Comfort Groomimg is the only groomer I will use for my dogs. Jess has so much experience and…read moregrooms each dog, one at a time, from start-to-finish. My dogs are never left unsupervised or underneath a dryer for hours. She focuses all of her attention on each dog and has the ability to make appointments that easily work into my schedule. My dogs come home looking amazing, totally calm, and I know they've been pampered. I can't recommend CG enough.

Jess the groomer took great patience and care of my pet. I really appreciate her texting me with…read moreupdates throughout the grooming process. This was one of the fastest groomers I've dealt with! Literally just a little over an hour my dog was ready! This was our first time here and I'm very pleased with the results. Fair and reasonable prices. Appt only scheduling. If you don't cancel within 24 hours , there is a $30 fee to hold your next appointment. Makes sense. I will definitely be using this groomer again!

Miss Kim and the staff are so sweet to the animals that it endeared me to continue using them for…read moreMax. He's a Belgian Malanois at not the easiest to bath. They loved on him so much that he didn't want to leave them just yet. I highly recommend them for boarding and grooming. They are a "CUT ABOVE" the rest.

This place was awful. My beautiful golden retriever was basically shaved. When we dropped her off,…read morewe were shown pictures of how we'd like her to be groomed and were excited to see how she would look when we picked her up. When I picked her up, I was shocked. She had literally been shorn like a sheep to the point that she more closely resembled a yellow lab than a golden retriever. She also had several nick marks on her coat and around her ear to the point that I had to take her to the vet this morning because she had scratched her right ear so much that it started to bleed. I could literally see the clipper marks in what was left of her fur. Absolutely no breed understanding or recognition from these folks.

Not exactly my fav location. The girl in the back by the fish and reptiles I didn't even know…read moreworked there- she was on her phone the entire stay. She finally asked if we needed help and I was shocked at my realization she was an employee. The guy at the front was awesome, and sure kind. I really enjoyed his chat with me and he was very excited to help. They were not well stocked in fish and animals. This was more of a modern looking location inside. The bathrooms also were not very clean and smelled like ammonia. I wasn't a fan of that. This is not my favorite location and I probably won't go back here unless it was a dire need. I may try it one more time, but hard to say.

I came in with my dogs the other day for fun and to buys some treats. The problem was, when I went…read moreto pay for these treats, the computer glitched and even though the POC swiping part said it was approved, it wasn't coming up on their computer. So they reset everything and told me to try the payment again. And I told them I had already been charged on my account, the amount had been taken off my Apple Pay. She then called Someone over to "fix" the problem. I don't know who the person is, but she was not friendly and maybe shouldn't be working in the front with customers. I was treated like I was being difficult because I didn't want to get charged twice. I ended up swiping again, because I'm not trying to steal anything, but then the transaction was showing up twice on my account. I was assured that it would fall off, any extra pending payments do.(Also, I heard them talking about how often they're having computer problems, so it's not a new issue.) And if it didn't, I just have to come in and they'll fix it. Great. Now I'm left with an errand and unfinished business. Big surprise, I just had to go in again today to get the refund since they indeed left the charge on t here. Except now I have to sit here watching my account to make sure it does show up. I'm guessing if it doesn't, I'll need to make a call. Oh, and the "fixer" was there again. About as helpful as she was the first time, didn't make eye contact with me and was non apologetic for the waste of my time. I'd advise people to buy from any other place, no point in going to brick and mortar stores if you're not getting good customer service anyways.

Shelby gave my boy the cutest cut today! Highly recommend. He smells so good and she listened to…read moreexactly what I wanted! The bandana was the perfect touch!

So pleased that the groomers here can handle my very lively mini australian labradoodle, you know,…read morea mutt but very lively. He always looks and smells amazing when he is done!

I scheduled Tabitha to groom my dog at 12 noon on Wednesday. She was a no show. I messaged and…read morecalled. She said she was delayed. No problem but she never showed. She has refused to refund my $$$ which was 3 times more than I normally pay. I trusted her. Ive learned my lesson. Take your fur babies to a trusted groomer.even if it isn't convenient. Refunding my $$$ would be the right thing to do but she refuses. Scam. Do NOT use this so-called business. Sad. ​

From the owner: I thrive on working with my customers. I will work around any schedule. Day or night, early…read moremorning, or those "hard to accommodate" schedules that always seem to prohibite certain daily chores likes taking your fur baby to the 9-5 groomers.

We normally use petco grooming at the 280 location but they were full -they always are booked up…read more When I looked at trussville I wondered why there were so many next day openings. Then I arrived today 10 minutes early for my appointment and met Dee. The first thing out of her mouth wasn't a pleasant greeting it was you are early. Now I see the problem after my two verbal Interactions with her today about my dog Oreo. Why would someone want to be a dog groomer that doesn't appear to even like dogs. She never spoke to my dog. Acted like she was put out that we were even there. I asked her to call a certain number when she was finished. She didn't. She called the wrong number. So when I didn't hear from her. I called at the 3 hour mark. She starts the conversation with well your appointment was at 945. What does that have to do with is my dog ready? Don't send your dogs here if Dee is the groomer. No manager in site either. I just hope she wasn't ugly to my dog for the 3 hours he was there.

I was really impressed when I came here. I was able to find a few Christmas items for my fur baby…read moreall priced at 75% off! The store layout was really well arranged. Everything in the store was very organized to see , which made it easy to shop. I really loved the dog treat bar that's available ; such a huge variety of treats. It's good to see that grooming services are available. My dog has a groomer but it's always good to have a back up when needed. I despise PetSmart so that particular chain of pet stores is never an option for me. I'm really glad to have a Petco near by to meet my pet's needs. I'll definitely be visiting more often!

First time foster fail dog owner here. (Thanks pandemic) I'm pretty clueless. But the staff has…read morebeen amazing. Started my baby at daycare and LOVE that I could see a picture of her or a short video on snap chat. I quickly became THAT pet mom with daycare screen shots on her phone she sent to friends. The drop off and pickup is very quick and easy. When I realized I would need to board her last minute, I called and they were very accommodating. My baby seems happy and tired when she leaves there. And all too eager, in my opinion, to jump out of the car when we arrive. The owner is attentive and friendly. Highly recommend this place for anyone looking for a clean indoor daycare or place to board their pup.

Wags is a top notch place. Staff is amazing and really care about our pets. My labradoodle has had…read moresome brutal haircuts due to groomers not being knowledgeable about doodle hair. Wags listens to what you want and discusses what will work best for your animal. Merritt and her staff are great!