Under California law as legal patient receiving services from APFCin Rosemead,terminated therapy…read morethru phone w my temporary therapist Rachel 10/21.Phone conversation aggravating,bcRachel was insistent tht I go to APFC in person 2 terminate my mental health services frm APFC.Phone call lasted ovr 12min whch under any respectful circumstances shouldve been complete in no more thn maybe 5min.Speaking w Rachel,did my best2 remain calm while arguing w her from legal/logical standpoint regarding basic mental health treatment&an adult patient's basic rights laws.Rachel(employed therapist @APFC)unprofessional unreliable&plain rude w last verbal interaction ovr phone where she ended the conversation w directly threatening(frm voice tone&shifting 2anger&pace of speech increasing rapidly)me as mental health patient w police wellness check 2 my legal residence w her knowing my experiences w police involvement forcing me in2 5150d illegally.Sent 2 ACO on10/22.Arranged by Aurora Charter Oak for follow up appointment day after discharge(10/29) w original therapist Shirui.Thought Shirui was overqualified to b employed@ APFC,&formerly trusting her b4 being assigned 2 Rachel,decided 2 follow thru w going 2 in person appointment 2 personally terminate mental health services at APFC. Against better judgment chose2 trust Shirui &go in person 2 scheduled appointment 2 try again 2 terminate all services for treatment from APFC.Upon entering APFC@ my scheduled appointment w Shirui on 10/30 front desk staff Hao very timid whch very unusual behavior 4him. In all experiences w interacting w Hao both in person&verbally over phone for past2 or 3+ years of treatment at APFC he has consistently been rude both verbally (regarding tone of voice choices of words etc)&physically (regarding facial expressions eye rolling body postures of indications of sarcasm and disrespect/impatience etc) in other words unprofessional&unacceptable choices of behavior 4 legally employed front desk staff member @ any mental health treatment establishment.Consistent except after I finally filed and handed a written complaint to the female staff who stated was in charge of receiving/filing complaints who works in back office room behind front desk glass week of 10/13.After entering Shirui's assigned office, another staff member listened in on my therapy session outside her closed door (repeated behavior frm employed staff @APFC please refer 2my Google review4 past experience w Rachel)& Shirui's white noise machine 4 privacy was not working (she verbally stated). Shirui stated one of her intentions 4 tht scheduled therapy session was 2update my safety plan 4suicide prevention.documented my warning signs, coping skills,safety factors,&reasons worth living for. After direct privacy violations frm employed staff @APFC refused 2 give names of people I trust 2 assist me w help & how they do so. As legally employed therapist in CA Shirui is expected 2document my verbal statement of termination& no further obligation4 treatment frm her,& any staff member employed at APFC(patient autonomy)& had she truly documented responsibly, specific stated words directly communicated to her in person during tht session wouldve included, "closing my case here" "seeking therapy& psychiatric services elsewhere" which is right as client's unilateral decision 2end all treatment received frm this establishment & anyone employed here. Unilateral termination frm Shirui as therapist, specifically &directly let her know w sufficient notice my intentions of personally seeking both therapeutic & psychiatric treatment elsewhere& she directly verbally stated to me tht she did not feel comfortable making legal referrals 4me 2 get help with legal matters. 10/31 @ 8:28am received direct text 2 phone # 4appointment reminder scheduled11/4 @1pm at APFC frm provider Emily Ng. I very clearly stated both verbally over phone 2Rachel, &verbally in person w Shirui tht i explicitly wish to end and discontinue ANY further future appointments, treatment, and involvement with Asian Pacific Family Centers, in Rosemead and California in general &anyone employed by APFC.Legally violates all professional boundaries w adult mental health treatment services in CA especially w continuing scheduling appointments directly against my free will& communication (patient autonomy)Legally not obligated 2 attend further scheduled appointments by anyone employed at APFC or pay 4them. If needed (at this point it probably is)will formally notify APFCboth thru email& certified mail the case was legally supposed to be closed on date of last session w Shirui, I explicitly stated would NOT b scheduling further appointments&that any subsequent charges r supposed 2b invalid. After doing so, intend on filing complaint w CA Board of Behavioral Sciences once APFC & its staff keep persisting w unwanted contact&billing already directly communicated both 2 Rachel&Shirui I want NO FURTHER contact frm this clinic /ANYONE employed here)

My life became pandemonium when I went APFC from 1999 to 2015 because the therapists and doctors…read morethere were are too ignorant to help me. Every time I saw the doctor, I told him my problems; and he diagnosed me with so many diseases. He over medicated me. Once there was a therapist by the name of Luong Thanh who took advantage of me by looking inside my mouth to examine if I had cavities, and he was a therapist! I recommend you should go there because the people who go to this institution became even sicker, so do not go there if you want to be healthy!

