I have had nothing but great experiences with members of the Amherst Police, including one…read morewonderful officer who helped us get back into our house!

It's so sad that the public cannot depend on the Amherst Police Dept. I thought the police were…read moresupposed to be called when one has a problem. I called this morning 8/7/2025 about a package of mine being stolen in an apartment building. I checked twice and the package was no where in sight, so I called the police. The package is crucial to my health and well-being. (I'm disabled and cannot pick up packages from the merchants). The officer took my information, and then asked if I wanted an officer to come by. I said Yes. The officer on the phone did ask a lot of personal questions that I thought had no meaning to the theft. The officer never showed. I called back and said never-mind, but was left on hold to the officer who first took my information. I hung up the phone. And then I remembered. My mother tried to report a theft years ago that took place in her home, but the police refused to take down her information. It seems as though the elderly are much disrespected and are not taken seriously. I will never call them again for anything. I have no time for those who disrespect me nor those who do not take my concerns seriously. I will call the Cress Program instead.

The clerk Nancy has been know to make up false allegations to where she had to issue a written…read moreapology. Management did however confirm appropriate actions were taken .

Fans behind counter / delivering season tix /…read more always smile, Go Sox!

Keep hiring employees who throw packages anywhere to get trampled on and destroyed! Perfect…read moreservice! Ugh!

USPS absolutely sucks and I am being nice. Lost mail, lost…read moremoney order and you get charged $18 for them to trouble shoot their mistakes.

The 41st Annual Emily Dickinson Poetry walk lead us to West Cemetery. The stroll starts at the…read moreDickinson's residence with a few stops on the walk through the town to the cemetery. It is held on/near the anniversary of her death so West being the last stop is very fitting. As you enter the cemetery there is a beautiful mural encompassing pieces of Amherst but especially Emily. At the cemetery, a gentlemen performed a song her wrote, they read a poem and everyone help up a glass to cheers Emily on her anniversary. Everyone then left a daisy (supplied by her house- her favorite flower) to be left in remembrance of the poet long passed. This event was put on by her house museum right down the street. it was a well organized event and just pretty nifty. They did give a brief little history of the cemetery as well- it dates back to having a segregated African American section.

Watch your GPS approaching this cemetery, because the entrance is quickly there and gone. I'm not…read moresure if there's parking anywhere in back, but no one seemed to mind my brazen approach of driving the paths at random trying to find the resting place of one Emily Dickinson. (Fellow Yelpers, thank you for the pictures of the wrought iron bars, those helped a lot!) Many fans have left tokens for Emily and her sister, and the graves do seem to be accessible from the back as well. The other graves are beautiful as well, in a graveyard way, and worth admiring.

During the pandemic, I basically didn't go above the second floor of any building. You don't…read morerealize how comparatively low that is to the ground until you're 24, 25 stories in the air looking down at the huge campus below like it's a doll set. This is a HIGH building, and we came just to see the DuBois center. It is not as interactive as I suspect it will be one day under the guidance of assistant director Adam Holmes. He was kind enough to talk to us for a few minutes about DuBois, and I've learned his original homestead was in Great Barrington. I look forward to coming back, and hopefully Mr. DuBois will be given the expansive display he deserves.

The DuBois Library is 26 stories tall, with an incredible view of a good portion of the Pioneer…read moreValley at about the 22nd/23rd floor (and a good place to work while checking out that view). It's an incredible feat, and quite awesome too. There's also a basement, and a coffee area. It's also open 24/7. From a personal standpoint, I basically lived here in the Spring of 2006, as my first graduate school experience was winding down. So I have that too.

Very nice small town library, friendly people dedicated to keeping the library alive. I can't…read moreimagine complaining about a local library since most towns don't even have one but I had to respond since the main review complains about being called too many times.

Comically inefficient. A person named Matthew, either a volunteer or employee, repeatedly calls…read moreand e-mails me about an issue that was resolved a month ago. Apparently Matthew listens to a month-old voicemail message day after day, and falsely believes it is a new voicemail message each day. He then responds to the "new" voicemail message by contacting me to tell me the same thing he's told me multiple times and that has been resolved. It's like a "Groundhog Day" time loop which would be comical if it wasn't a complete waste of time and money. Taxpayers pay for the library. I contacted the director, Sharon Sharry, who didn't address the issue but rather relied on Matthew's delusions in defending him and her inefficient library.