially had to beg her to be present at the inspection. RE Agents should be more motivated and helpful considering the ticket price of these homes. After the sale, Nicole simply disappeared. No follow-up, not even a token "house-warming gift" as is customary. For each previous home purchase (and sale, for that matter), we have enjoyed an attentive agent. She didn't bother to help with negotiations. Instead, she simply relayed Seller input and asked what we wanted to do. No advice whatsoever. Either she does not have the experience or simply does not care about meeting client needs. Only about the commission check. As it turns out, we over-paid for this property. She should have helped us take a closer look at the price considering the work that had to be put into even the infrastructure! It would appear to this home-buyer, that she was paid for our work. Fact is, home buyers tend to be overwhelmed with the process. It is the AGENTS job to help navigate. The mark of a good agent is one who is engaged and interested in their clients needs. Also someone who follows up and finds leads. With the number of properties on the market today, it seems to us that Nicole could have been more proactive. In negotiations, agents are usually more involved at least in the advising department with negotiations and inspections. As a side note, the SELLER'S agent checked on our progress after Closing and even lended a hand with a few things at the beginning.

I encourage you to not use Century 21 Sunshine. I was warned by a family member, but I decided to…read moregive the company a chance to manage my property since I had already signed up with them. I could write a book on all the problems that came up through out the year. It started in the beginning where they promised things that they did not follow through on, they over billed me for maintenance, cleaning and repairs. They billed me for things that didn't have to be done. They didn't get my permission to replace tile, take out a shower door and replace it with a curtain. They just threw the materials in my backyard. Yet billed me for clean up and for labor. They charged me a few hundred dollars for yard cleanup, when I drove by ,the yard didn't look like it had work done. I could keep going but the bottom line is that they took advantage of me in the beginning. Later down the line after the tenant moved out I discovered the dryer was leaking water, glass shower door was completely removed without my knowledge, tenant had a dog and the dog peed all over the carpet that was recently replaced, home was not as clean as when the tenant moved in, tenant took some of the items I left behind and didn't report water damage or malfunctioning dryer. I'm wondering what I paid the management company for each month. When I call to discuss these things, Cliff said "I can't live with the tenant and control what she does." When I asked where my glass shower door went he said "It was never there." I'm having to clean the carpets, get the home cleaned, replace the glass shower door and dryer. I'm shocked. Isn't this what we pay a managment company for? We pay them to take care of your home and hold the tenant responsible for any damages? Another thing is that they never remember conversations, they do not follow through and scam you in false charges on repairs and clean up.

Horrible website. After you fill out all of the criteria for a property search and hit the…read more"search" button, you get a page that reads: "The page you are attempting to access is unavailable or cannot be displayed." Then when you go to the "contact us" link, you have to pass a spam test that is completely illegible even with a magnifying glass. Dumb. You just wasted my time. Paying attention to detail is a skill that is highly desirable when purchasing or selling real estate and this tends to make me think someone needs some attention paying retraining. I am glad I don't have a property that I really wanted to sell listed by these folks.

We found Liz to be very knowledgeable during a complicated realestate transaction we were involved…read morein. This made the process go so much easier than we could have imagined! This lady knows the home markets and cares about her clients for sure! Highly recommended!

From the owner: REALTOR and Property Manager in the White Mountains of AZread more