2 stars because the flowers were pretty, but the customer service wasn't the best. My husband sent me flowers. (he used ftd) I was supposed to get my flowers Saturday. He knew what time, so he was telling me to get ready for the arrival because I live on a military base and would have to go get them from the gate. The phone call I received was from the shop asking if they could deliver them Sunday because they couldn't get on base. The driver never called me to tell me he was anywhere near base. I called back to arrange delivery for Monday because I needed to leave town, but they showed up on Sunday anyway. Luckily, I hadn't left yet! My card was soggy! I have no idea what is wrong with these people. They really know how to ruin what should have been a nice surprise. read more

Approved Fire Protection - Flowers - Florists Near Me - Brick Town, New Jersey

This place... still serving up terrible flowers and even worse customer service. Seems like they tried to change their name but the address and website are the same. My MIL sent flowers to my mom and paid a fortune for a basket of live flowers. What showed up was a giant basket... with 5 tiny plants. The giant yellow ribbon/ bow was bigger than the plants! 3 days later and the live flowers are already dying!!! When my MIL called them to say the bouquet was underwhelming, they offered her a 15% discount on future purchases... which she won't be making because this one was so disappointing. Inside of card talks about customer satisfaction but that's a joke. Find a better florist to spend your cash on. read more

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Ordered flowers to be delivered later that day. Told them my wife was in the office until 4. They delivered the flowers at 4:45 The office where my wife works called her at home and told her that the flowers came. Called Mr Alan's the next day and was told " it just worked out that way". NEVER USE THEM read more

Out of Business! I ordered flowers online on 5/1/24 to be delivered 5/11/24. I received an email confirming this and my credit card was charged. The flowers were never delivered. I called several times and received a message that their voice mailbox was full. The next day I went by the store and saw it was empty. There was a Court Eviction notice taped to the door. read more

WORST CUSTOMER SERVICE I HAVE EVER DELT WITH. I had surgery,my sister sent me flowers... not what she ordered(no white roses or blue flowers:::called sapphire skies) When contacting florist... they argued they had the picture and it was correct. Contacted BLOOMSTODAY.com... they assured her the order would be redone by a different florist... you guessed it...Today I get a call from same florist... they tell me I have to return to them the wrong one before they will deliver the correct one.. ME???? I just had surgery, still on bed rest???Meanwhile, there is a man in the back still yelling... saying that lillies are more expensive than roses.. WHO-CARES... supposed to be roses. I told them they were the rudest people I have ever delt with and hung up on them... blocked their calls. CHANGED NAME TO FLOWERS 88 Don't be fooled read more

Approved Fire Protection - This is what was ordered - Florists Near Me - Brick Town, New Jersey

Amazing flowers delivered. My father passed recently I live in Wall township near the high school and by far the most amazing flowers came from here. I had to post it. read more

Approved Fire Protection - Orchids - Florists Near Me - Brick Town, New Jersey

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If I could give 0 or 1/2 a star, I would! I purchased Premium flowers for my sister... and it came in like this(the first time)....and when she called to complain that they were dry, wilting and not the right vase, this is what they replaced it with! Never again!! read more

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Strange experience at Mr. Alan's Florist for my first visit the other day. Walked in and felt like I was in a jungle. Woman comes up to help. I told her I am looking to purchase flowers to give to my fiance after her bridal shower ends. She then asked me "how much" which I had no idea how to respond to because I wasn't clear on if she meant price or the number of flowers. She then asked if 25 was good and again I had no clue. I said sure and she disappeared off into the back. After about 15 minutes she reappeared with a gigantic bouquet. For a minute I was nervous that it was going to cost me $40-$50, but much to my surprise it was only $21. The bouquet was beautiful but I did have to take out the peacock feathers and cat tails because I thought it was a little much. Most importantly, my fiance absolutely loved them. Thanks Mr. Alan's! read more

