Terrible company to rent from. I have bent over backwards to make sure they could show my…read moreapartment. Cleaned it, and never put holes in the walls. I only received HALF of my deposit back. No children or pets were in my apartment. The cleaning bill was for 30 hours of cleaning! It was a small apartment, that was falling apart when I moved in. There is no way it would have been that much. I am incredibly disappointed and frustrated with their lack of professionalism.

We began with high hopes. But as time wore on we began getting bills for services and equipment…read morethat was never rendered or installed. A phone call would usually clear it it up as an oversight or mistake and it would be corrected. This happened enough times to cause suspicion about all repairs listed on our statements. We found that as legitimate repairs were needed, and HDR was left to their own devices the bill would be at least twice rate that we found on our own. Positive cash flow was lost to expensive repairs. Our agreement to have us approve anything greater than $250 was often ignored. They did not want us recommending contractors or service providers that were more reasonable because 'we can't make a profit that way.' In fact they suggested we part ways as a result.

a pet fee was paid and eclipse charged my bank 3 times &…read more@wells fargo called into the fraud dept to find out they locked me out of my account so now they are closed so i have to wait to finalize my refund until another day or two to be called back and staying in a motel until then

No stars. Do not rent from these people. Rented under them for years and they have gone way…read moredownhill. Services such as trash pick up included in rent not provided. We pay extra for their "portal" to collect rent and make changes such as just married name change, doesn't work. Maintenance is a joke with zero communication and who knows when or if it will get fixed. They are only in the office y days a week taking off any and all holidays making them completely inaccessible. Do not waste your money on these people rent from someone else who cares.

This is the WORST place to live. The "management" here is awful! They don't even call themselves…read moremanagement. If you have a question, half the time they can't even tell you the answer, and they say "it's not my job." My question is, what is their job? Then they might give you a California phone number, where you talk to Rita. She doesn't speak English well and is completely rude. Every time I tried to contact anyone I've gotten yelled at over the phone. There is no communication system. If you like to pay extra bills and not get all the information, you should live here. Ps. They say they're pet friendly, but they are rude and judgemental. They always tell me I have to make my dog pee in a certain area (like I have any control of his bladder).

I wish there was an option for zero stars. Avoid this place at all costs. Moved out 6 months ago…read moreand still fighting to get my security deposit back but they refuse to give it back because it was used to "fix damages" even though I left the apartment in better shape than when it was given to me. Moved in with holes in the walls, mud smeared into the carpet, broken doors, etc. Management ignores every call and only wants to screw you in every way they can.

Not bad. Not great. Easy to work with (added me to the lease in the middle of it, no problem). Easy…read moreto pay rent. Local/close location. Also very easy to work with when we were moving out (I've had a few property mgmt services that turned into evil badgers when you decided to leave). These people aren't like that and are very kind/nice people. Unfortunately they contract out their emergency services, so you can't get someone local on the phone right away if something happens. My fiance noticed significant water leaking into his place one night and couldn't get a hold of anyone. Turns out his neighbor's swamp cooler was never closed and their apartment was flooding with water, with no one there to report it. They did finally get out their and fix it, but it took longer than necessary. Also, they don't really "do anything" about current apartment problems. For example, our refrigerator leaked HORRIBLY (puddles of water under the ice machine) and they just kind of shrugged their shoulders and said "well, we could replace it, but it wouldn't be as nice of a refrigerator as you have now." Um....okay. Also, last annoying thing, but they don't accept rent online and you have to go drop off a paper check at the office. It's 2014. Anyway, they're totally worth renting from, but just know this stuff up front.

Recommend you ignore the verbiage in the lease and towards the end of your tenancy, use your…read moresecurity deposit as your last month's rent. PSGJ will gut your deposit for owner related upgrades and lining the pockets of their employees/contractors, i.e. replace outlet covers; re-keying the unit, while at the same demanding you return the keys or pay for the re-key (their own office documented that the keys were returned), and repainting after only a year's tenancy for a unit which was left in pristine condition. Find an owner/landlord property without the third party, and GJ isn't very big but you'd be better off with any other management company besides PSGJ. Side note, met the actual owner of my property who is from GJ but now lives in Chicago. He was physically in my unit multiple times just a couple of weeks before I moved out and he thanked me for taking such good care of the apartment. Be willing to bet PSGJ didn't share their unscrupulous behavior with him or the other property owners they represent. This warning is for potential tenants, but landlords too should be wary of the company they keep.

Freedom Property Management bought out Wakefield Property Management almost a year ago. This past…read moreyear has been a blessing for the tenants! Unlike the previous owners, Freedom actually fixes things, and does so in a timely fashion. They appear to be trying to bring the properties up to date while also trying to give the tenants a "bigger city" feel with items available online such as payments and requests. The rental office is even open a full day on Fridays (big change) and is actually staffed through lunch. Three complaints that are directly related to them: 1) some lack of communication when trying to schedule showings of apartments tenants are leaving, 2) some minor professionalism issues in the office (having discussions about other tenants loudly and in front of other people), 3) they don't have any buildings in San Francisco for me to rent (because I would DEFINITELY rent from them again!).

They raise my rent from 900$ to 1,700$. Without prior notice. This company will be, the created…read moreof billions of homeless people