I was seen by nurse practitioner Iryna Nishchemenko who was truly excellent. She was thorough and…read moregave good explanations, such as how to use puffers. She called me the same evening as my appointment to tell my about my X-ray results. Her professionalism reenforced my belief that nurse practitioners are the answer for our over-crowed medical system. I got an appointment the day after I called and only waited about 10 minutes to be seen. I was very impressed. Marilynn Gillies

This is an excellent clinic and I was fortunate enough to have been accepted as a patient of Dr…read more A. Khadouri, who is a doctor in the clinic as well as one who provides care to registered patients.

This is one of the most amazing walk in clinics I've been to for realz!!…read more Service: I got an appointment really quick on bonjour santé but It was nothing compared to the service at reception. It's located in cote st luc near cavendish mall very nice little building center on the main floor. As I entered the office , The lady at the desk greeted me with a smile. She was super friendly and created a file for me. She told me it wouldn't be too long to see the doctor. She wasn't lying, the doctor came out exactly on the time of my appointment and called me in very quickly. I had some issues I need to see a doctor and Dr Albert Levy was there to diagnose me and he was the best doctor in town !! I was so happy I found a real doctor that truly cares and he was very experienced and knew what he was doing. He is one of the rare gems that actually cares about curing patients. I was so relieved to have gotten the care I needed at the time. It's unpleasant to be sick and not know what's going on but Dr Levy was truly amazing and made me feel way better after my visit. He went above and beyond for me. Overall, I definitely recommend this clinic and this particular doctor. Thank you again for everything Doc you're the best!!!

Want to clarify that the photo in this picture is NOT Kildare Family and Assoc. it is Sante Kildare…read morewhich is situated in the same building. We would never respond to a patient that way. We have been here for 30 years. Rosy

Just want to post a quick update about this clinic from the perspective of a new mom. If you can…read morework with the group of Family Doctors and Pediatricians here who do pregnancies you will be in the best possible hands. I did my "suivi de grossesse" here - ie; one million follow up appointments while cooking my kiddo - and over time realized this group offers what was for me the perfect balance between midwives on the one hand and high medicalized obstetric surgeons on the other. I wanted a hippie goddess mother birth vibe with all the ressources modern medicine could provide and that's exactly what I got. Unlike some of my friends who did their pregnancy follow ups in other hospitals and clinics I was encouraged to have a birth plan and to bring in a doula - two simple factors that statistically increase a mother's likelihood of having a positive birth experience. I always felt like I was being educated and supported in my choices and never judged or bullied. In the end I ended up seeing 3 different doctors from this group during my longgggg and complicated labour and they were all these kind, powerful, wise women who we trusted immediately and with good reason. Our appointments were almost always on time or within 20 minutes (I had friends wait over 2hrs for their pregnancy checkups) we always felt like our doctor, though a busy badass, would take any amount of time required to answer our questions and make us feel confident before walking out the door - so key when you're a freaked out first time parent. And the reception were kind, quick and friendly. All in all, an amazing experience during a nerve wracking miraculous time.

One of the best clinics to go to. If u have a cold you call…read morethe night before at 7:30 and you are seen the next day. Place is very clean And super quick really great place

Avoid at all costs. Terrible organization, corruption left and right. The phone message states that…read morepatients should not present themselves personally at the clinic due to pandemic, as they operate only through the telemedicine at the moment. However when my husband was forced to actually go there, since the appointment registration website did not work and we were trying to get an appointment for 3 days for a baby, there were people coming as usual for walk-in, without appointment. Receptionist service rude, threatens people to call security while do the opposite of what they advertise. When my husband told them, he will have to call police for an investigation a manager came in and an appointment was discussed. Shady organization.

Caught a flu today. Went there to see the doctors. Waiting…read moretime is short comparing to other clinics or hospitals. Very professional doctors. The nurses and doctors are also nice and friendly.

J'ai pris un rendez vous avec la ligne info santé 811. Le…read morelendemain de mon appel j'avais deja un rendez vous Entre la prise de signes vitaux et la rencontre avec un médecin, il s'est passé a peine 45 minutes. J'avais une prescription et suis arrivé au bureau a temps. Bel accueil a la reception. Médecin et infirmière efficace.

