Actually 0/5 stars. They stop seeing you sometimes OVER TWO HOURS before close, receptionists have…read morean attitude and will whisper to each other about the patients in the same room. Doctors are NOT professional, they will come over to the desk and stand there chatting and laughing while students who need medical care wait around for HOURS just to see a doctor for a referral. They are also incredibly judgmental and can be very rude once you're actually in the room. I waited almost two hours to see a doctor for FIVE MINUTES for a referral. Avoid this clinic at all costs, they are grossly incompetent, unprofessional and will waste your time. If there are tens of thousands of UBC students, and this clinic also supposedly serves the local community, how is it STILL so bad?! There are so many 1 star reviews for this clinic, we must demand better health care. This place is sad and pathetic.

Made an account just to write this - that's how bad this place is…read more Terrible, god awful receptionist. I took my parents to see the doctor a few weeks ago, and she was so racist towards them just because they couldn't speak English very well. She literally told my parents to go "learn English" before coming back. If a clinic is willing to hire someone like this to front their business, I think that speaks volume to their standards. Doctors themselves are extremely hit and miss. I've had some of my worse experiences ever here. Was once told I can only get diagnosed for 1 symptom. 1 Symptom. Like what. Last year I had a cold (don't worry, it was pre-Covid), so I had a really bad cough. Was trying to get prescription cough medication and an inhaler for my asthma. This old lady literally told me I had to come back another for my "asthma problem" because it's a separate issue. Seriously, what the heck. Well, I'm never coming back.

Super kind staff; nice, modern facilities; really nice reception staff as well!…read more They were recommended to me by a dentist-phobe and I have been quite happy with my experience there.

Had a horrible experience here. They told me how much my insurer would charge for a cleaning, and…read morethen said the difference I owed was $50. After the appointment, they called me saying I owed them an additional $30 and threatened to send me to collections. Do not trust the sticker price they tell you for their services.

I presented to the dentist, Dr. Leila, with a severe infection under a back molar, which needed to…read morebe extracted. She scheduled that extraction TEN days later. The next day I called in severe pain and a worsening infection begging to be referred out to another dentist to perform the procedure. The clinic didn't even return my call. I went to a dental emergency clinic the next morning, who took one look at the x-ray, calling it an extreme emergency, immediately extracted the tooth. This infection could have killed me had I waited the 10 days for Dr. Liela. BEWARE.

I went to the practice because I live nearby and was very pleasantly surprised at how nice everyone…read morewas. The dentist was thorough and kind. It felt like a very trustworthy group of people

Dr. Seebaran is an excellent dentist. He explains things very clearly and does his best to save his…read morepatients money. I have had a significant amount of work done to my teeth, much of which I pushed to have done as Dr. Seebaran is very cautious and conservative. I highly recommend him.

Our family of 6 has been seeing Andrew and his team for many years: from kids through teens to…read moreyoung adults... and us as parents. We've had many routine and some not-so-routine procedures - all expertly handled. Andrew is a skilled dentist, has good chair-side manner and the office always gives great customer service. It is clear that Andrew genuinely cares for his patients and his staff. 5 stars to all the team!

Dr. Yeung took my partner around the corner to the clinic space and I heard him open with "it looks…read morelike you've really slimmed down"; after she stated how inappropriate that comment was, he responded "oh was it that bad?". At that point she and I left and cancelled our current appointments. We have received no follow up or apology from the clinic at this time. I am incredibly disappointed and angry that in 2024 a care provider would say something so obviously inappropriate to a client he has met once previously. I would hope he will learn to better understand boundaries and proper behavior going forward.

Very professional, honest and ethical. One hundred percent recommend this dental clinic.read more

I can't say enough about the exceptional care I received from Dr. Winter. The first time I met him…read morewas several years ago during what was truly the worst dental pain of my life. I had an agonizing root canal situation--the kind that even hospital morphine couldn't touch. I was in absolute misery. On that particular Saturday, Dr. Winter offered to meet me at his office that very evening or even on the Sunday, just to help me get out of that excruciating pain. What's even more remarkable is that he was even ready to arrange for his staff to come in as well, making sure he and his team could take care of me outside of normal hours. It's incredibly rare to find a dentist willing to go so far above and beyond, especially outside regular hours, and to bring in extra help just to ensure a patient is okay. Dr. Winter not only resolved the issue, but did so with a level of kindness and compassion that is truly extraordinary. If you need a dentist who genuinely cares and will go the extra mile, Dr. Winter is the one.

Despite my initial positive experience with Dr. Winter, it gives me no pleasure to write about the…read morereal problems I experienced with his work. Lower Right: Dr. Winter did not inform me that the bridge made by the lab was too long and didn't fit. Instead of returning it back to the lab, he proceeded with its installation by adjusting one of the existing teeth and slicing the side of another one without asking for my permission or even informing me. When the job was done, the bridge was sitting lower than the original teeth used to be, creating quite a visible gap with my upper teeth, and leaving me with pain, which I never had on this side before, and which he was not able to address despite many adjustments he made. The only response from him was: "Just avoid eating on this side." Common sense tells us that one doesn't go to a dentist to do a major work in order to acquire permanent pain. I would never recommend him as a dentist.