Terrible company to rent from. I have bent over backwards to make sure they could show my…read moreapartment. Cleaned it, and never put holes in the walls. I only received HALF of my deposit back. No children or pets were in my apartment. The cleaning bill was for 30 hours of cleaning! It was a small apartment, that was falling apart when I moved in. There is no way it would have been that much. I am incredibly disappointed and frustrated with their lack of professionalism.

We began with high hopes. But as time wore on we began getting bills for services and equipment…read morethat was never rendered or installed. A phone call would usually clear it it up as an oversight or mistake and it would be corrected. This happened enough times to cause suspicion about all repairs listed on our statements. We found that as legitimate repairs were needed, and HDR was left to their own devices the bill would be at least twice rate that we found on our own. Positive cash flow was lost to expensive repairs. Our agreement to have us approve anything greater than $250 was often ignored. They did not want us recommending contractors or service providers that were more reasonable because 'we can't make a profit that way.' In fact they suggested we part ways as a result.

a pet fee was paid and eclipse charged my bank 3 times &…read more@wells fargo called into the fraud dept to find out they locked me out of my account so now they are closed so i have to wait to finalize my refund until another day or two to be called back and staying in a motel until then

No stars. Do not rent from these people. Rented under them for years and they have gone way…read moredownhill. Services such as trash pick up included in rent not provided. We pay extra for their "portal" to collect rent and make changes such as just married name change, doesn't work. Maintenance is a joke with zero communication and who knows when or if it will get fixed. They are only in the office y days a week taking off any and all holidays making them completely inaccessible. Do not waste your money on these people rent from someone else who cares.

This is the WORST place to live. The "management" here is awful! They don't even call themselves…read moremanagement. If you have a question, half the time they can't even tell you the answer, and they say "it's not my job." My question is, what is their job? Then they might give you a California phone number, where you talk to Rita. She doesn't speak English well and is completely rude. Every time I tried to contact anyone I've gotten yelled at over the phone. There is no communication system. If you like to pay extra bills and not get all the information, you should live here. Ps. They say they're pet friendly, but they are rude and judgemental. They always tell me I have to make my dog pee in a certain area (like I have any control of his bladder).

I wish there was an option for zero stars. Avoid this place at all costs. Moved out 6 months ago…read moreand still fighting to get my security deposit back but they refuse to give it back because it was used to "fix damages" even though I left the apartment in better shape than when it was given to me. Moved in with holes in the walls, mud smeared into the carpet, broken doors, etc. Management ignores every call and only wants to screw you in every way they can.

Recommend you ignore the verbiage in the lease and towards the end of your tenancy, use your…read moresecurity deposit as your last month's rent. PSGJ will gut your deposit for owner related upgrades and lining the pockets of their employees/contractors, i.e. replace outlet covers; re-keying the unit, while at the same demanding you return the keys or pay for the re-key (their own office documented that the keys were returned), and repainting after only a year's tenancy for a unit which was left in pristine condition. Find an owner/landlord property without the third party, and GJ isn't very big but you'd be better off with any other management company besides PSGJ. Side note, met the actual owner of my property who is from GJ but now lives in Chicago. He was physically in my unit multiple times just a couple of weeks before I moved out and he thanked me for taking such good care of the apartment. Be willing to bet PSGJ didn't share their unscrupulous behavior with him or the other property owners they represent. This warning is for potential tenants, but landlords too should be wary of the company they keep.

I've been a tenant with PSGJ for 3 years. Under the previous management I would rate their service…read more3 stars. Under the new management communication and maintenance were a much better tenant experience but has significantly deteriorated. Getting the coolers turned on is getting harder each year. It is Memorial Day 2025 and my wife and I are both sick and stuck in a house that is 85 degrees because they keep delaying turning the coolers on. Also, admin is getting quite sloppy about basics. I've downgraded from 5 stars to 2.

They raise my rent from 900$ to 1,700$. Without prior notice. This company will be, the created…read moreof billions of homeless people

Dena is an awful property manager, unreasonable, no compassion, a true slum lord. charges for…read morethings that don't exist after you move then waits over year to send charges to collections to accrue the maximum interest. This company is in the business to rip off as much money from you. Don't rent from them.