You guys made my husband's truck dreams come true!! What a great experience. We just came to look!!…read moreHahaha! Well, we ended up driving away with a beautiful red Ranger Lariat. Thank you Josh for being so nice! Such a comfortable atmosphere inside too! I sipped my mocha and watched a large screened tv while I waited. We'll be back because I've got my eye on that cherry red Maverick XLT!!

Warning do not buy from them! Bought band new truck. Check engine light came on two days after…read morepurchase. Wa sashed by the sales team would get the problem taken care of. They reset vehicle remotely and scheduled apt one week last. We drove an hour and half to the scheduled apt to be told that they weren't paying for the rental vehicle if they can't find anything. We were told that this was just a drop off time; no tech Orion assigned. They would not do us the courtesy of at least doing the diagnosis so we could see if they need to keep it. It made no difference to them that we had already driven 1.5 hours one way! Will not buy from them again!!!!!!!!!!!!!!!!! Would out zero if I could!!!!! Also they screwed me on another new vehicle because they wouldn't honor the power train because the cabin filters were not changed by the authorized Ford service department! Done!!!!!!!!!!!

This my second time going to Ricart to look at vehicles and actually bought one this time thanks to…read moreJohn Mumaw for his great sales experience and customer service, Gunner and also Kyle and Matt from finance was great as well and Matt P. Customs guy has a cool lamp on his desk. Thanks Cory for checking on me as I was test driving to make sure I was Ok. Everybody I interacted with from the day I bought my vehicle until now was fantastic. I love my new vehicle and will recommend Ricart to anyone looking for a new vehicle where great customer service and hospitality comes from within! Thanks you guys for EVERYTHING!!

Ricart's slogan, "We're Dealin'," was not our experience. On…read moreThursday, we visited Ricart and test drove a vehicle. We couldn't agree on a price, so we left. On Friday, we called back and increased our offer, but were told no. Then this morning, a different salesperson called and said they knew we were interested in the vehicle. We explained our offer again, and were told to come in because they could "probably make it work." We stopped what we were doing, drove back to the dealership, and took the vehicle for another test drive. When it came time to discuss pricing, we were told the exact same thing as before: no change in price. We made another trip based on their suggestion that something could be worked out, but nothing had changed. If there was no flexibility on pricing, they should have told us before asking us to come back. Very disappointing and a waste of our time.

I've come to into this store 3 days in a row and been helped by 3 different people. Each person has…read morebeen very helpful and professional.

I gotta give it up for AAP. Trust me when I tell you that…read moresending Grandma here will please her. She will have a friendly individual walk outside and test her vehicle battery. Show her 3 prices or quality options of batteries. Then they will change her battery for her, and thank her for her business. This is the customer service with a smile that she remembers. Military discount. Coupons. Email coupons. FREE tool rental. Your vehicles info stored in the store computer, and online for you. All this.... and free battery testing, installation, wiper replacements, diagnostics, and more. I admit I have used many but not all the services. I do regret that there is not ONE universal network to share. If you see a part online that is available at another location not your own, you may be asked to re-input your data at this location also. I find the staff to be friendly and helpful. The have general auto knowledge, and store merchandise familiarity. Most visits are walk in. Tell them your vehicle info, ad the part you need. They offer good, better, best quality. Most will know of a special and tune you into a promotion("add $2 to qualify for a 20% discount"). Returns could not be easer. Mechanics always buy more than they might need, because you never know what you'll find when you get it apart. Just keep your receipt for the easiest process. Lots of specialty tools to rent for FREE. You pay for the tool as if you are buying it. You get a full refund after you return the tool set, clean and in tact. No daily or hourly rate. Family members that call me with an automotive question, I always send to AAP for a free diagnostic test, and the codes. They can tell you what the check engine codes mean. "Gas cap is not tight" Yes, that is more common than you think. Google your code before just handing it to anyone that is going to say PAY ME!

My service advisor Chelsey Thomson could improve on her interaction with her costumers. Just gives…read moreoff the "I don't care vibe." I definitely wouldn't recommend an extended warranty, if you do lower your expectations.

Difficult to get in touch with anyone or get any straight answers, lost all paperwork related to…read morethe vehicle I purchased and weren't aware until I came to the building (after trying to call multiple times). Overall the lack of any communication sucked. They didn't get me the cars title but didn't even realize they had lost all the paperwork. A shit show truly.

