I needed assistance and decided to call this business at 18885510145. The response time was decent…read moreand the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

I needed assistance and decided to call this business at 18556575135. Telephone Number and Customer…read moreassistance,The response time was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

Flew out of Frankfurt in Suites the other day and it was a world class experience. Was ticketed in…read moreBusiness class around the world when I received a cash offer to upgrade to Suites, why not? Paid online via Singapore Airlines website and got my updated itinerary immediately via email with seat selection! Did the Auto Check In via the app and I was checked in for my flight automatically. Arrived at the airport for proof of vaccination and went to the Suites counter which was super quick! Boarding for Suites was Priority 1 which was fantastic! Also was able to sit at the gate, waiting for my boarding! Once on board, the cabin crew greeted me by name, helped me with my luggage and showed me how to use the Suite! It's a big upgrade from Business class. There are 2 lavatories for Suites, one significantly larger than the other for the 6 suites. The lavatories were spotless and had plenty of cologne, lotion, soap, toothbrush, razor, combs in the drawer along with space for make up? The Suite itself had a swivel chair that went from the mini TV for landing and takeoff, eating, TV, and watching the sky mode. The chair also had the ability to recline too! There were noise cancelling headphones along with an amenity kit which contained cologne, lotion, and facial mist. The cabin crew also passed out lounge wear for the rest too! Slippers, eye shades, and socks were all inside the private Suite closet. There is a fold down bed that the cabin crew helped set up with a super comfortable comforter, pillows and sheets! Definitely had some really good rest in the quiet Suite cabin with a door! There were pre-departure drinks but no hot towel service, like in Business class. Once in the air, WiFi was complimentary the entire flight for Suites. Unlike the A350, there is no live TV, bummer, just old videos. Meal service started with chicken satay along with champagne. The appetizer I selected was caviar with all the fixings along with a shot of vodka?!? The beef short rib from the special German menu was ok, it came on the dry side. Apparently, dining in Suites is on-demand. The German dessert was also super sweet. The highlight was the fresh fruit platter. After getting a few hours of rest, ordered an extra foamy latte from the cabin crew and they came by very quickly with a slightly bitter latte. Was looking for the fresh noodles as a snack and was directed to the Thai porridge which was odd... Ordered the Tom Yum instant noodles afterwards and it filled me right up with the fresh bok choy and shiitake mushrooms! The cabin crew also suggested another dessert and promised it wouldn't be too sweet. It wasn't! Service by the crew was world class, although a touch more experienced than I would have expected. Had numerous supervisors and managers serve me, the majority male... All in all, a world class experience and I can't wait for my next Singapore Airlines flight!

Took SingaporeAir from JFK to Frankfurt cleanest plane I've ever been on. Was in terminal before…read moreboarding and all of a sudden the flight crew came marching in, two by two....all 27 of them. In flight food was good and service was 5 star. Will definitely try to fly them again.

Efficient, organized and easy. Delta does not have a Sky Club here and they don't seem to have a…read morerelationship with the local lounges. The ticket counter and gate agents appear to be outsourced folks, but they did a good job of boarding this flight back to Detroit. The gate area was clean and had enough seating. Limited power outlets but better than the NO power outlets that they don't have at the Delta gates at Madrid's airport. Not much food options this deep into the airport. Get a SkyClub here or at least a partner lounge that allows Elite Plus members on economy tickets and we've got five stars.

My favourite airline to fly. This particular flight was to JFK in New York. Very was boarding…read moreprocess and a decent sized plane which is always nice. I was able to get Comfort seats which is the seats between delta one and regular seats. A little more space, each seat had its own screen, and I like the fact that you get to board a little earlier as well. Easy flight, one full meal and a breakfast snack right before you landed. As usual, the pilots and flight attendants were very informative and polite. I love this airline and this flight just added to that.

Used to fly with Inited for a decade out from Seattle to Frankfurt a lot for work. Nice service…read moreoverall, foods were so so ...didn't quite interact with them since using the app but did talked abit at the airport regarding printing boarding pass. Nice to get a chance to fly with United again.

United Airlines was for years one of my go to domestic airlines, along with American…read more Then.... someone merged with Continental and someone else bought US Scareways and I could go on, but why? All of these mergers have been good for the airlines, but well... me'h for the rest of us fliers. I've been through Frankfurt (am Main) a few times, but never on United. Always on Lufthansa. The ease of getting through the airport was pretty good. But they have this weird, pick you out of the crowd setup, in a corridor leading up to their Gate. I guess if you look, um American, they grab you for additional security. On the other hand, the ease of boarding was pretty good. Their flight personal were both relaxed and friendly. They certainly worked hard at keeping the stress levels to a minimum, which was great. Seats in all classes were pretty good, too. They were much better than that other Atlanta based carrier, which charges you for Business without really giving delivering the seats, or the experience. United, you did so many things well. Vielen Dank. Aber, kein Deutsches Bier?

I needed assistance and decided to call this business at 18556575135. Telephone Number and Customer…read moreassistance,The response time was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

I needed assistance and decided to call this business at 18779822011. The response time was decent…read moreand the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. ******** It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally. ********* It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

My favourite airline. I have travelled all over the world but this airline beats them all. Great…read moreservice, good food and drink. They go for the details that others miss. Entertainment on board is individual screens in the seat back. I had a peek in 1st classwish I were a millionaire.