Best customer service I've experienced in a long time... best experience with the owners and…read morecaptain Rick! Definitely will be returning

What an incredible Greenling fishing trip with Highliner Charters in the San Juan Islands! We had a…read morephenomenal time, with everyone successfully catching a good amount of greenling for a delicious fish taco dinner. The wildlife viewing was spectacular, and we were absolutely charmed by a large pod of baby seals. The staff were outstanding--so friendly, knowledgeable, and genuinely focused on making sure our entire family had a wonderful and fun experience!!

I went with a friend to help clean the bottom of his yacht at Port of Port Townsend Boat Haven,…read more arriving Friday 1pm to an array of beautiful vessels along the docks toward our location it was such a clean and professional atmosphere. We spend the weekend here working nonstop and felt very safe and secure here. There are many restaurants and convenience stores nearby for everyday grabs. Staff was very professional and did such a stand up job. Couldn't have asked for a better experience. Can't wait to back home now! Thank you guys!

I can't believe others have rated this place highly. They must have extremely low expectations …read more First off, the started hours say they are open until 1630 but in fact they close at 1615. Over $65 for a guest slip which was difficult to reserve at the kiosk due to a terrible system combining a parking kiosk, a paper list of available slips, and no obvious way to pay for power which is course cost extra. To add to this less than stellar experience, they have a porta potty that, as they generally are, was absolutely disgusting and not well maintained at all. Took forever to find the slip. Nothing is well labeled, no obvious map at the fuel pump, and the least intuitive numbering schema I've ever witnessed. Two other boaters I kept passing were just as lost having to make unnecessary maneuvers while searching for their assigned slip. Epic fail. I wouldn't dock my boat there again if it were sinking and that was the only way to save it.

The word of the day, Communication. sadly Sea Marine hasn't gotten around on that one…read more The phrase of the day "Get it in writing" I will commend them for availability but outside that Not impressed. To start, my rudder had sheered from the post so got towed into point hudson, I had scheduled a haul out for that Monday so spent the weekend on it, Monday comes and Jeremy tells me "oh I thought we said Wednesday" shrugged then went back to the computer, Generally, a Confirmation email and /or phone call with the scheduled haul out would've been sent. Wednesday, June 10th comes, get the boat to the haul-out station and half way up both owners Jeremy and Chris tell me "oh yeah, we require a $6000 deposit in case you abandon the boat" Really got me by the short ones here; My boat/home is in the air needing repairs and you decide NOW to tell me $6000 is owed before it's even up? Not to mention scratching the HELL out of my hull paint. I ask for the 2 week bottom paint package......6DAYS LATER they got it sanded and painted. I opted to repair the rudder myself because I was quoted a minimum of $5,000 but luckily years of sailing and working on ships, yachts and sailboats; I know my capabilities. With rudder repaired and back on I knoticed some paint was flaking and they swore they did 2 coats but ODDLY out of the 3 gallons of bottom paint I gave them only 1 was used and it wasn't fully empty. Again, YEARS of doing this work I know a 40 foot sailboat needs 2 gallons of bottom paint so the mystery is either, Sea Marine is pulling the sails over my eyes, my years of doing this work and math are liars OR we discovered a Bottom paint equivalent of Hanukkah oil that only One gallon was able to do 480 square feet TWICE. I'm sadly going to choose option one because After showing both Owners the blister and chipped paint that wasn't sanded well or feathered I go inside to fix a few things and over hear Jeremy tell his painter "Just throw some paint on it, I'm tired of this". Are you? Because I'm pretty tired of Having No communication through this whole thing, the bullshit excuse "we tried calling but straight to voicemail", I can get signal 30 nautical miles off the coast, pretty sure you can reach me out on Marrowstone. Safe assumption, I won't return here for work to get done which sucks cause they were convenient and that's really about it save yourself the hassle, go to the main Marina/boat yard, they'll allow you to do your own bottom work cause apparently can't even trust contractors. So I will bite the almost $5000 tab for shoddy bottom work and Not contacting me until "Oh we're done" with the blister still open and not even sanded, but I'll make that back the first week of sailing so they can have that but my Review remains Permanently.

