I had a 10 year term life insurance policy with Transamerica. For 9 years I paid an annual premium…read moreprior to the due date. I submitted my final payment by check on April 14, 2026 using Transamerica payment forms. The actual premium due was May 12, 2026. Upon returning from a trip in mid-June 2026, I reviewed my bank statement and discovered my April 14, 2026 check had not been cashed. I immediately contacted Transamerica Corporate in Iowa. I was informed the check had not been processed. Four days earlier to my trip return in June, 2026 I was informed my policy had been terminated. I was instructed to reapply by the Transamerica help desk. I never received any notice by Transamerica that my check was not received (no email, text, nor written statement) until early in July. It is my suspicion that Transamerica purposefully did not acknowledge or cash my final payment to avoid paying out the term policy if I died before May 2027. I want reinstatement ASAP.

Buyer beware! 15…read moreyears ago we signed up with Transamerica life Insurance Company for a 15 year policy. Everything went smoothly and the policy was pretty inexpensive per month. Two months ago, in April, the Company sent a policy increase letter to my old address, Thankfully on May 12 I received it at my current address. I called immediately because the new policy was jumping up from $60-$422. We weren't going to pay that much a month as the economy is so poor and my husband and myself are preparing for retirement. I spoke with the associate and he explained that the policy was up and it was about to increase. I told him to please cancel the policy. He ,then, provided me with an email where I could send the surrender letter. I sent all the surrender pages signed back to that specific email within an hour from the time we spoke. About three weeks later, I receive a letter requesting for me to please pay $1256.46. I called again and to find out why the payments were not stopped and the cancellation did not go through? The associate then told me that they did not receive my surrender page that I had emailed to them. Thankfully, I had received an automatic response saying that they had received the information. She, then, proceeded to give me a completely different email address to send the surrender page to them. Go figure! Thank God I had those payments stopped with my bank or right now I would potentially be out of $500 or more. This is bad business!

Unfortunately, I had a merge sign hit me while on 380 Northbound. I just wanted to let you know how…read morekind and helpful the young lady at the front desk was. She did an excellent job assisting me and providing top notch services. She made a tough situation a lot easier. Please know that she is an excellent representation of your office and agency. I greatly appreciated the wonderful service. Thank you!

From the owner: My mission is to have a premier office environment providing Auto Insurance, Home Insurance,…read moreRenters Insurance, Life Insurance, and Health Insurance throughout the Cedar Rapids, IA area including Hiawatha & Robins, IA. Our number one goal is to put the customer first and provide them with the knowledge and products to have a secure future for their family or business. My vision is to be a leader in my community, and the first choice when acquiring insurance and financial services products License #: IA-1002217939

I highly recommend the American Family Insurance Bryan Watkins Agency. Bryan is extremely…read moreeasy-going and great to work with in the event you have to file a claim. The rates offered at this agency in particular are quite reasonable and the service is exemplary.

From the owner: Life's Better When You're Protected Under Our Roof…read more As your local American Family Insurance agent, I'm dedicated to helping you protect your dreams. My team and I are residents of your community, so we understand the importance of building strong partnerships with our friends and neighbors. Our unique background, training and experience allows us to provide personalized coverage for everything that matters most, including:- Auto- Home - Life - Rentals - Contractors - Home and Condo Association- Business Owners Package - And more Services

I've used them for app 30 years really good company they've always been very professional and…read morehelpful.

What a rip off. Got life insurance with them. They give you so much paperwork and guarantee you'll…read moremake money with the mutual funds and diversifying. Lost thousands to hidden fees. Absolutely all my retirement. I asked so many times what the exact fees were and they always responded with something else. Not to worry, you'll make money. My best friend lost many thousands too. Do not trust them.