Overpriced , Rude staff. Two girls that worked the registers stood there and talked to each other…read morewhile i stood there to check out and didn't even acknowledge me standing right in front of them for at least a minute and a half. Charged 30 dollars more than i was quoted. Terrible experience.

Over priced , rude staff, not going back. UPART IT is better. There rules are always changing…read more You would pay a dollar to get in, an then they tell you what tools your not allowed to bring in even if my tools were already seen before signing in. The vibe of the place is not what it use to be. I don't recommend this place to anyone anymore.

I've been using this service center about a year and half after the one in north Columbus close…read more It's always been okay until this visit. I made a morning appointment for shocks and a recall which should have taken a couple hour. I get there on time and the guy tells me it's going to be 3.5-4 hour. Seriously, this is why I made an appointment. I say okay and go sit down. I sit there for 4 hours and then they come and tell me that they can't fix my car today. I asked why, she stated they have the parts but they are short staffed, WTH!! She said they have a courtesy car that I can use until my car is ready. Fine, I'm tired just give me the car and let me leave. They call the next day about 4:20p that my car is ready. I leave immediately to go get my car. I fill theirs with gas and take it back. I sign for my car that was both warranty repairs and leave. Then I drive home and receive a email for a $90 car rental invoice! Had they told me that I would be charged $90 for 27 hours/73 mile; I would have taken an Uber instead.

I am impressed with the staff at this location, Very, friendly and honest. They are a dealership,…read moreSo I expect the over inflated pricing, but they are very efficient at doing diagnostics. They way the Parts department set up is very impersonal. Every time you have to have them look at a part or a quote, they have to go in the back to some secret room. and you have to ring a bell to talk to anyone. Also the parts department is located somewhere in a different building than the service department, this is a break in continuity. With all that said, they do offer better pricing than Columbus North Mitsubushi, and free Cookies

Listen, I am NOT a fan of Ricart Car Company it's self, but they have an EXCELLENT Service person…read moreby the name of Angel Michel's. YELP only allows 5 Stars, but I could give her 100 Stars I would. She provide me with excellent personal service and I really APPRECIATE her assistance . Thank you Angela Michel

I had a deeply frustrating and disappointing experience with the service department at Ricart Kia…read more I scheduled an online appointment detailing the exact, urgent issues my car was experiencing: frequent problems starting, and a highly dangerous sudden loss of acceleration while driving on highways. Because of this critical safety concern, I rushed out to make the appointment, not realizing until I was en route that this location was 30 minutes away from my home rather than my local dealership. Unfortunately, my experience only went downhill from there: Complete Lack of Listening & Misdiagnosis: The service advisor did not listen attentively or confirm the reason for my visit (which apparently wasn't passed along from the online scheduling system). The final report claimed my concern was a "constantly on check engine light"--which was absolutely not the case. Poor Communication: They kept my car overnight. The next day, instead of calling me with an update or explanation, they simply sent a text message with a list of recommended services. When I called my advisor, Brittney Ball, to ask if any of these recommendations actually addressed the dangerous stalling and starting issues I brought it in for, she said no, claiming they couldn't replicate the problem. I only accepted some of the unrelated services so the 30-minute trip wouldn't feel like a total waste of time. No Accommodation: Because I live 30 minutes away, I was told I was outside their service area and was denied a shuttle. I had to pay for incredibly expensive Ubers both ways. Terrible Vehicle Return Condition: To top it all off, the car didn't receive even a basic complimentary cleaning, and it was returned to me with a powerful, overwhelming smell of gasoline inside the cabin that I still cannot get rid of. Between the breakdown in basic communication, the complete disregard for the dangerous performance issues I reported, the lack of transportation flexibility, and the condition my car was returned in, this was an incredibly poor customer experience. I will not be returning to this dealership.

This is a small convenience store located off Main Street in Groveport. For us, it's all about…read moreconvenience. It's nice to be able to stop for gas and a bottle of wine or some snacks before heading home. The store is clean and well stocked. The cashiers are pleasant and helpful if you are looking for a particular item or have a question. Gas prices are competitive with those in the area.

Crap coffee I've had better in the Navy so that says a lot. But their drink selection is decentread more