Manager was really efficient and helpful at this store Great…read moreservice! She helped us out with coupons and was courteous and efficient.

I came to look for slippers for my mom, but ended up walking out with a pair of Tevas for myself…read more How did that happen? Well, when you have a $10 rewards card it is hard to let it go unused. Way to lure me in DSW! So I didn't find any slippers that would meet my senior mom's long list of requirements. Their slipper selection was pretty limited. I did see some sandals I liked, but none in my size in the color I liked. So I went to the clearance section; there are always lots of size 7s to peruse. I found a pair of Teva sandals. I'm not really into hippie- style shoes, but I tried them on anyways. They were so comfy! Of course I *had* to buy them because with clearance shoes you get that extra discount, you know. What started at $59.98 ended up at $31.99. Yay for my feet!

The staff was great. I waited til the last minute to try to find some 4th of July outfits and so I…read morewas combing through the whole store to try to find something red to go with the blue and white pants I found in Premie size. I was determined to find something and the associate must have noticed my determination and offered her assistance. She also did a quick assessment of the store and though she didnt find anything other than what I had, I do appreciate her attempt.

Rachel the sales associate/mwas absolutely horrid. She treated me as though I was stealing…read moresomething when I was trying to return an item my MIL bought for my son (without a receipt). She refused to look up her rewards number to verify the purchase (so first of all, I lost a percentage of my money) and secondly, she held me hostage to purchase another item that day and refused to give me a merchandise gift card. I was so shook up by how badly I was treated (almost like she "caught" me doing something wrong), I was in no mood to shop. In all honesty, I picked out a few random things my son didn't need. I will never shop at Carter's again (or at least the one on Hall Rd.). I did call corporate, but not sure they were willing to do anything? I tried to verify the policies. In order to get money without a receipt, even if it's a gift, she suggests to bring in the person who bought the gift for you.....I thought that would be pretty insulting. Update: okay.....I emailed 6/21 and awaiting reply. Updated: I heard back very quickly from the corporate office and it was great to be heard! I appreciated their response!

Did excellent work on my dancer boots boots were resoled and they shine and cleaned as well.read more

Emily helped me today and not only did I get new shoes, i got long awaited pain relief! She…read morelistened better than a doctor and helped relieve my heel pain more than I can say. As well my wife and I have matching house slippers too! I'm hope management knows how lucky they are to have her; or I'd be glad to hire her for my company ;) -Greg & Michele Diloné

My sister insisted I write a review about your store. She fell in love with your selection and you…read moreare now in her top three places to shop at. She attacked your sale selection, which I must say, was great! If I could fit in the clothes, I would wear them as well. I love the business meets prep sort of take. I also have to name drop an employee, Tallon (I apologize if I spelled his name wrong), he was very helpful and made sure that everything was going well. Keep up the great service, guys!

Thank You So Much…read more It's been awhile since I've upgraded my wardrobe but I really needed some suits and dress shoes. After checking a few places online I headed for Men's Wearhouse to "just take a look". I told a clerk what I wanted to see. He disappeared and returned with a lady named Nicole. She was very attentive, listened well and went to work. In no time she had me in two new suits in front of their tailor. I have trouble finding shoes because of swelling and diabetes, For three years I have worn and repaired the same dress shoes UNTIL Nicole solved my dilemma. She found a pair of dress slip-ons that have a lot of "give" when putting them on and are fully cushioned from toe to heel and around the ankles. They are so comfortable and flexible. In less than an hour I had painlessly dropped a grand. I'm very pleased and I recommend them.

I came in for a simple black suit. The coat was a three day wait. When I went back for the pants to…read morebe measured for hemming I asked about a formal white shirt. They didn't have any my size. The shirt they did have was not long enough for my arms. The people assured me that the store down the road had the shirt I needed. I then asked them if they sold suits and they stated they did. Bottom line is I should have taken the advice of the people at Men's Wearhouse and bought my suit someplace else. I guess for the money I spent, I should have received more than a bunch of apologies.

We had a great experience here shopping for shoes for my sons. I wish I would have gotten the name…read moreof the woman who helped us because she was fantastic. She was the manager around noon on 8/15/2023. Went above and beyond to find sizes and styles for my boys. We could tell she really cared about her job. Shoe shopping is super exciting for my boys but not for me lol, and after the rude salesman experience at Great Lakes, she was a breath of fresh air.

Lots of purses, but not the right size, abundance of zippers and cubbies and not ideal straps for…read morecross body. Found some with good straps, but the bag was too small. Still my favorite leather. Lasts for decades.

This store is out in Great Lakes Mall off of I75. Because 696 is closed, bring your patience for…read morethe roadtrip. Once at the mall, it was pretty crowded. I went straight to the store and I wanted to do an exchange. I was greeted by a friendly lady at the door. Their selection is vast, so stay focused on your budget. I found a bag I wanted to exchange for and made my was to the line. Checkout was friendly and the prices were wonderful. I'll definitely be back!