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Blue Ash, OH

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Foot & Ankle Specialists

5.0 (1 review)
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8 years ago

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Podiatry Associates of Cincinnati

Podiatry Associates of Cincinnati

1.0(2 reviews)
2.4 mi

I have gone here(Montgomery location)1 and a half times! The first time I went the receptionist…read more was very rude to me, like my questions were dumb and she didn't want to answer them. Very short and rude. The doctor wasn't bad, he was in a rush but I work with doctors and surgeons so I know. He helped my foot so the outcome is all that matters. So now to my half time! I made an appointment because my toenail ripped off while I was in hawaii. I received a text message stating it was on 2/5 @ 2PM. So my husband left work to watch our child in the waiting room. The same receptionist was so rude once again. She said she remember seeing my name but I was not on the schedule, then she said looks like you were scheduled yesterday. I have a text saying different, she never apologized and just stared, let's get you rescheduled. Ok I get mistakes happen but own up to it, say you're sorry, try to get me in as soon as possible .None of that happened... We left before my husband got into it with her and got an appointment in Kenwood annnnnd it was amazing!!! I have never had any issues with doctors or receptionists, I mean a foot doctor, the one I see every now and then!

My experience at the Montgomery office....why would a surgeon tell me after stating that if I wait…read moretoo long to do surgery that it could cause permanent damage to my foot, and then say "I can treat this as conservatively or aggressively as you'd like". THEN states that since it's October, she may not even be able to still get me on a surgery schedule! After unwrapping my broken foot from the partial cast the ER put on me the night before, she proceeds to put my bare foot into a walking boot with hard plastic around it!!! I asked her to put the cast and wrap back on, took the boot and left in pain and tears. I had surgery at Beacon Orthopedics 5 days later. After I was told it was OK to put pressure on the heel only in a walking boot, I stated I already had one from the podiatrist so I didn't need one. After a week of using said boot, my incision became infected from rubbing in this boot. Found out from Beacon..... that's not a boot for a broken foot, it's for an Achilles tendon injury! Caused me a 3 week setback in the healing process. Now I just got a $300 bill for that wrong boot. No way! This doc was clueless!

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SureStep Foot & Ankle Medical Center

SureStep Foot & Ankle Medical Center

2.9(14 reviews)
4.5 mi

Overall, my experience at this doctors office has been very satisfactory. I was recommended to this…read moreoffice by a friend and different family members. Since people talked so highly of this doctor, I decided to check him out. I had had some foot problems from running so often--nothing too crazy, but I had been putting off visiting the doctor because I was afraid he would have no idea what was wrong. In this case, I was pleasantly surprised. On my first visit, they took x-rays. I was able to view them with the doctor and his assistant instantly. They also did ultrasound of both of my feet. The doctor it was explaining what he saw in front of me, so I was informed. I was put in specific wraps and bandages. I was a little unsure if any of that would help but after several follow-up visits, I was shown the ultrasounds again, and I had improved immensely! I was recommended this doctor through a friend who had been everywhere in Cincinnati looking for help for his feet, and this doctor helped him, exactly as he did for me and my family! Overall, the doctor and his staff are very friendly and willing to help. I am always greeted with a smile--Believe me, going to the doctors office could be much worse! I would totally recommend this doctor and his practice! Make sure you check out Dr. Brarens and his staff.

The doctor was magnificen; however, the assistant at intake was significantly incompetent,…read moreresulting in unnecessarily long appointment time. Young blonde assistant entered prescription in error, causing issues with Rx delivery and did not know how to raise seat in the exam chair and could not identify that the patient had appintment on subsequent visit a ttimne of suabsequent until brought to patiens attention resulting in 2 appintments on same day at 3 and 4:15! she needd training or replacement and i don not have time to reiterate additional items as salty receptionlaack of coooperation with patient requests and avoidance of typical patient service regarding shoe removal repalcenent and equipment operationl

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SureStep Foot & Ankle Medical Center - What needs to be done to fix it

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SureStep Foot & Ankle Medical Center
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Foot & Ankle Specialists - podiatrists - Updated November 2026

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