If I could give ZERO stars I would. Stay far away from these crooks! The flowers you receive look NOTHING like those pictured. The worst part are the people who work there. Lynn was EXTREMELY rude to me, YELLED at me, and HUNG UP ON ME! This is how they treat someone whose loved one just died?? NEVER AGAIN! read more

Approved Fire Protection - This is what I ordered from Mr. Alan's Original Florist in Brick, NJ - Florists Near Me - Brick Town, New Jersey

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It has been several days now without resolution. The florist does not want to help us. So in order to stop the insanity, I chose to have daughter take a discount to go back to her account. The reason this was done was because the florist wanted more money (to get the flowers back) in order to give a refund, which is insane to me ... this is not a refund. Also it would not be for days that it was picked up and we would not be home for them take them. All in all, once again this florist will not be recommended nor ever used again. And while they are NOT in my local vicinity they are the vendor for FTD that does deliver here, I wish they used someone closer ... read more

Approved Fire Protection - Ordered the left one, received the one on the right. Not good at all - Florists Near Me - Brick Town, New Jersey

BELIEVE OTHER BAD REVIEWS. Complete and total rip-off. Ordered a $70 arrangement with a $20 discount but received a $10 equivalent bouquet if I had purchased from Shoprite. Ordered "Sapphire Skies" from Blooms Today which is in a blue square vase with purple statice, cream roses (1/2 dozen pictured) lilies, spray roses, and mini carnations. What I received was a small plain common vase with carnations and daisies with a lily and 2 roses (1 of which was already browning despite not being opened). $50 really? Bait and switch. I understand occasionally necessary to substitute slightly but not cutting the value in half and completely changing the look. Blooms Today has wonderful customer service and is reshaping (my request in lieu of credit) with a different florist. read more

Approved Fire Protection - What I received... - Florists Near Me - Brick Town, New Jersey

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I was so surprised by the negative reviews for this florist. The flowers I received were beautiful and fresh. I'll be ordering from the them again in the future and recommending them to others. read more

Approved Fire Protection - Beautiful flowers from my daughter! - Florists Near Me - Brick Town, New Jersey

Mr. Alan is a very rude and pompous man - he has personally treated me very poorly in the past, for absolutely no reason. His marketing materials are ridiculous because he has his face plastered all over everything with inflammatory comments about his shop being the original, the one, the only, accept no substitutes because Alan's Fabulous Florals is located in the same town. Ugh - it just makes him look petty and angry, which he really is. He also pushes the cheapest flowers and uses tacky accessories and filler in his arrangements. The man has no style in my opinion - stay away. read more

Was told that the flowers would be delivered by a certain time and paid the rush fee so that they were delivered at the time the person was still at work. That time came and went and we called and was told "the flowers would be there shortly." The flowers came an hour and a half after the phone call and after the time we were promised. The person did not recieve the flowers that day because they had already left work. Waste of a "rush" fee or guarentee time. read more

If I could give zero stars I would. Ordered flowers for my mothers birthday they said they delivered them. They lied, there are cameras everywhere they never delivered them. I called to ask where there were and they said they would resend them. Yea they sent them two days later and not what I ordered. I paid for a mason jar and they sent a basic vase. Half of the flowers were fillers. Never again. Keep your money and go somewhere else. read more

We recently ordered my daughter's wedding bouquets from Flowers on 88. They were perfect! Exactly what we wanted. My daughter showed Lois a picture and it was just like it. Their prices are amazing and they're very friendly and nice to work with. I would highly recommend them! read more

Do not go here if you want something specific. I brought a picture of a simple white rose arrangement for a memorial service. What I received was not even close to what I asked for. Staff is nice enough but certainly not professional enough to handle a simple customer service issue. Next time I'll save my self the trouble and go to stop and shop to pick up floral arrangements. Don't waste your money! read more

One star is one too many, my son purchased flowers from FTD and the order was fulfilled by Flowers on 88, another name for this florist. He purchased the flowers to be delivered for Mother's Day. They arrived on Saturday, delivered to the wrong address even the address was clearly on the tag. They were supposed to be delivered in a white pitcher, they came in a clear glass vase. The flowers were sickly to begin with and didn't last, the flowers I purchased from 1-800-Flowers look great and are still thriving. What a ripoff read more

Called around n found this florist route 88 ! Great service and prompt delivery! Very satisfied!

