Great service from a young man who was very helpful and knew his business. Thankful to find this…read moreestablished business.

David did an excellent job on my Schwinn E-bike. It's a long trip for us to go to Longview, but…read moreworth it to get the quality service they provide! Thank you!

The staff here is very knowledgeable and has a good sense of its customers. They focus on Trek…read morebikes and know how to work on many other bikes.

Great location and friendly customer service. Helped me choose the right bike for me and helped…read moreinstall the drink holder. Definitely recommend that place for anybody that wants a new bike and bike accessories.

Their selection is good. Pricing is competitive. Location is right where you need it to be…read more So why the one star? Because Yelp doesn't offer a zero star option. Customer service is non-existent. I'm not talking bad or lacking, I'm talking completely non-existent. I've been there four times. The next time I'm met by someone or even see someone willing to help me, it will be the first time. The only customer service interaction is one person at the checkout counter handling more customers than he/she can handle. But they always ask if I'm willing to donate to their charity of choice. So there's that!

Needed to return a golf glove curbside - after 10 questions I merely said "can you not come outside…read more" half-jokingly actually ....well , miss rude girl caught quite the attitude. I was going to let it go , but 2 hours later I'm still aggravated. She threw the glove on my seat "here you go" I'm still mad at myself for letting it go ....will never go back

Took my motorcycle up there to get 2 oil leaks fixed which ended up costing me $1400 and for some…read morereason it took almost over 3 months to get my bike back! Multiple times they would call and leave a voicemail saying to contact them and everytime i called them back they would answer saying they didnt need anything, they were waiting on a part to come in. Get this, not only did it cost $1400 for 2 oil leaks, not only did it take 3 months to get my bike back(the whole summer), but the same day i took it home it STILL leaked! And those were the rudest bike mechanics ive ever dealt with! Will never go back and will urge anyone who loves their bike to try elsewhere to save a hastle!

Overpriced tune up & oil change on a SxS; 3-4 stars; meh…read more.. TTR125-front tire tube, 1 star... was told it would be ~$15 for tire tube and $45 labor; they charged $85 labor and it took 2 weeks. TTR125-leaking @ carb; negative 2stars... they had it for 2weeks, said they fixed it; I went to pick it up, it was still leaking....another week+ they said they fixed it; charged $280+ for a float kit rebuild and labor....it was near close time, I trusted that they knew what they were doing- my mistake... loaded, brought home, put in the barn on charger...went to ride 'a couple mo later' and it is flowing leaking fuel from additional locations, heavier than before they 'fixed" it....took it back, they tried to blame me for using cheap gas- this has had only racing-ethanol free fuel w/ lucas oil & or stabil, for over 5 yr; if it had $h!t gas they were the ones to put it in....they wanted to charge more $ to rbuild the carb again- when they did a $h!t job the first time.... *The service guy was very polite, and I understand it is the manager, not the desk dude, is responsible for the exceedingly poor customer service and shop policy.

I bought a motorcycle from this place in 2019 everything was okay on that however when I went back…read moreto have tires put on the bike a couple years later I was lied to about the price over the phone and they charged me much more after the dirty deed was done they also scratched up and marked up my front wheel when they mounted the tire in a couple spots. I went to them about this and sent photos they said they would mail me out some touch-up paint and I've yet to get it. I will never take my motorcycle back to this place to be worked on I will just go to East Texas Motorsports.

I took my bike to Airborne Cycles for some repairs a friendly knowledgeable, professional,…read moreall-around good shop explained everything in detail of the repairs and made sure I understood it completely. I would highly recommend Airborne Cycles.

What a great place. The experience on buyiny my 6th HD was the best ever. Kat is an exceptional…read moresales person who made the buying process simple and easy. I ended up with a beautiful bike within my budget. We drove 8 hours to buy the bike and would definitely do that again. Thank you!!!!

Rylie and Craig were great very kind, helpful and professional in assisting me in finding my new…read moreMotorcycle. Thank you gentleman!