I came here years ago, and the therapist I saw was Taka Suzuki. I don't know if she's still there,…read morebut I am so grateful for this center, the affordable rates, and the high quality of service I received. Dr. Suzuki was the perfect combination of professional, level-headed and warm.

Unfortunately, the experience has been extremely disappointing and unprofessional from the very…read morebeginning. We completed and signed the paperwork before the school's Christmas break, yet there was very little movement afterward even leading up to today. AFTER 6 MONTHS OF NOTHING , WE DECIDED TO MOVE ON. UNACCEPTABLE! Mid December 2025 - Signed up for Foothill Family Early January 2026: We were finally contacted regarding intake paperwork. January 21 2026: We spoke with reception to complete intake information with legal documents submitted. February 5: We attended our first scheduled in-person appointment, but the therapist was a no show. Our family along with the intake personnel waited for an hour with no communication, no call, and apparently the therapist had not even notified the office, so we all waited with no news. March 15: We were finally assigned a new therapist, Ms Ada. However, after the very first visit, she informed us she would be resigning. In total, we only received 2 sessions. Late April: A newly assigned therapist Mariana canceled on us last minute stating her terrible cold. May 1 and May 6: The therapist forgot to call us to figure out a schedule twice. At this point, after nearly 6 whole months, HALF A YEAR, we have experienced little to no consistency, constant cancellations, poor communication, and repeated disappointments. We have spent more time waiting, rescheduling, and dealing with excuses from supervisor Gloria, than actually receiving support services. We do not recommend Foothill Family based on our experience. The level of disorganization and lack of professionalism has been unacceptable, especially for families seeking timely mental health support.

My girl has been taking her anger management classes here at the El Monte location. The good side…read moreis that they offer 2 classes per week and the classes are 2 hours each. She was able to get permission from the judge to take 4 hours each week so that she could complete her requirement ASAP. Oh and they only charge $10/hour, so that is a huge help for us since money is tight and she's not working... The bad side is that the Saturday class is facilitated by interns and one of the interns is a completely clueless fool trying to advise grown ass women. Even the Director is often cranky showing a negative attitude.

Being here as a teen, I am having a really good experience. Staff is really nice, explained things…read moreclearly, and made me feel comfortable. The place is clean and the care is great. I'd recommend it.

Great program. The staff are very friendly and actually care about people. They know what is needed…read moreto succeed. I highly recommend. Naomi is especially the one to talk to but everyone is amazing.

The staff here was professional and kind - and the service was free…read more On the downside - wait times were long.

Absolutely awful! They don't listen! They will greatly misdiagnose you! I had to go to three…read more"therapists" to get "something" out of it! You'll end up worse if you go there! The billing dept. was fine. The intake was exceptionally weird. That lady was a total weirdo who needs to see a psychiatrist. There are many people who need to see a psychologist not be one . One of the "psychologists " was gossiping to his boss about my problems; I never knew that , he never said that, until I got a surprise! My boss , he said, that we can't continue our sessions with you because xyz. And cut me loose. These people are losers and baffling that they are in this profession.

Update: Was able to…read moreget on a three way call with my benefits provider who really advocated for me, thanks so much Magellan for calling out their misinformation. The call was still very difficult but with great insistence from my provider to say I was covered, I was able to get an appointment. However, they would not accommodate telehealth for the first appointment under any circumstance. I'd say my impression from the beginning was that they tried finding any and all reasons to not provide service, rather than trying to figure a way to help me. In the end, even after being willing to drive 2 hours for the first appointment, they threatened to deny service unless I remove this review. I had hope to speak with the therapist as my correspondence with him seemed productive and maybe I could ignore the treatment I received from Ada and the front end staff, as it is hard to find someone who would understand my background. Ultimately, this place is not worth it and I'm much better off finding a better fit among all the other healthcare providers. Hopefully my experience avoids others from worsening a situation when theyre seeking help. Stay hopeful out there and good luck. ---- Still the same as with the other reviews even after many years. Definitely stay away and don't waste your time with the people here. Very rude and incompetent. Unwilling to call to verify employee benefits and lie about needing a made up form. Said some rude things about me in Japanese to someone else without knowing I could understand her. Not sure how they stay in business. Maybe theyre the only Japanese serving office around which is why I reached out them them initially. But even if you are seeking that, I would still look for help elsewhere. Good luck and don't give up!