Ordered a teacup arrangement, 78.00 mind you. Got a call the next morning to be told they don't have the teacup. I requested a refund. 5 days later no refund. Called and was told she has to call me back she must look into it. Very rude. Don't order here. If I read these reviews first I would have went somewhere else. read more

The flowers ordered online from FTD.com and arranged and delivered by Mr. Alan's look nothing alike. Very disappointed. Would NEVER use this florist for anything. I have filed a complaint with FTD.com. read more

Approved Fire Protection - What I ordered on the left, and what was delivered on the right. Never again! - Florists Near Me - Brick Town, New Jersey

I had order flowers from avasflowers.net thinking that it was an actual florist in Florida. To find out that it was only a flower service for other companies. I mistakenly put myself as the recipient, but quickly changed it to the right person, and was said to be notified, but was never told that it would be in a form of an email. I received flowers from Flowers on Route 88 that Saturday. The delivery person was very nice and said happy birthday to me. I then told her that I had modified the order to go to Florida. She said oh my God I will try to help you as much as possible. She then got the florist on the phone, and I explained the situation to her. She and return said that she would get back to me as soon as possible that day. Never got a phone call. I then got the flowers back on Sunday afternoon on my doorstep. In return called florist and their phones were turned off. I then called on Monday to let them know of the situation, florist said again that she would get back to me as soon as possible. She never did call me. I then called her again on Tuesday or Wednesday that week and she said she would get back to me again. And never did! The flower arrangement was not what I had ordered at all. According to the description. And the flowers did not last even a week. Very disappointed with this florist, for not following up with me. read more

Through Teleflora I ordered the deluxe Faith Hill "Colors of Christmas" centerpiece for my Mother's table. This centerpiece is beautiful, should have contained about two dozen white and red roses, and is described on the website as: "The festive red centerpiece includes red roses, white spray roses, red spray roses, variegated holly, white pine and noble fir. Approximately 15" W x 17" H. This item is hand-arranged and delivered by a Teleflora florist." Unfortunately for me Teleflora sent the order to Mr. Alan "The Original Florist" located in Brick, N.J. When I visited my mother the day after delivery I saw that what was delivered was terrible, something that was very embarrassing to me and disappointing to my mother. On previous years the centerpieces that I sent to her were proudly displayed in the center of her dining room table, this was on a folding TV table in the side room. The centerpiece contained the correct bowl and two red candles, but that's where the similarity to what she was supposed to receive ends. Instead of two dozen red and white roses this had a half dozen red roses and a half dozen red carnations. For filler the florist used a few ribbons and what can only be described as pine tree branches, so many that you couldn't see the few flowers that were there unless you looked at it from straight down. I took several photos to document it because, unless you see it, you can't visualize how bad it is, one of which can be seen here: http://tinyurl.com/7r8vrem Mr. Alan ignored my several attempts to contact him, until I attached a photo with one of my letters. I received an email reply asking that I call him because he "did not have my telephone number," although I had sent it to him several times and it was taken when the order was placed. I called and spoke to Mr. Alan, who agreed that the centerpiece was ugly but said that it wasn't his work, even though the card with his face on it was clearly visible in the photo, in the arrangement just as he had placed it. Mr. Alan said that he would "make this right" took my telephone number because he had to "investigate what happened" and said that he would call me back. That was the last I heard from him, he hasn't called back and has ignored several emails requesting his investigation findings. While all this was going on I had also been attempting to resolve this through Teleflora. I received a nice apology from "Angela Wind, Resolution Specialist," and a coupon for 30% off my next order. I wrote back and told her that I didn't want a discount; I wanted my mother to receive the flowers that I had paid for. I then received another nice apology from "Joey P." who offered to send me a 20% refund. Again I replied that the only thing I wanted was for my mother to receive the flowers that I had paid for, but this time I attached a photo. I received another nice apology, and this time "Angela W." wrote that, at their request, before Christmas the florist would be picking up the old centerpiece and delivering the correct one. That was acceptable to me, so I thanked Angela and told her that I would let her know when it was delivered. Christmas has come and gone, but the correct centerpiece was never delivered. Now that Christmas is over I no longer want the centerpiece, I don't want anything from Teleflora except a refund, so that I can get my mother something else for Christmas. read more

