Diva's on Main is my favorite place to shop for clothing! Sarah is always very helpful and has the…read morelatest fashion in Franklin! Check out whats in style!

I walked in to this store holding one of my children and the other was holding my hand. The owner…read moreof the store yelled at me from upstairs children are not welcome in my store you need to leave. Do not give this lady your business she is incredibly rude. Based on other reviews this is not the first time she had done this.

I have been having pain in my heel, and when we were in Franklin, went into Outdoor 76, looking for…read morea shoe that may be more comfortable for every day use. I was fortunate enough to speak to Jonathan. After explaining what was going on, he brought out no less than 10 different shoes for me to try on. It was obvious he was knowledgeable, and he was looking out for my best interest. Ultimately, I ordered the first pair that I tried on (in a color they didn't have in stock). I'm looking forward to getting and wearing my new shoes, and I am confident that they are the best shoe for what is going on with my heel. Jonathan was amazing, knowledgeable, and easy to work with. I highly recommend him and Outdoor 76.

I stopped in today to look for walking sneakers and Jonathan did an awesome job assessing my size…read moreand foot shape to identify a comfortable pair. The price is higher than I usually pay but I think the sneakers will be the best fit for comfort and ease some foot pair my current sneakers are causing. Thanks for the great customer service!

Spent a week in Cashiers, NC and out of all the shops in the area (and there were many!) this was…read moreby far my favorite. Lovely and unique items, friendly and helpful staff. Happy with all my purchases and will certainly shop there again on my next visit. I even told the owner that if I lived in the area I would want to work there!

We've been shopping for boots all day long and finally found a place that was willing to talk to us…read moreand give us a good price on a pair of Ariats Will definitely be back.

If you need boots whether work or dress, this is the place to go! Bought the Ariat Work Hog which…read moreis a great boot for farm use. Great employees and they have a military discount to boot!

Great selection of outdoor clothing and gear with top brands…read more Pleasant, knowledgeable staff. Was able to get a great lightweight rain coat to deal with some inclement weather. Highly recommend!

We loved stopping by this store while in Highlands. My husband was able to find him a couple of…read moreshirts. They seemed to have an excellent selection and some of the local Highlands gear was really cute. Best part was the little booklet they gave us in our bag. We laughed pretty hard at those last pages

My first visit to this store was wonderful. The store is neat, clean and has amazing items. The…read morecustomer service was perfect. I purchased a hat. I had been searching for a hat for months prior to visiting this store. I had the hat for less than 24 hours when the leather strap came apart from the hat. I took the hat back to the store and the amazing employees helped me search the entire store for the same hat so that I could exchange the hat. When the employees determined that the type of hat I purchased was sold out, I wanted to return the hat completely because I didn't want to get stuck with the burden of paying someone else to fix the leather strap on the hat. I was very sad because I had literally fallen in love with this hat at first site and wanted the same exact hat without the defect. The employees heard me discussing this with my boyfriend and provided me a discounted rate on my new favorite hat that was defective. Needless to say they provided an excellent recovery. I left the store completely satisfied to say the least. The discount they provided will give me the difference it will cost to fix my favorite new hat! Thank you to a wonderful team. This was truly excellent customer service that will earn this establishment a lifetime customer that will generate more revenue over the longevity of my business because they did the right thing.

We stopped in here, looking for shoes to go hiking in…read more They have a huge selection to choose from, but sadly nothing that I was interested in nor much in my size. My friend who was also looking for shoes, she didn't find anything for herself either. The staff was knowledgable and friendly.

There is nothing I love more than sitting with a good cup of coffee and reflecting on a wonderful…read moreguest experience. My husband and I were deep on a hike in the smokiest of mountains, when all of the sudden the inevitable happened. Rain poured from the skies. We thought we were prepared. We had layers on layers, and a protective rain coat. We were wrong. Well half wrong, you see I did have a protective raincoat. My partner, was wearing a windbreaker. HE GOT DRENCHED. As soon as we swam back to the car, we drove into town for a proper rain jacket. It looked like everything was closed until we found the Highland Hiker. The store was bustling, and had all the equipment we could have needed. The staff was so friendly and positively wonderful. It wasn't just "let us know if we can help" it was, "here, let me hold that up front for you" etc... They were engaging and kind and made this silly shopping experience feel like it was meant to be. It was in fact, part of the trip. I also loved that they provide disposable masks for customers, to accompany their request that you wear a mask in store. My only regret is not getting the happy hiker t shirt. This was a missed opportunity.

Last minute shopping? That's me! I pop in to the Cashiers' Highland Hiker and always find…read moresomething that works! Great gifts for my son, grandchildren and my husband! Excellent selection, really helpful staff and reasonable Covid protections. All my gifts were hits from clothes to a really pretty woven frisbee toy !! The Highland Hiker is my favorite place in Cashiers to shop for gifts for a wide range of ages! They always deliver the goods for me!

We were walking around downtown Highlands and stumbled upon this shop tucked back away from the…read morestreet. The gift shop is full of lots of options, but I fell in love with a towel that had and image of two hikers with their dog and a quote about enjoying new adventures with one another. Talk about describing us perfectly! I had to get it for a memory of our trip to the NC mountains. Staff was very friendly and welcoming as well - love that small town mountain vibe! Highly recommend stopping by if you are in the area!

Owner said I had to hang my umbrella before coming in after I already broke it down and shook it…read moreoff. What he didn't realize is my wife walked in just before and not a word said. Keep in mind he had NO PLACE to hang an umbrella. I chose to stand in the pouring rain opposed to going into his plain gift shop. Rude man. Your floor are gonna get wet when it's p possibly rain outside.