Called three times on two separate days. In the morning like 11am and 4pm. No answer it just says…read moresorry voice mail is full. Anyone know if they are still in business?

Great services, therapist, nurses and psychiatrist!!! I take my son here been almost 3 years great…read moreservices case managers are always there to help u. Great psychiatrist dr Williams and his nurse Blanca amazing. Front desk is very helpful. THANK YOU FKR WHAT U DO!!!

Amanda Granier is amazing! Can't say enough more positive things about her. I was initially quite…read morenervous to meet her, and skeptical of relationship counseling in general, but Amanda immediately dispelled all my concerns through her understanding, communication style, and the wonderfully trust based environment she cultivates. Plus, she has a great sense of humor to boot! I recommend her to everyone I know, and apparently everyone I don't know too!

Amanda is one of the most dedicated and thoughtful people I have ever met. She is a trustworthy,…read moreobservant, and patient listener who makes people feel seen and heard. Amanda is a therapist who helps people feel at ease opening up due to her unique combination of natural warmth and confidence.

As a fellow clinician, I have high respect for Michelle's abilities with her clients. She is…read morepassionate about helping those she works with and is dedicated to growing her skills on an ongoing basis. She is a wonderful therapist with a great heart!

From the owner: I focus on working with minors and young adults, whether it is addressing current and/or past…read morerelationship issues with loved ones that continue to negatively impact them in the present. At these critical periods of trying to find themselves and develop into who they envision themselves to be, it is pertinent to their growth and well-being that any unresolved issues be addressed now! This will allow them the opportunity to grow and blossom to become the best version of themselves that they can be in the present and in the future. I help my clients take a deeper look into the core of what is impacting them, collaborate with them to explore what they would like to change or maintain in their lives, and work with them to gain the tools that they need to work through past and/or current issues that are negatively impacting them. I meet my clients where they're at emotionally and provide them with support and empathy, while also adequately challenging them to see any areas in which they may be able to modify to improve their relationships and their lives.​

Dr. Panvini was recommended by a dear friend. The way she spoke about realization during sessions…read morehelped me understand- this was someone I wanted to work with. My partner and I have very busy lives and needed help working on our relationship. We had reached a stagnant point. Couples therapy is its own magical type of therapy and Dr. Panvini helps us have AHA moments since day 1. From inception, Loreli has been angel. She's the office manager that greets us with kindness and a beautiful smile and genuine "how are you". I feel blessed to have found this amazing practice and Dr. Panvini specifically.

So I've tried quite a few therapists and interventions and it wasn't until working with the…read morewonderful people at Dr. Kate Truitt & Associates that I really felt that emotional healing was possible and that I could start to see the light at the end of the tunnel following decades long depression. Havening techniques and other techniques have helped me (someone who defaults to over-intellectualizing) get out of my head and into my body which I've found is imperative for healing emotional trauma. With all that said I'm really here to share my experience with the Neurofeedback training done with Rebecca Turner. Having done so much healing and reprocessing through talk therapy, I still felt that my thought patterns were like a hose turned all the way up, whipping around, unable to catch, and control, soaking everyone around me. The initial brain mapping (which is done first to know what areas of the brain to target for training) reflected with tangible data what I was experiencing inside. Ms. Turner described it to me like "your two hemispheres are yelling at each other" which turned out to be one of the most validating things my brain has ever heard about itself. The neurofeedback training process itself is not as complicated and/or intimidating as the name sounds. If one is doing eyes open training, you essentially attach some small sensors to your head using a conductive goop and watch a tv show while the screen brightens and dims in response to the information collected by the sensors and neurofeedback program. For "eyes closed" training, you listen to lyric-less music while the music adjusts the volume to help train your brain. And it all works. I feel good about myself. Shame is now a passing emotion instead of a state of being. Rumination is down ten-fold as my hemispheres aren't "yelling at each other". My thoughts and feelings don't control me as much and/or send my on a downward spiral. If you are someone who feels your emotions are often become too much for you to handle that even standard therapy couldn't alone help, might I suggest neurofeedback?