This is the worst dental office I've been to in the past 20+ years!!!
Let me start with the office manager, Adrienne. She is very dishonest and deceitful. I called them twice before coming to their office. First time I told her that I have X-Ray done in another dental office in less than 3 months and she said I can bring them in. Second time I told her that I just got an email with X-ray pics from my previous dentist and can forward them to her, she said they don't accept X-ray pics until I come to register with her office. I told her that I was looking for a dental office nearby and wanted to have my teeth cleaned so I can check out their service and equipment. I then asked her explicitly if X-ray machine in her office is digital one with less radiation to patient, she said yes. When I came in a week after, even before Dr Chan looked at my teeth, Adrienne started taking 18 X-ray pictures of my mouth using a very dated equipment. I was questioning her why she took so many X-rays, she lied to me saying that they must do X-ray even before Dentist look at my teeth, which is just opposite of a normal procedure recommended by most dental professionals.
By that time I was unhappy, but still wanted to have my teeth cleaned so I can check out their service. When Dr Chan, Cecilia Fong's husband, started cleaning my teeth, he did not wear a mask, they do not even have adequate tools like water flosser and ultrasonic scalers (even hand scalers). After the cleaning (15-min of hand scratching) was done I was told to go to a rest room at the end of hallway to cleansing my mouth. They then jumped to count how many of my teeth need to have fillings or crowns. They see $$$ through my teeth and do whatever it takes to deceive patients. Disgusting blood-sucking crooks!!! read more