Awesome service. I had a dangerous rock outcropping issue that seemed unsolvable. RamJack…read moreresponded right away, sussed out the situation, sent a crew of experts and solved the problem. I'd give them 6 stars if I could.

Service Performed: Location: 3,800sqft House on a…read moremulti-sloped/angled hill Installed 7 Pilings around foundation outer frame and approximately 30 adjustable posts in the crawl space to reinforce/reconnect the ground to the floor of the house. 6 pilings were installed from within the crawlspace 1 piling required access from the exterior Quality: Truly Outstanding Workmanship, professional, well-equipped, experienced workman. Work completed before estimated completion date. On the 1 outdoor area, there was a retention stone wall, along with some other items requiring extra work to get to where they needed. After the work was done, it was all put back together and meticulously cleaned - you cannot tell that any work was done there; absolutely perfect! It was not easy to do what they did at that particular location. Value: Even though foundation repair/work is a costly service/installation; you certainly get what you pay for with Ram Jack West. I received more value than what I paid. You see, their value started 4 years ago, in 2022. I had them come out, define and price the job and signed a contract and paid 1/2 upfront. Within a couple weeks after signing I became critically ill, in the ICU and Hospital for 2 months. As a result I lost my job among other things and have a permanent disability. I reached out to Ram Jack West and they, very graciously, supported me by refunding my money immediately - especially at my greatest time of need. This is well above and beyond exceptional for a business and that is a huge factor as to why I called them back, in 2026, after I had stabalized, and got some money together. They re-bid the job, I expanded what I wanted to have done and they accomodated my requests. They helped me work out financing and walked me through the processes very thoroughly. The result was a delight from start to finish and all of it ended up being done well ahead of schedule. Truly class act! Thank you so much!

Pretty terrible half butt job. They cut corners anywhere they can. If you enjoy being ripped off go…read morewith these guys.

The team that came to our home was polite and easy to work with. The project went over by and extra…read moreday and half which honestly seems reasonable. I appreciated that the men were focused on quality work. Replacing a rotting joist and subfloor needs to be done well rather than quickly. While the time estimate was off a bit, the materials costs were spot on and Greg honored our initial quote. We're very happy with the quality of the work, the interactions with the team, and the honesty of their boss Greg. I would absolutely recommend this business to my family and friends.

Prompt proposal. Had a cancellation and got us in the next day before we even were on their…read moreschedule. Jeramie is very personable and did a very good job of leveling our patio. I honestly didn't get other bids so I'm not sure how their pricing falls in relation to other companies.

Was quoted almost 4k to re set the shims/ level my home. Booked the date and was told half up…read morefront half upon completion very odd way of confirming my down payment made me a little uncomfortable but I went ahead . Was told the process would be half a day ( approximately) it took ONE hour... There was no communication I didn't get a receipt a listing of any supplies ( which to have it redone would be cheaper with THEIR equipment) new measurements showing I was level pictures a walk thru questions answered nothing.. it was payment is now due thank you have a good weekend.. I emailed and got the "quality control" guy to come out the following week. I asked a few questions but felt like I was a waste of his time and he's : trying to teach the guys about customer service: he went under the house said everything was secure and left ... No one said anything about the 3 inch gap between my home and the foundation/ wall that STILL needed to be repaired/ re leveled. Very noticeable.. as you could see the back yard thru the gap. so disappointed in this company! We had to hire another contractor to get that level. Ridiculous!! I trusted them to repair my HOME!! It's my HOME it may be a 'job' to you but I'm paying YOU. I choose you. And now I am sorry .

Great work. Michael from Foundation Pro came in put a skim coat on my basement outside on the front…read moreand inside where there used to be a utility sink and also fixed up the cracks on the back steps. He was great to work with and would highly recommend. Professional, on time, great communication.

We had Foundation Pro come out today after making an appointment to look at our questionable sill…read moreplate, and give us an estimate on any work that may need to be done. I was very happy on how professional, and on time Michael was. He went under the house and checked everything out, then explained everything in detail that needed attention too. I felt he was very honest and straight forward. He took the time and made sure we felt that all of our questions or worries were answered. Thank you Michael

Dustin was recommended by our realtor and we were very impressed. Punctual and reliable which made…read moreit easy for scheduling and getting the crawl space remediated. We needed a sump pump configured to allow for any water penetration to get rerouted out.

So we've lived in our south Salem home for 3 years. Our bedroom is in a finished basement. End of…read moreNovember water came in from the ground up and ruined the carpet. We had 3 quotes to get it fixed so we could recarpet it and eventually sell. Dustin of waterproofing technologies came in 1/2 as much as the other 2 quotes. Him and his employee came and trenched our basement to a sump pump in 5 days. He went above and beyond the quoted work and even fixed the Sheetrock that was ruined because of the trench work. I highly recommend his business and like supporting small local businesses

11/16/2023 - the tech showed up at my house to install a sump pump. When i inquired, the tech said…read moreit would be 1 to 1.5 hours. After a half hour, he was done. What did you do, I asked. He informed me that he had placed a 5-gallon perforated bucket in the crawlspace, placed the sump pump in the bucket and connected the power. He charged the $750 he had quoted. The pump is a Zoeller 1/3 HP which sells for $200 on Amazon, though the tech said it cost him $238. So, he charged me $512 for 1/2 hour, i.e., $1024 per hour.

The owner's two sons, Eric and David were awesome to work with. Now that Dad, Ray, is back in the…read morepicture they have left the firm and I can see why. Now there is a distinct lack of any communication and a lack of any willingness to want a job what so ever. As I told Ray, it seems like you must be rolling in the dough because you most certainly don't want my client's $8,000.00 job. Stay away. Stay far far away.

Great guys. Daryl and his crew were easy to work with. They did a repair job to our crumbling…read morefoundation. Would recommend.

Daryl came out for a quote and was very helpful in letting me know what my home needed, and, more…read moreimportantly, what it *didn't* need. Secure Seismic earned my trust by telling me that proposed work from a competitor was fully overblown and not necessary. If I have seismic needs in the future, I'll definitely turn to these guys. So hard to find honest vendors out there, and these guys seem like folks you can trust.