My 3,5yo son and I attended once a week from January 2016 to June 2016.There are some good things about the school, but for me the negative ones outweighed, so that's what I'll focus on in my review.
1. The teacher team lacks professional skills. Their specific weakness is that they are not good at connecting with children, particularly through play. From January till May, none of the teachers made an attempt for make a connection with my 3,5yo son and didn't seem to know how to help him connect with other kids. It is true that he was not an English speaker at the time, but getting to a young kid's heart doesn't really require language. Besides, I witnessed the same lack of skills towards other, English speaking children.The teachers tend to leave it up to the children to figure out how to join the group.
2. The director displayed lack of professionalism and of sensitivity in her responses to my concerns. While she agreed that my son was not connected to the school group, she suggested that it was primarily because he didn't speak English. The way I saw it was that the teachers didn't make an effort to establish a connection with my son and indeed didn't appear to know how to do it. (BTW, all that time he was attending a more traditional play-based school, loved it, and made good friends in it). After some discussion and thinking, I realized I was looking at months of forcing him to go to this school in the fall and of possibly having a difficult relationship with the teacher team. So I decided to withdraw him for the next academic year. The director's response to my polite letter was a bit shocking. I got a one-line reply saying, "Whatever you think is best. Take care and have a good summer." Huh? This is from a school director? What does she mean by "have a good summer"? We still had about 4 weeks to attend--all paid! I was quite mad but also at that point relieved that we had withdrawn. I asked her to return my deposit. And here's to part 3.
3 The school director made a mess of our enrollment process but nevertheless withheld our deposit of $700. She announced the opening of enrollment some time in mid January, but we had no idea because she had forgotten to put us on the email list. We were getting no communication from her almost for two months. The very first email we received was a huge surprise. The director wrote that after her radio interview she was getting a lot of inquiries and that the school was already half full. She urged everyone to enroll soon. I thought, "Wow! They are half full already! How come I find out only now?" In any case, she urged me to give her our days ASAP and pay the deposit. She sent me NO enrollment documents except for an invoice for $700. NOWHERE did it say "nonrefundable". Had I seen this word, I'm sure I'd have waited. $700 is no small change for my family: we have two kids and one income. In any case, after admitting in an email that she hadn't provided me with any of the current enrollment documents, she said she was not going to change her policy for one family and refused to return even a portion of the deposit. Meanwhile, the school had been fully enrolled early on, and I am sure they had a wait list. There were no announcement of vacancies on their website. Not only her response was unfair to me, but that the whole policy is insensitive to the financial and other challenges parents face when it comes to putting kids through childcare.
4. And now about the safety. Let me only tell you how they take the kids to the bathroom that's located in the nearby fieldhouse. The kids are walked along a STREET. It's true that cars are not frequent, but they do come. And there's a spot with a corner, where there's no visibility. While some kids walk next to the teachers, others (my son included) think it is a fun game to run ahead like crazy. It is plain dangerous. There are no "children crossing" signs, as far as I remember, not to speak of a stop sign near that dangerous corner. It is very easy to imagine kids getting hurt there. Also, one day I found a bunch of broken glass right under the hammock where kids played all the time. Oops!
Wrapping up my review, I'd say the school may work well for older preschoolers who have social skills, but younger ones are likely to be lonely until they make friends with other kids. If your kids are enrolled in this school, demand more professional commitment from the teachers, demand safety, demand more family-friendly business practices. And see if they will give you their licence number. I got no reply.
I've got more to say. Feel free to contact me if you have questions. read more