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Food City

1.6 (14 reviews)
InexpensiveGrocery
Open • 6:00 am - 10:00 pm
Updated 1 month ago

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8 years ago

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1 year ago

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Helena R.

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2 years ago

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Helena R.

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2 years ago

VERY dirty. I saw some rotten food on the ground. The service was ok but they didn't smile or greet me.

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3 years ago

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3 years ago

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9 years ago

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7 years ago

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5 years ago

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8 years ago

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Fry's Food and Drug - This is the manager yet again standing around chit-chatting and partying with other assistant managers and the drink vendor

Fry's Food and Drug

1.6(36 reviews)
1.0 mi
•$$

I went to this Fry's on my lunch break today. I was fourth in line at the deli. After the lady…read morehelped the three people in front of me, I got up to the front and she decided to ignore me and talk to her trainee for a few minutes. Yes, she was training, but why did she stop serving when I got to the front? There was no one behind me, so that was a bit offensive. Like I, specifically, was unpleasant to serve. I ordered my chicken and went to pay. I had two pre-packaged salads in my hand but she said I couldn't pay for those there. Funny how not too long ago, a gentleman at the deli helped me and told me he could ring up additional items as long as it had a scannable barcode. Ok, fine. I'd like to just take it all and pay for it at the regular checkout. WRONG! I have to pay for my chicken at the deli. It forces me to make two transactions. It forces me to waste more of my lunch break. Oh well, I got back to the office with 5 mins to spare, so its a good thing the chicken was small enough to inhale without chewing.

This store is primarily mismanaged. Because they cut the staff in many places such as Starbucks…read more(Which is what drew me to this store in the first place) I have cut my visists drastically. I hear through conversations management in public spaces that they are loosing business yet they make people not want to come there by cutting working people. Meantime you can at most times find management 3-7 of them just lounging about drinking coffee and carrying on rather than working. If cutting money is such a thingie why not cut those who are doing nothing such as the number of assistant managers instead of actual working staff? I can only assume as I heard once long ago a manager with short hair tell one of the Baristas in the front on my way out to make it look good on paper that the board does not know the sneaky stuffs their managers are doing. What I do see is management not working nor are they really dressed to work. THey are always casually at best making it look as if they are doing work by doing the work casually of the workers. There use to be a management team with a red haired gentleman named David... if I recall correctly his ass manager was David Hernandez and they were not affraid to work. But as for now I see 3-7 teams of women in black all dressed up just laughing and laying all the time with a short dark haired man now, was with another dark haired lady all of which radiate that they are above the workers while they cut workers necessary to do the job. Often now the evening shift is down to 1 person doing the work of min 2 people and some of those managers have had the audacity to go in there and bark at the only person on hand. I understand they are under a union so why is the union not aware of this? As for the prices they cannot compete with Walmart or Winco, the only thing they had going for them was the staff could take care of customers and now they don't even have enough to do that anymore. I think someone in their corporate needs to be made aware and send someone neutral in to review these people... primarily the ones in control. If they want to cut costs start with management.

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Fry's Food and Drug - This is the manager and the numerous assistant managers doing absolutely nothing but chatting on a different day. I can go in there practica

This is the manager and the numerous assistant managers doing absolutely nothing but chatting on a different day. I can go in there practica

Fry's Food and Drug - Customer service area, Money service area

Customer service area, Money service area

Fry's Food and Drug

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Safeway Food & Drug - Oven area

Safeway Food & Drug

2.9(19 reviews)
3.0 mi
•$$

Customer service was inconsistent. I was looking for Lucerne Half and Half. Aaron did a great job…read moretaking three trips to find my product. He found out that the in-store Starbucks had absconded all the 32 oz. Half and Half. He scored one for me. Aaron gets 5 stars. There was a cashier in training that did a poor job with my check-out. She had to be reminded of my coupons. It is Monopoly season and she was not careful counting out the tickets and shorted me 6 tickets. When I brought it to her attention, she was too busy to apologize and just brushed me off. Safeway would receive a higher review from me, but the outstanding service that I received from one was canceled by the poor service from another. Still, it is my neighborhood grocery store, and I will keep supporting it.

I love Safeway. There's not much to choose from in the way of decent, clean, stocked grocery stores…read morein this part of Phoenix if you ask me. Although I prefer Safeway to pretty much any other grocery chain, I will hit up any store that's nearest to me, because I'm not really that picky. A few months ago, I was looking for Lady Fingers (the light, soft ones) to make tiramisu. Tried 2 different stores that were closer to me, with no luck. Ended up at this Safeway, and they HAD them! It's farther from my house than 2 other grocery stores, but this triumph was noted. A month ago, I was looking for canned pumpkin to make muffins. I realize it's not Thanksgiving yet, but if stores stock crazy pie filling like apricot year-round, how hard is it to keep some pumpkin on hand? Apparently, quite difficult, as I went to 3 retailers and could not find ANY pumpkin. I even bought a can of cooked sweet potato, as I had resigned myself to tweaking the recipe with whatever the hell I could find. On a whim, went to Safeway because I remembered the lady fingers thing, and what do you know!? Pumpkin: they had it. I was in a hurry and irritated and in my 4th store of the day, and it started raining, so the first can I saw was organic, and like $4. I didn't look further for any other cans; I grabbed it and went on my way. **in the checkout lane, I remember ranting to my cashier about my pumpkin hunt, and how excited I was that they had it. This will be referenced later. Two weeks ago, I needed groceries, and decided to go straight to Safeway, as I have had incredible luck there of late. I'm already a fan of that place, but it got better. I had the same cashier from the pumpkin fiasco night, and he remembered me! I was impressed. And that is how I came to love this Safeway.

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Safeway Food & Drug - Pure & wholesome

Pure & wholesome

Safeway Food & Drug - What I ordered

What I ordered

Safeway Food & Drug - Meat & seafood experts area

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Meat & seafood experts area

Food City - grocery - Updated October 2026

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