I was in need of sunglasses as I had had cataract surgery and my vision was now 20/20. I went to focal point and the owner of the business,Mike S , appeared very happy to do business. I was told that I'd have my eye glasses in two weeks , alas that was not true. I called after 10 days as sometimes they come in early but the attitude I encountered was more of a don't call me I'll call you. i called after 2weejs and was told there was a problem with spacers needed for my glasses. mike said he calked snd the people told him they were having issues so I agreed to wait. At no time did Mike call me with a progress call about my sunglasses. I finally got fed up as it was 4 1/2 weeks no glasses no calls I cancelled the order and have wondered if he submitted an order. I cant recommend this business as the poor level of customer service just isn't there. the guy didn't care read more