I wouldn't even give 1 star…read more Arrived 15 min late because there was a traffic accident right by the clinic. We were NOT allowed to see a doctor becsuse it woukd back up the doctor. This is not the way it works. The nexr patient fills the spot. I'm going public. Apparently, this was done to a 3 month old baby. This is just the beginning of the steps I'll take to report the abuse.

UnionMD clinic on Pierrfonds boul, My spinal column hurts,…read morei made a move and it seems like a pulled muscle. 3 questions: What seems to be the problem? Do you take supplements? Do you drink coffee? Diagnosis: You might have osteoporosis. WOW!!! sent me on a spiral of thoughts of crooked back. Granted, a bit of an overreaction on my part. Physiotherapist laughed pretty hard at that diagnosis. 3 questions!!! and $250. Never going back.

So bad. You get your blood drawn in a dirty back room, they lose your blood and you don't get…read moreresults, they call you whenever they feel like it instead of scheduling time or transferring you when you call, they forget to contact you about procedures so you end up having to reschedule. They overcharge you because the doctor leaves the room and they say the consultation went long. Worse than the public system by a long shot.

Update for Covid times!…read more We end up having to go to the Children's Clinic here a lot. It is always just incredible to me that all the amazing specialist support we get here is free (incredible and also so good and right and fair and true and should be the case everywhere because healthcare is a right... but I digress! ;) We recently went back for mooooore tests, and we were super covid nervous but this place does it right. You cannot walk into the building without one of those laser temperature checks, then you wash hands and you follow lines for in and out. I did notice that no one was enforcing a "one person/family group in the elevator" rule, so that's something they could work on, but once upstairs in the children's clinic chairs were blocked off to keep distance, everyone was of course in masks, and the staff were constantly cleaning every surface. Beyond the covid measures, the staff here are always top notch. Huge love for this team.

I am not rating the quality of the health care professionals as I don't feel a yelp review would be…read moreappropriate. This is just in regards to the centre itself and the recent change. As a big supporter of the public system, I'm already not a fan of private or semi-private clinics. Recently, this clinic has taken it to the extreme. With the renovations, it's true that it looks very nice. However, there is little available parking. To deal with this isssue, they've come up with the insulting idea of valet parking. For $5, they'll find a parking spot for your car so you don't miss your appointment. I understand this in downtown Montreal but we're talking about the west island where they could have easily planned for more space. I find it disgusting how money-hungry they are. That being said, the facilities are very nice and include a wide variety of medical professionals and specialists as well as some complimentary medical professionals and a travel clinic. Some services are included with RAMQ and some are not, I would call ahead of time to find out.

Certainly, don't match the ambiance that you sense when you walk in the complex. Arrived 10 minutes…read moreprior to my appointment and waited for 30 minutes before asking when I'm supposed to meet my Dr.! The answer was "well the Dr. is running late and we have a backlog of 30 to 50 minutes so feel free to go for a coffee or a walk and we will call you" so I went for a walk and after 40 minutes I returned and asked if there was an update, to my surprise she answered "where were you we called your name twice" after reminding her of the previous scenario, please take a seat and the Dr. will be with you shortly!! 27 minutes later I asked again what does "shortly" means? another astonishing answer "Well I don't know what the Dr. is doing, why don't you go and wait in his room"!!! needless to say, I'm not feeling appreciated by that time nor welcomed. So if you want to go through a similar experience, try Elna Complexe you might get lucky or not.

Let me just say the nurse I had was amazing and kind but... it went downhill from there…read more As a first-time parent, I would expect a minimal level of human kindness from the doctor. Dr. Maryse Larouche was completely cold, we paid 100$ to have our first ultrasound there and when my partner tried to take a video of the ultrasound on the tv screen, she abruptly said "no videos in here". I can understand they have policies, but there really was no empathy from her, especially for us being first-time parents. Then we went into her office for paperwork, and she was huffing and puffing the whole time while entering the information into the system. I am not difficult to please, but all of this tainted our experience. Then when switching to another Dr., I went to the clinic in-person to ask to have my ultrasound faxed to the other office, the receptionist complained*** to me and told me it would be difficult despite me handing her all the information and number of where it needed to be faxed to.... ridiculous, and I called to make sure it was done (now 2 days later)... big surprise it has not been done.. I didn't have much faith on that one anyways. I would not recommend this place. Beautiful facility, but that clearly isn't everything. I would like to add that I've perhaps written one bad review in my life. This experience was disappointing, to say the least.