They are CLOSED. It was awesome when they were open though!…read more They were friendly and knowledgeable! .

The employees are SUPER helpful and patient. I asked a ton of dumb questions and they were awesome…read more ETA- I went back today, and they have not changed a bit. The staff are amazing. They are so friendly and helpful. I always feel like I'm welcome and wanted here. I love this business. The owners should be proud. Nothing but good things to say. (Additionally- the employees were wearing masks, social distancing, and the store was extremely clean- GREAT job!)

Great clean store with a great staff. They also have dogs in there. That are really super nice…read more These guys are awesome. Please support this business.

New to the area. This is my girlfriend and my "GO TO" store now. Always have our seltzers that…read moreother shops can't stock consistently. Pricing is fair and always have deals. (Buy 3, Get 1 Free). The guys here are great, knowledgeable and the doggos are so well trained.

Buyer beware! This shop sells VERY expired Vapes (ELFBAR brand) without making it clear to the…read morecustomer they are expired. On Jan 9, I purchased 4 ELFBAR vapes and discovered later they were 18 months and 28 months EXPIRED. I called the shop, spoke to a female who identified herself as the Manager, and I requested a refund. I also pointed out that in the State of MN "Vape shops are NOT allowed to sell expired vapes". She refused to issue me a refund, and then went on to say they WERE allowed to sell expired vapes as long as they tell the customer they're expired, and the customer agrees to purchase an expired product. I told her they certainly did NOT advise me these were expired, nor were they displayed with any signage within the display case indicating these were OLD and expired. This is clearly a case where the business knows they're engaged in deceptive practices and even when challenged, they're unwilling to do the right thing or even back down from defending their deception. Buyer beware.

TLDR: Would've been a loyal and repeat customer if this had worked out…read more When they say their return policy is 24 hours, that also means EXCHANGES. Bought a new device here a few days ago, COMPLETELY stopped working two days later. Went back to try to exchange it. Nada. Offered 30% off another product - gouging for money. They need to be way more transparent about returns + EXCHANGES. If you shop here, you run the risk of throwing money down the toilet. I will never go here again. Not trustworthy. LONG READ: I have been an avid ecig smoker/vaper for over 5 years. My boyfriend went in here about five days ago and surprised me with a new piece from this store. He was warned that there is a 24 hour return policy - as I completely understand how returns cause loss at these establishments. It worked great for the first day. We had to leave town the next day for the holidays. It stopped working. Completely. The thing was completely dead. Even though it was fully charged. Never dropped it or dunked it in water or anything. Now. I am not saying that the defective item was the fault of this establishment. My boyfriend finally had the chance to go over there and ask about EXCHANGES which they failed to tell him when they warned him about the 24 hour return policy. I have worked in retail for many many years and the return policy is always different than an exchange policy. I wanted the same exact vape device in the same exact color or another color or even a different vape device of the same or similar price. The best they could do was offer 30% off of any other device. I am severely and wildly disappointed. I don't care if they are "knowledgeable" or "friendly", they're salespeople. They will tell you that any vape they have in that store is great. That's their job. The other part of their job SHOULD be adequate redemption for a faulty product. And I will say again, I fully respect the 24 hour RETURN policy and the communication of that. But I fully resent what was not said about exchanges or even store credit. My boyfriend lives in WBL and has been bugging me about coming here for weeks because he heard it's like the best place ever. Never ever will I go to this establishment ever, ever, ever. AND I do not recommend anyone else go here either unless you want to be scammed and buy things that have absolutely zero warranty from a place that will take absolutely zero responsibility for defective items that they sell.

Flew into town for the weekend, my mod broke the next morning, so I looked up places to purchase a…read morereplacement. Stumbled upon this place and was blown away by the customer service Cody provided. He assisted me and provided great advice/guidance as to what I was looking for in a replacement. Because of Cody, I will definitely be back! 10/10

Not a fan. I only stop at this store if it is 100% necessary, plenty of other places with better…read moreprices and organic hometown style salesmanship. Other then their high prices on batteries and wicks, the main reason I CANNOT stand this place is because they are cheap with filling their juices!!! Every. Single. Time. the 15 ml bottle is filled 3/4 full. It's annoying. Makes you wonder what else the cut corners on.

Went in the other day at 8:30 pm with my buddy for some rolling papers (Raw Cones) and some butane…read morefor my lighters. I purchased one can of whip-it! (Copyright of United Brands) premium butane that I've always preferred at sound $10 with a good deal of buy 1, get 1 free. After looking at my debit card statement, I noticed I was billed twice at around $20 each time. The only thing I bought was 2 cans of butane for the price of 1 (printed right on the can) at $10.99 and 2 tiny little boxes of Mike & Ike. So I was not only double-billed, but also paid for both cans of butane. Also the guy, who never smiled and seemed bothered to have to wait on a customer, told us the MN State Lotto scratch-offs tickets were closed for the night (at 8:30 pm?). We went to Holiday on Silver Lake Road immediately after we left the smoke shop to try again redeeming our lotto winners and buy some more and didn't have any problems. Clearly, the smoke shop dude couldn't be bothered and just blew us off and then proceeded to rip me off for standard butane. Unbelievable. Columbia Smoke Shop sucks. Never again. And I spend tons of cash at smoke shops, but not here. I'll tell my 50+ fellow veterans living in my building to avoid this shop at all costs. Who's fault is that? The guy at the counter who made us feel like foreigners in our native country and ripped me off. Great Job!

New Smoke Shop and Vape Shop. Lots of Hookahs, and Yes they do have Menthol. This shop is small but…read morethey manage to have it all.

Great place if you want a good price and helpful service. They just opened a customizable juice…read morebar. The staff listens to you and gives poignant suggestions. My only criticism is that they frequently run out of the wicks we need. Best tasting juice I've found.

Great shop lots of selection fantastic customer service. Always very helpful. They have mods,…read morebatteries, tobacco choices, vape choices, juice, salt juice, coils, beverages, CBD, glass pieces, all sorts of everything. Some of the friendliest staff I've had the pleasure of dealing with as well.

This store has a melange of everything you're looking for in a Vape store, and then some. Beautiful…read morelay-out, clean, organized, well-stocked, and diverse with products that threaten my checking account Though, there are no complaints from me ! Employees are friendly, knowledgeable, and professional. Selection of product is diverse & up-to-date with new products on the market; Highly recommended to check this place out !

After several years of singing your praises, sending people to your establishment, spending more…read moremoney than I should and continuing to drive across the border to your store out of loyalty to the once amazing service I Just left the Hudson location for the last time. I inquired about Blue (the carrot loving dog with adrenal issues) Me:hey where's Blue? I haven't seen him in awhile Store clerk: (flat expression) he's dead Me: (in shock) he's dead? Clerk: yep he's dead Me: I thought maybe you would say it nicer Clerk: well what? He's dead I gave him the chance to correct and realize how cold he sounded and he didn't just double down he tripled down and followed it up with Clerk: yeah and it was a real rough end to he suffered I just stared at him in disbelief as he smirked at me. I left! As I left I explained how incredibly cold and rude he sounded and his last words were I mean he was like family I said "then act like it!" This is th face of your company today. I'm not sure I'd be too proud of that if I were you. Actually I just found out Michael, who I thought was as a clerk is actually the Manager. So that takes care of everything actually seeing any improvement. I hate that I don't have a good place to refer people anymore! Also if Andrew sees this. Thank you for sharing your Blue with all of us! He is missed.

Great service and had what I needed for a good price. I would suggest this store for your vape…read moreneeds.