Great service beautiful job on the flower arrangement and fast delivery. Thank you so much for…read moremaking it a pleasurable experience.

Since I have lived in the Los Angeles, CA, area for almost 10 years but have family members back in…read moremy home state of WV, I have utilized Art's Flower & Gift Shop online and over the phone to ensure any flower arrangement orders I have chosen could be made on short notice, whether it has been for Mother's Day, birthdays, get-well, or other occasions. The various staff members that I have spoken to on the phone have always been very kind and straight forward with me regarding which flowers are in season, whether or not they have certain flowers in stock due to high demand or if they would be able to deliver last minute orders on time. They have come through for me every single time. They were even willing to make a special arrangement that was not shown on any of the main floral websites because a relative of mine was sick and I knew she loved specific flowers but none of the arrangements shown online offered all of those flowers together. So the staff member and/or florist made a special order for me once I explained how and why I wanted a specific arrangement. They were very professional, kind, courteous, understanding and accommodating. They also didn't charge extra for the special arrangement I requested. Once the flowers were delivered, I was able to see the arrangement when my family member sent me a photo. I was so happy that they made sure to make and deliver my order just as I requested. My family member loved that all of her favorite flowers were arranged together in such a beautiful way. There has only been one time when the flowers I ordered were accidentally delivered to another customer. But it was Mother's Day and I could understand how a mistake could have been made when there were probably hundreds of other orders to be delivered. As soon as my relative sent me a photo of what was delivered to her and I recognized that what she received was not what I had ordered, I called the store and informed them of the mistake but I also let them know that I understood how busy they were and mistakes could be made. They were very professional and immediately apologized, remade what I had ordered and still had it delivered on time to my family member. I would highly recommend Art's Flowers to anyone wanting to send their loved ones flower arrangements, gift baskets or any other type of product they offer.

When my husband passed, I wanted to have a lovely tribute for him at the church. The funeral home…read moresuggested a well known florist. I worked with them and they were OUTRAGEOUSLY expensive and would not budge. I then went to CCF and Debbie worked with me and cut the bill from the other florist by 1/3. I will always go to Charleston Cut Flower. My husband's flowers were spectacular and Debbie's suggestions were amazing. The setting was gorgeous with plenty of flowers.

We were very disappointed with the arrangement as it seemed like bare minimum and cheap. This…read morewasn't what was presented or promised. I thank you for the response. I also believe that some of the problem was we didn't actually talk to your staff directly, we only talked to the director at the funeral home about the issue of undersized flowers in the arrangement. They had promised the arrangement would still be made full for display. I think the fairest thing for me to do is raise your stars. I recommend in the future your establishment discusses with the customer directly.

I selected a flower arrangement for a friend's mother's funeral from the florist website. I called…read morein to order and Regina informed me that they did not have all the specific flowers in the picture so I agreed to modifications. I asked for a picture of the arrangement when complete via text. The arrangement was absolutely BEAUTIFUL! Regina took the time to listen to my order and went above and beyond in completing the order. We have ordered from Marmet Flowers and More before and I HIGHLY RECOMMEND this flower shop. They never disappoint!

From the owner: Here at Marmet Flowers & More we offer beautiful and original floral and gift options. Whether you…read moreare celebrating a birthday, graduation, or anniversary, as an FTD Member Florist supported by FTD's rich, century-old heritage of quality and service, we strive to bring the best to your occasion. We make it easy for you to browse for handcrafted flower bouquets created by artisan designers, beautiful and lasting plans, and fun gifts. You can even place your order online and schedule same-day delivery. From lilies to roses, we are here for all your floral needs.

Although, I was disappointed with the quality of the arrangement, several pieces of the arrangement…read morefell out or broke off. Poorly constructed. However, they were able to fulfill my request for the arrangement in a timely manner. Plus, I found their location difficult to find. Although, they have signage by the road, better signage could be noted. They are located on the backside, lower level of the building. Unfortunately, for the price I paid and the quality, I will not use their service again.

I called the morning of a funeral and was able to have flowers delivered for service. I am out of…read moretown so I asked for picture and was sent one and arrangement was beautiful. Flowers were delivered. Only issue was our names were spelled incorrectly on card.

Never Again! This business is a disgrace. Do not order the wind chimes...the pictures are not…read moreeven close to what you get. I even called and confirmed they had them in stock to ensure they would make it to my Uncle's funeral in time. The wind chimes delivered to the funeral home didn't even have the same verse as advertised and was only a foot tall (we ordered the large by the way). My uncle was a US Veteran and deserves better. I called to notify Brandon (the owner) of the situation and he didn't offer any apology but did say they could be returned for full refund. I informed him the chimes were with the immediate family of the deceased and that wasn't possible. I requested some level of compensation for the misrepresentation of the wind chimes to which he didn't have any other solution. When I asked if I should take my concerns to social media, he said "Go ahead". How is that for customer service?? I have quite a bit of family in the Nitro area and will definitely be telling them to go elsewhere for their floral and funeral needs.

From the owner: We design special arrangements for those who are creative and need customized flowers. At other…read morestores you will only find basic arrangements. Our flowers stand out from the rest.

The most elegant flowers I have ever received ( for my birthday). Everything o have ever ordered…read morehas been top of the line Wonderful people.

Amazing is the only word I can use to describe the arrangements these folks create. I've ordered…read moreflowers from many florists in and around Beckley but none can compare.