I ordered flowers from 1-800-Flowers for my mom's birthday and this florist fulfilled the order. The flowers my mom received were droopy, dead and generally horrible. The florist obviously did not use fresh flowers and I guess thought they could get away with using up their old flowers. Well, Mr. Alan's Original Florist, when a customer pays $60 for a small flower arrangement, they at the very least expect fresh flowers. Also, the arrangement was sloppy and did not even slightly resemble the photo on 1-800-Flowers. Thanks a lot for ruining the surprise on my mom's birthday. I will not be using 1-800-Flowers and/or Mr. Alan's Original Florist ever again. read more

I'm only giving 1 star because I can't give zero stars. They produced absolute garbage for me. I ordered an arrangement off of FTD.com and Allen's was the local florist chosen. I paid over $100 for a funeral arrangement and it didn't look ANYTHING like I ordered. I could have done better myself with $20 in a supermarket flower department. Everything was wrong. read more

My boyfriend bought me flowers from here for Valentine's Day! They were so beautiful and I really loved the teddy bear. I went in and bought cards for my moms birthday after and Roe at the front counter was so helpful - I will deff be back! read more

I ordered flowers on a Friday to be delivered to my aunt for her birthday party Saturday at my cousins house. I called them because my cousin lives in the same town. Should be easy pease right?? WRONG! They called my cousin at 7:30pm on Saturday saying they can't find her and that they'd bring the flowers on Sunday. Well, my aunt wasn't there to get them on Sunday and they had ALL DAY Saturday to deliver them. The woman on the phone must be losing her hearing because she couldn't understand anything I said, I had to repeat my self on everything. So very disappointed and will NEVER USE THEM AGAIN read more

Ordered flowers online for a sick friend unfortunately I didn't get to choose the florist, from now on I will, the ones I chose were not what was delivered...I received an email that they were delivered at 125p but in fact it was 725p , the flowers that were delivered were half dead and missing petals, how does this cheer anyone up this florist is the worst read more

Approved Fire Protection - Florists Near Me - Brick Town, New Jersey

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I went in for a bunch of tulips and got the most incredible arrangement. Ivy, the designer is incredible. The store is bright and welcoming with great customer service and staff. Won't go anywhere else! read more

Approved Fire Protection - Florists Near Me - Brick Town, New Jersey

DISGUSTING!! Mr. Alan's florists smoke cigarettes while making your floral arrangements. Visited here recently to purchase a bouquet of flowers for my wife's birthday and when I walked in instead of flowers, I smelled cigarette smoke. I thought it might be from another customer but when walked towards the back I could clearly see a florist working on an arrangement with a cigarette hanging out of her mouth. I watched as she blew the smoke right into the flowers!!! If you want roses that smell like a pack of marlboros then this is the place for you. Otherwise you're better off picking yourself some wildflowers from the side of the road then to get flowers from Mr. Alan's read more

Recieved a plant for Mother's Day with cut flowers in it. Flowers came all wilted. I called an spoke to a women on the phone about it. She said "What do you want me to do about it, they are cut flowers". I Said, I would like fresh flowers She just said they are cut. If you are not 100% happy they say to call, nothing was done it. Very unhappy about her rely. Will not get flowers from Mr. Alan's Original Florist again. read more

Worst florist in the area. Flowers are low quality, the plastic wrap surrounding the flowers was filled with leaking water and the delivery guy was creepy, rude and smelled of alcohol. Never use this florist! PS: Doesn't even deserve one star, but yelp doesn't have a no star option. read more

