When I moved to this area in 2019. I adopted a dog. This place turned me away when I tried to…read morebecome a client. They were the closest vet in my area. I called them on 8/28/2025 begging them to see my dog. He was bleeding profusely through his urinary track. They wouldn't see him. They didn't care. I rushed him 1.45 minutes to an urgent care in Latham NY. But I was too late. These vets in this area are cold hearted monsters.

Most caring vet You can put your animal's health in. Her team may be small, but their hearts are…read moreBig . If there's a wait to get in, wait, it will be worth it. Not only do you get a knowledgeable Doctor to treat your pet, you are talked to and helped to understand the best long term care by someone who speaks to you like an equal. Only the best for my kitties, and that means Little Friends Vets all day everyday !

It is shameful that the Otter Lake Veterinary Clinic would not make time yesterday to fit in a dog…read moreon an emergency basis. The poor dog had to be driven all the way back to their home vet 6 hrs away and he died along the way. If your pet is not a patient of any of the vets we called in the area, forget about it. They won't see you. They have no heart

We were on vacation and needed to get our little dog to a Vet. They were very nice and did…read moreeverything they could to squeeze us in at the last minute. Cute little office and very affordable considering the prices we are used to paying at home. We saw Dr. Colleen, she was super friendly, knowledgeable and patient with all of our questions and concerns. She made sure our little girl was taken care of and on the road to recovery. Melody at the front desk was also very patient with me and my multiple phone calls prior to coming in. I would gladly recommend this clinic and would not hesitate to call them again if we ever needed to.

I have my 3 yr old malipoo seen there for shots and skin issues…read more The Staff is accommodating and the vet techs are great with my dog. Dr Hilton was easy to talk with about any issues my dog is having. Would recommend this animal practice.

Always a cheerful caring staff who has been very helpful with answering my questions and they all…read morehave been excellent with handling my " BUDDY ",(both name and companion) , as the precious family member he is 2 me! As a super energy spring legged bouncy boy, he can be a challenging handful and I have always had super duper help without having to ask even. Buddy loves going to the "DOCS " even after having surgery, (being neutered). I have some health issues that sometimes make basic things challenging for me and I have found this place(EVERY PERSON) very helpful during my many visits with my 3 dogs over 15 or 20 years. Thank you all so much!

Incredible and loving group of volunteers - they put their lives and hearts into caring for these…read moredogs

Linda is an awesome person thank you Linda for all that you do for taking on this very tough job…read more She also helps cats she helped my cat Band-Aids get home when she was lost. If you ever need any kind of help I don't care what it is let me know and I'll be there - Danielle

Stopping here is a must when I'm in town. For both me and my dog. It's right in the center of town…read moreso easy to find. They have everything. Toys, treats, leashes, harnesses and more. The customer service is really great too. Very friendly and smiles on their faces. I always walk out with something. Thank you!

Adorable pet store in the Adirondacks, Old Forge. Very knowledgeable and friendly staff. The owner…read moreknew exactly what our 5 month Labrador retriever wanted to chew on and was mindful of her desire to chew everything, so she picked out a durable and safe chew toy, which has kept Layla pretty busy. Again, a fantastic locally owned pet store.

Andrea is friendly and very helpful. She is kind and patient with my dog. Recommend highlyread more

We needed to ship our family tortoise from the UK to Colorado, not an easy task due to different…read moreregulations in the UK and US and there are limited carriers who will accommodate this request. However, Sally and her team did a great job organizing everything on the US side and took amazing care of our pet during her layover in New Jersey. Sally is an effective communicator and clearly knows the system for bringing animals into the US. We are so thankful to have our tortoise here safe and well and ready to hibernate.

We have chosen Sally three times since 2015 to manage the move of our loved ones (Dobermans, cats)…read moreback and forth between NJ & Greece. Sally and her partners are outstanding. They are honest, have industry relationships and communicate proactively. if something happens and it can, this is the team you want working to deliver your pets safely and securely. We confidently give "5 stars".

I have 2 brussel griffons and they are not the easiest to groom (or so I've been told by other…read moregroomers). I moved to upstate NY about 2 years ago and when I came across Bath and Doggie works in Lyons Falls I was open minded - sooo glad for that. The owner - Brianna is wonderful - you can tell it's more than just a job to her - she cares. And that roles over to the people working there as well. Now maybe that doesn't matter to some, but to me and mine- that counts most. These dogs are family and I want the best for them. Not only are they treated good- it's quality work - I have yet to take them and not be overly happy with the outcome. I love the bandanas that are used- gives them that extra cuteness. The only down side I see is on my own end - cuz she books up so fast you gotta get the appt ahead of time to stay up on the grooming. I would recommend anyone giving this place a try - even if it's a little out of your way- you can't beat the prices either - beyond affordable. And she has such flexible hours - drop off early morning and she will call when your fur babies are ready - a definite win/win.