Easy to navigate. If you get lost, the employees are very friendly and helpful…read more As we navigated to the lounges, we also saw several play areas for the little kids to exert some energy after a long flight.

arrived on Singapore airlines from NY JFK to connect with a flight thru terminal two…read more we had an hour & half time. had to go thru passport control , agent was not pleasant. after a long walk had to go thru security check ( for medical condition I have to have water with me at all times). last year trip at this airport they the security agent insisted i throw away a sealed water bottle unless I have a Dr note. well on this trip I brought a dr note & told agent about it, he took his time reading it took the bottle to a test machine & it passed then he gave it to two young police officers with the note, again took their time reading it & then they ask why don't I buy water!! I told them i am not going to pay 6.5 euro for it & your airport doesn't have any water stations.. I informed them that last year the officers told me that I am allowed to bring it with a Dr note. they asked for my passport to confirm that I was here last year.. this whole BS went on for almost half an hour .. finally they agreed for me to take it. we continue head to our departure gate. I stopped to use the toilet. guess what!!c no soap no hot water & no paper towels , the electric dryer barley working. stopped at a lufthansa service desk & informed them about it his answer was it's not his problem.. I will definitely avoid flying into this third world class airport.

This is an item that should be on everyone's bucket list! I personally am not aware of a completely…read morededicated first class terminal anywhere else in the world besides this. The entire experience embodies the epitome of German luxury, efficiency, and accuracy. When my taxi pulled into the private driveway, I was immediately greeted by a staff member (who had "PhD" on her nametag!) who walked me inside and through security. Let me tell you, the security process was the smoothest I'd ever gone through! Then it was a quick ride up an elevator into the sprawling main lounge area. From left to right, there was a spacious business center, lounging area, full bar, restaurant, cigar/smoker's lounge, sleeping rooms, bath suites, and restrooms. I understand the bar has one of the greatest whiskey collections on the planet, though I went for a nice Cuba Libre to go with my stogies after breakfast. Breakfast was a combination of buffet and kitchen-prepared meals. I ordered an Eggs Benedict and helped myself to the nice selection of buffet items. Delish on all counts! When it was time to go, I found my guide who then took me downstairs to the immigration desk and a VERY nice Porsche SUV where the driver took me through the labyrinth of roads under the airport terminal and to my flight. He even escorted me right to the plane's door! I will never forget this experience, and I sure hope to be able to do it again.

Lufthansa hat in der Business (und vor allem in der Holzklasse) ziemlich nachgelassen. Zum Glück…read moreist das Angebot und der Service in der First immer noch top. Das Highlight jedes LH First trips ist natürlich das First Class Terminal in Frankfurt. Hier ist die Welt noch in Ordnung. Abgeschottet vom normalen Flughafenterminal wird man hier nach wie vor vom Flieger abgeholt und hingebracht. Die Sicherheitskontrolle ist freundlich, hilfreich und es gibt keine Schlange. Der Concierge kümmert sich um Passkontrolle und Einreisepapiere. In der Lounge gibt es mehrere Zonen in denen immer reichlich Platz ist, Liegestühle, Sessel mit Fußstuhl, Sitzecken, Fernsehsessel und die Zigarrenlounge. Die Bar ist sehr gut mit bestem Scotch bestückt, kann fast alle Cocktails machen und hat eine Espresso Machine. Das Restaurant hat immer gute Gerichte auf der Karte mit Saisonangeboten, ein gutes Buffet und sehr guten Service. Es gibt zwei Schlafzimmer mit ordentlichem Bett und der Badbereich hat gute Duschen. Natürlich darf man die Quietsche Enten nicht vergessen. Es gibt ständig neue Enten und sie werden heiß gesammelt.

It is an airport BUT not what I thought…read more I am beyond excited that I did NOT get here much earlier than I needed to!! I am in Terminal B and besides the vending machine there is nothing to eat. So thankful we had a big meal in Frankfurt before the bus ride over. The Duty Free drinks are the same price as the vending machine with the exception of a savings of .50 for a bottle of water. There are no water fountains to fill your drinks. Security was quick. They do make you take everything out of your cosmetic bags and put in a baggie they provided. Since the waiting area is just a large warehouse type room it is loud with everyone chatting and phones being played without headphones. The overhead lights are harsh so no napping. The airport is a distance from Frankfurt so be prepared. The Flibco bus is your best option but it is about 2 hours. The ladies room was clean and the toilets are free. All airport staff that I encountered were friendly. The plastic seats are comfortable to sit in (luckily since I just learned we have a 45 minute delay).

This so-called "airport," which resembles more a marketplace in a poor country, unfortunately…read moreemploys staff who seem to forget why they are there. They fail to realize that without passengers, they wouldn't have a job -- and given the airport's location in the middle of nowhere, job opportunities aren't exactly abundant. The most aggressive, rude, and arrogant staff are at the check-in counters, with only a few exceptions of people who haven't forgotten how to be decent human beings. Some of the newly hired young women behave as if they bought the airport last week -- they speak disrespectfully to passengers and show zero understanding or flexibility when any minor issue arises. Security staff move so slowly you can't tell whether they're even awake. I recently witnessed a situation where the boarding agents were laughing and chatting with operations staff while the plane hadn't even landed yet -- and they still refused boarding to a passenger who was just one minute late after the gate closed. Ironically, the delay was caused by the same slow-moving security team. Very few security lines are open, even though passengers are forced to arrive three hours early. Everything is closed, and the queues are endless. Avoid this airport at any cost. I wouldn't recommend it to anyone -- unless it's absolutely your last and only option.