Both my fiance and I were extremely disappointed this Valentine's Day in the floral arrangement I received from Alan's. First of all, my fiance ordered the arrangement in advance from FTD to arrive on Valentine's Day. The day came and went and no flowers ever arrived. Then, Wednesday the flowers finally arrived. They came with 12 roses, 2 of which looked healthy and the rest were black and a handful of carnations that hadn't even bloomed yet. As of Friday those roses were totally dead as well as some of the carnations in the arrangement. My fiance complained on Wednesday about the late arrival and the quality of the bouquet and we received a second one Thursday. That one was slightly better with roses that were healthy, but the whole arrangement was changed. Not impressed. I wouldn't recommend at all and we won't use this florist or FTD again. read more

I received old flowers too, my son ordered thru ftd and the flowers were beautiful but the roses never opened, just drooped so the arrangement that cost over $100 looked ragged in a day or two, really disappointing. I called the store and they told me I could bring back the ragged roses and they would replace them. I don't think its my job to fix their mess. I decided to tell my fellow yelpers instead. read more

I would not recommend this florist to anyone. I received a sympathy arrangement with roses in it which were already a little brown at the top. The roses neve opened and the lilies also turned brown. I called to voice my concerns and no call back was received. I called again and they said since it was delivered on Sunday and I did not call until Tuesday they could not do anything. The funeral services were Monday and Tuesday during stressful time it wasn't my top priority. The whole arrangement was dead within 4 days. So if your looking your arrangement to last any longer don't use this florist. read more

My friends sent me flowers to cheer me up due to surgery I had. The flowers were old and the petals are falling off!! Still waiting for new ones to be delivered. I feel so bad for my friends cause they are upset . They were doing a beautiful thoughtful gesture and Mr Alan's Florist should be ashamed of the arrangement they sent me!! I will let everyone I know never ever use this florist! The 1 star is cause I had to . No minus stars on the site. read more

Without a doubt, the worst flowers. When ordering flowers thru Teleflora, I specifically now ask that the order NOT go thru Mr. Alan's. The flowers ordered NEVER even remotely look like what is selected. The quality is always cheap. And really? What florist shop is named Mr. Alan's? It even sounds ridiculous. read more

My fiancee ordered flowers from FTD for me for Valentine's day. The flowers I received were awful. They were droopy, dead, and did not even slightly resemble the picture of the arrangement that was ordered. My advice, do not use this florist and if you are wiring flowers specify that you DO NOT want your order sent to Mr. Alan's Original Florist. I guess you could say the piece I received was Original it was like nothing I ever saw before. read more

Since you are not professional enough to check up on my order then I will tell you how horrible the arrangements were. Everything I did not want was done. So sad you and the shop cannot take the time to understand what a person is asking for even with the pictures, emails descriptions and multiple phone calls. Then to get there to find a teller that can't greet me nicely but with attitude of " I don't know what you are talking about" she couldn't ask for my name look up the order and then take care of me. The designer has no imagination or can do anything else other than a tight bridle bouquet, just what I hated to see, a round tight same old same old. I also said thin and long to fit the table, you couldn't see the teal bowls and some flowers were losing the petals before the night even started. BEST OF ALL you are off on Saturdays which you did not tell me but instead you said "can't wait to meet you too". I should of never you given you a second chance to make up for your absents from losing my emails to not being able to talk to you and get a hold of you to discuss what I sent you... as I called around that very small town for someone else in your absents the first week, I find your shop is known to have a bad reputation and I should of listened to them... YOU really should read all the bad reviews and make changes. read more

Wish that I could give zero Stars. I ordered a gorgeous (large) arrangement from 1-800 flowers. It was full of color and packed with gorgeous flowers. For $95 my friend was sent an arrangement that a four year old could have put together with a bow in the middle as a filler. Had I known this was the florist being used by 1-800-Flowers I would not have ordered from them. read more