I been buying my camera gear from Foto Dinkel for several years (more than ten yrs), and for…read moreseveral good reasons: top notch advice, great range of competencies, masters and specialists in equipment and photography, price competitiveness, product ranges and availability, staff friendliness, customer select staff contact, and after purchase service when needed to clarify any camera functions. I consistently had friendly and satisfying experiences. Once you walk into the shop and start talking to any staff member, you immediately have that feel good experience. Yes, their staff is that good. They never ever pressure anyone (I've noticed many times) to purchase the product they may have spent over 30 mins explaining. Go there and try prove me wrong - bet jo..

Excellent service, and a great collection of reasonably-priced film stock! A must visit for film…read morephotographers. Especially if you're looking for developing tools. Highly recommended.

Even that I did not buy a thing, but the store clerk knows what he's talking about. I wanted to buy…read morea backpack for my equipment and I've asked for something that can withstand rain and can sit in the snow for a couple of minutes without damaging the equipment. He showed me a backpack which is a lil bit over my price range so I asked him if there is a backpack that is almost as good as the one he showed me but lower in price. Her gave me the only answer you wanna hear. "Yea you can buy a cheaper backpack but I cannot guarantee your equipment is safe." The backpack he showed me he is certain it will provide me a good service. Even that I left without buying something, I definitely will be back when I need something. Thanks for good service.

From the owner: Calumet ist der führende Fachhändler für digitale und analoge Photo- und Videotechnik, mit sechs…read moreStandorten in Deutschland und über 30 Filialen weltweit. Calumet ist der beste Anlaufpunkt für alle, die Wert auf hervorragende Bilder legen. Egal ob beruflich oder privat. Denn bei Calumet bekommt man die richtigen Produkte in einer riesigen Auswahl, die perfekte Beratung und einen individuellen Service, sodass Einkaufen auch richtig Spaß machen kann. Kundenorientierter Handel und Dienstleistung gehen bei Calumet Hand in Hand. Und das macht Calumet zum "heaven of photography". Das Sortiment lässt keine Wünsche offen: Kameras und Objektive, Lichtanlagen, Drucker, Stative, Bildschirme, jede Menge Zubehör und vieles mehr. Das große Angebot lädt zum Anfassen und Ausprobieren ein. Angebote wie das Verleihprogramm, Workshops und Seminare, Sensorreinigung und vieles mehr machen Calumet zu einem einzigartigen Photohändler, bei dem alle Bereiche der Photographie aus einer Hand bedient werden.

Great vintage camera selection of famous brands like Nikon, Leica, Canon, Contax, Hasselblad, and…read moremuch more. Very knowledgeable staff. Good service. Highly recommended.

From the owner: FOTO PRESTO camera shop munich Handelt mit hochwertigen…read moreKameras. An und Verkauf Neu und alt Leica.Zeiss.Rollei.Hasselblad. Canon.Nikon.Sonny.Minolta.Olympus.

Last october my sister came to my wedding and during that time she went to this photography shop to…read morebuy a new lens to her camera. Since she is not living in Germany, she asked a receipt with tax return, person who prepared the document made a mistake and put just copy of the receipt into the form. When we went to airport and ask for return, they said they cannot make it because receipt is a copy not original!!! When my sister went back to home, she called the tax return company about the situation and the company said if she can get the original receipt they can send money (88 €, not so less!). I went there on Saturday for asking the original and they said it is not possible right now because it is Saturday. I said ok and asked if it is ok when my husband will pick it up. After getting yes as an answer, I gave them his name and number of the receipt to make sure that they had everything. And today my husband was there and he could not get it because responsible person is not there right now but they can send it via mail. German shops are not known with their high quality services but this is really unacceptable for me. The mistake is belonging to them but I am the one who has to deal with! There were at least 4 full working days and somehow that "responsible person" did not have any time to print out or check for the original receipt! Lets see how long will it take until they will send it!!! But from now on I will not recommend or let any friends or relatives to have a business in there. Update: After 3 years later, the shop had a nerve to make a complain about my review and say "The customer received the original receipt from us. The review contains wrong facts." I would like to ask when did the customer get the receipt? And from who? I can tell you; after nagging and coming to your shop couple of times, I was able to get the original. And then I had to send via post to real customer, who was my sister by the way. She is living another country and as one can guess, she did not have the opportunity to contact with the shop and get the receipts. Although I was living in Germany, it was not that fast! 3 years past and I am still behind my review and such a behavior showing that I should not feel sorry about my review, not a bit.

Haben heute eine kaputte Pentax dort hin gebracht und uns bzgl einer reparatur beraten lassen. da…read morediese teuer geworden wäre, haben wir uns anschließend nach einem anderen modell erkundigt. zufällig fiel dem verkäufer ein, dass er noch ein ausstellungsmodell des nachfolgers unserer kamera da hatte und das zu unserer überraschung zu einem tollen preis. Damit hatten wir nicht gerechnet und das stück gleich gekauft. Die beratung war sehr gut und er hat sich für uns viel zeit genommen.

Sauter is a photographers dream. It really is an institution. You won't find better consulting and…read moreexpertise anywhere else. The people who work here KNOW their stuff. You can mention any camera, any brand, any lens, any camera equipment and you will find someone who knows when that lens was first released, who built it, when there was a fallout in the lens company and the co-founders went their own way, both of the founders mothers name and so forth. Leica, Hasseblad, Pentax, medium format, film cameras, anything you can name, they have it and if anything is released they're the first to have it. But wait, there is more, as you can rent certain cameras or lenses before buying them, which gives you an incredible amount of freedom to find just the right equipment for you. Or you can buying second hand cameras, lenses, adapters, while the selection isn't comparable to ebay, it sure beats ebay as you can actually test the stuff you are about to buy and can make sure they still work properly. The only downside is that everything is ticket price. And they don't do price matching to the extent that Saturn/Medimarkt&co. do to compete with the mighty Amazon. So it's the perfect place to do your research, test out the equipment and if you want to support this institution from bankruptcy, buy. But for those of us who lack the funds, we shall have to wait the day until we have the funds and resort to buying from the interwebs till then. Because Sauter is really a place that ought to be supported, it's the camera equivalent of a great old book store who struggles due to Amazon.

The whole experience was not pleasant. I had gone to Sauter in 2007 for my German visa pictures and…read moreremembered them being very friendly and helpful (even though I didn't speak German). So naturally I thought to go there again for more Visa photos. Unfortunately, despite speaking German this time, they were incredible rude and overpriced!!! The only reason I gave them 2 stars is because (1) the photos were useable and (2) It was relatively quick. Negatives: (1) Rude and unfriendly employers (2) overpriced: less than 5 minutes of work cost 23€ for 6 visa photos. They charge a premium for the visa photos compared to normal passport photos and I really feel its taking advantage a bit since its not as easy to do those yourself in the machines on every corner. Next time I will try another place.

The owner is very kind and friendly. If you have any analog camera that needs service/repair, he…read moremust be the one that you'd never doubt. The shop is small but it's more a treasure hunt if you know which brand or which product that you're looking for. Accessories such as camera bags, straps and used lens (not guarantee working perfectly) could be found and sold at a bargain. English speaking, no problem!