Very happy with a small fiberglass repair job on a damaged Boston Whaler hull. Chris stayed within…read moremy budget, the crew did a great job.

I purchased a used center console from them and things went smoothly. John was my salesman and I…read morefound him to be very easy to work with. The boat was detailed and immaculate as well as having a full tank of fuel. They had it in the water for my pick up and after a brief walk through of the electronics etc, I was on my way. They offered to have a technician ride with me on a trial but I'v made my living running boats so I declined. I'm very pleased with the purchase and would recommend them. My only issue was their banks would not loan to me because I live on a boat. Regardless of exceptional credit I was a "flight risk". ?? Besides, their rates were crazy. Their inquires hit my credit rating a bit which annoyed me. So I went through People's Bank who I've dealt with for years. Should have just done so off the bat as the rates were 4 points lower, and no nonsense. Other than that (not the businesses fault) it was a seamless experience.

Tom-n-Jerry's undertook an emergency repair (water in the fuel), for me. The technician, Scott, did…read morea thorough job, purging the engine and draining the tank, to get me back on the water in a day. Excellent service.

My wife and I did the Essentials of Coastal Kayaking I class. We were the only ones in the class…read morethat day and Jesse did a great job with his instruction and his patience with us. We spent the morning learning about the equipment, reentry skills and practicing quite a few strokes. After lunch we did a few more reentry drills and then he asked what we wanted to practice more. He was very flexible and patient with us walking us through each skill and allowing us to try things multiple times. We highly recommend a class with Fidalgo Paddlesports. We will be signing up for the Coastal Kayaking II class when we find one that fits our schedule. Thank you, Jesse!

1:1 Intro to Sea Kayaking lessons with Jesse. He was spot on with choosing a date with the most…read morefavorable weather conditions in April (wind & tide) for a 5 hr private session. Jesse met us near home with all the equipment needed for a day on the bay. Our first lesson was a wet exit - sitting inside the kayak with the skirt on, flipping the kayak upside down, yanking the skirt off and doing a somersault out. It was scary at first, but not that scary after doing it once, plus it built up confidence to be on the water. Jesse was very patient with his instruction and gave us great safety and stroke tips. We highly recommend Jesse and Fidalgo Paddlesports for anyone new to sea kayaking. We've already signed up for our next class on Rescue and Recovery in Anacortes. For those more advanced kayakers, Fidalgo Paddlesports has a full range of courses for all levels, plus instructor certifications. Thanks Jesse for the perfect new Sea Kayaking experience!

Glen, the owner is a gem. Knowledgable & helpful in everyway possible. Sense of priority in a…read moremarket where customer service is often measured in weeks. Honest & trustworthy... and I don't know how to put a price tag on that. Looking to buy a new or used engine...looking for maintenance or repairs... call or visit Glen.

Not impressed with customer service. I have left several messages for the sales manager to initiate…read morea purchase.

The IMC on Fisherman Bay Road is the place to go for crab licenses, tide tables, ferry schedules,…read morecrab pots, bait boxes, plastic ties, rope, weights, buoys, anything and everything related to fishing and shellfishing -- you name it, they've probably got it, and if they don't they'll let you know where on the island you can find it. The staff is friendly and helpful. Complementary cup of coffee just inside the main door. A great place to stop by and pick up what you might be looking for, and the only place in town where you can buy a Beautiful Lopez Island license plate frame.

I called with a question and the fellow that answered the phone was apparently having a rough day…read more He quoted me a cost for something that sort of surprised me and before I could respond he grumbled "we have to pay the bills around here". Well, now I'll figure out some way to do the job myself because he was so rude, I refuse to give any money to the company. I'm even willing to drive to Bellingham or Everett. Customer Service goes a long way in a small town.

Excellent service and timeliness while hauling out my sailboat. Kent was prompt, professional and…read morevery hardworking. He took the time to inspect our mast and rigging, and made excellent suggestions for maintenance and repair. Highly recommended.