I had a relaxing experience, and the therapist was very kind. The massage helped reduce tension in…read moremy back. I only wish a little more time had been spent on my shoulders.

41 minutes ago New…read moreThis review is rated so low to express my disappointment regarding a recent couples massage experience at this establishment. I want to preface this by saying that if a client is seeking a relaxation massage, this is not the place. During our session, the massage therapist frequently answered phone calls and engaged in full conversations with potential customers, even going to the front desk to assist walk-ins. This significantly disrupted the flow of the massage, and unfortunately, no additional time was compensated for these interruptions. They also switched massage therapist in mid session for the new tech to fill in but she had cold hands. While apologies were offered, the constant disruptions were unacceptable. Furthermore, the massage itself was uncomfortable. The strokes were fast and, at times, painful. My massage therapist primarily used her forearms and elbows, which I assume was due to her smaller hands, but this resulted in sharp, pointy elbows being administered causing discomfort. Overall, I would not recommend this establishment and will not be returning.

Amazing!!!!! Cannot wait to go back! Yes, they make you pay up front, but that's so they don't get…read morecheated out of payment AFTER the massage. I opted for the table shower along with my massage, and OMG!!!! I will say, if you're a female who is shy, modest, or hesitant about a stranger being near the V, table shower is not for you. Massage was deep tissue, and Yu Yu definitely knew how to work the kinks out. Will definitely be going back, and looking forward to getting a full service Massage. Women need them too you know!

This is a hidden gem! I love it here. I'll be back The staff is very friendly! My whole body relaxesread more

This place is legit, up there with the best acupressure places I've been to in San Francisco and…read moreNYC. My therapist was great, hitting all my sore spots and checking in to make sure she wasn't killing me.

I went in today for a 4 hands massage unfortunately there was only one girl there but that was fine…read morecause I got an hour and a half massage with the lavender oil and that was by far the best massage I've ever had this will be my new favorite place to come when I need a massage I feel extremely well and relieved and relaxed after that massage, she did have to stop a few time to talk to other customers came in since she was alone but the amazing massage made up for it 10/10 will definitely be back

Was told to come in at a specified time. I requested a 90 minute massage and once I arrived after…read moredrinking an hour I was told they had a 30 minute appointment available. Once I refused the 30 minute service because of what I was told the employee then said ok fine we will do it. She took me to a room that smelled old and damp and the sheets are obviously not changed between customers. They use a thin liner that gets changed, but the sheet underneath does not as you can smell various odors on it when you are face down on the table. She started the massage and stopped after 10 minutes. I then waited for another therapist to finish. All the while the bell rings loud throughout your Masaage each time someone walks in or out. Not a pleasant relaxing experience. It felt very shady like it's the kind of place where "other" activities happen. Would not recommend at all!

Great massage! Ms Kim was great! They took me as a walk in. I would recommend paying in cash to…read moreavoid a $5 charge for credit card. I'm definitely coming back.

I would NOT recommend anyone go to this establishment…read more This was one of the most frustrating and disappointing experiences I have ever had as a paying customer. I booked a 60-minute massage and was required to pay 50% of the cost upfront to secure my appointment. My appointment was scheduled for 3:45 PM, and I arrived at 3:40 PM -- FIVE MINUTES EARLY. I have proof of my arrival time. Despite arriving early, I stood at an empty front desk for approximately 5 minutes before anyone even acknowledged me. When someone finally came out, I was actually asked if I had told them I was going to be late. I was there before my appointment time. My massage did not begin until approximately 4:10 PM, meaning the appointment started roughly 25 minutes late. The massage ended promptly at 4:45 PM, and I have proof of the time I left. Based on those times, I received only approximately 35 minutes of massage time for a service I booked and paid for as a full 60-minute massage. To be very clear: I was not late. I arrived early. I did not cause this delay. Yet I was the one who lost a significant portion of the service I paid for. And unfortunately, this wasn't even the first warning. One of my girlfriends had previously gone here and specifically told me to watch the clock because she booked a 90-minute massage and only received approximately 55 minutes. I now understand exactly what she was talking about. I booked this massage because I was already in pain, and after waiting for my appointment to begin, I received significantly less than the 60 minutes I paid for and walked out STILL HURTING. I find this completely unacceptable. If you're going to require customers to pay 50% upfront, then you should have enough respect for those customers to actually provide the service they paid for. Your scheduling issues should not become the customer's loss of time and money. And before anyone tries to dispute my timeline, I have documentation showing that I arrived at 3:40 PM and documentation showing that I left at 4:45 PM. I will be submitting that proof along with this review. I cannot prove the exact moment the massage began, but I can say that it did not begin until approximately 4:10 PM, and the massage ended promptly at 4:45 PM. This was not what I paid for. I left feeling ripped off, disregarded, and still in pain. Customers should not have to arrive early, wait for an establishment to get their appointment started, and then lose a substantial amount of the service they paid for. I would absolutely NOT recommend this establishment to anyone. If you decide to go anyway, watch the clock and document everything.

This week was hard in the world and hard at work and my nails were showin it so I decided to treat…read moremyself to a mani pedi. OCCO had great Yelp reviews and cool photos so I made an appointment there. What a total glam experience! Enjoyed a nice glass of Pinot Grigio in a relaxing setting while hanging out with fun, cool nail artist Malika. She did amazing work too, perfectly rounded nails displaying a vibrant color. Will definitely be back!

Great Massage. Got what i wanted. A little pricey. They have FS, but pricey. HE are my preference.read more

Terrible customer service and not welcoming. I stopped by to…read morepurchase a gift certificate for my mom who said they had great service. I was greeted by a lady who says we are busy. I asked if I could purchase a gift certificate and she said no we don't sell them. I understand that but a more welcoming greeting would had been nice as I was a potential customer and this was my grist experience with them. Would not recommend.

I've had massages all over the city. I've paid from 60-130$ for a single session. This was hands…read moredown the most absolute relaxing and stress free massage I've ever experienced from the essential oils to the aroma in the air, all the way to great customer service. I will certainly be coming again 10/10

This place exceeded my expectations. The environment was clean and peaceful, which made it easy to…read morerelax right away. The staff was friendly and made me feel comfortable from start to finish. I booked a massage after a long week, and it honestly helped relieve so much tension in my back and shoulders. The therapist was skilled and adjusted the pressure perfectly. Prices are reasonable for the quality you get. I will definitely be returning and recommending this place to friends.