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    Flowers By Vance

    1.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    6 years ago

    Flowers were delivered after viewing was over. VERY dissatisfied with this business.

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    Mountaineer Garden Center Florist & Greenhouses

    Mountaineer Garden Center Florist & Greenhouses

    2.6(5 reviews)
    28.7 mi

    This place truly lacks customer service. They lack it so much they don't even know how to spell…read morecustomer service. I went with my parents to buy 4 rocking chairs and two small end tables. My mom asked if they had a military discount, my dad is in the Air Force. The lady literally said "I've sold furniture all day and no one has asked for a discount." First, we were buying them regardless, and a lot of people give a military discount and there is no harm in asking especially Memorial Day weekend. The lady was so rude. She found someone else who said we could have 5% off but we had to pay check or cash, if we paid credit card we had to pay full price?! What?! That isn't a military discount that is a CASH discount when you have to pay cash or check?! So we finally bought them. $2,220.93. This was not a cheap purchase. They promised to deliver and then said it was $60 to deliver less than 3 miles. So we decided to make several trips to pick them up, since we could make the trip to and from I less than 5 mins. We got back and our 4 chairs which we paid dearly for, are sitting I the PARKING LOT! We picked them up and on our last trip we in to tell them we got them, had our receipt if we needed it, and they older lady "we don't care." So yeah, I would not even buy a dang plant from this place. It's my mission to make sure they never treat anyone like this again, especially someone who fought for their freedom. Good luck to them, and I hope they know how lucky they are to live in freedom every day!

    They were very rude when we went there close to the closing time. It would have been better if it…read morewas as simple as "we're not serving customers anymore for the day". We politely asked questions and told us "we're trying to close. In the first place, they were still open. The gate and the doors were open and so we came in.

    Photos
    Mountaineer Garden Center Florist & Greenhouses - Beauty in the greenhouse

    Beauty in the greenhouse

    Mountaineer Garden Center Florist & Greenhouses - Flowers in our suite in the center of a champagne toast right after the wedding        So pretty

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    Flowers in our suite in the center of a champagne toast right after the wedding So pretty

    Gift Baskets by Melissa - Your Local Gift Pofessional

    Gift Baskets by Melissa

    5.0(3 reviews)
    39.7 mi
    $$

    I wanted to send a friend who just relocated to Asheville a housewarming gift. Initially I was…read morethinking of sending flowers but then I found Melissa and all the great local items in the North Carolina series. I left a voice mail to ask about customizing a gift. She was out on deliveries but texted to let me know she'd gotten my message. With just a few quick messages back and forth she was able to create a semi-custom basket for me - adding some items to one of the existing baskets - and get it to my friend by noon the next day! Quick, easy, fairly priced and my friend said it was delicious! I was really pleased to find a fun local gift option for my friend in her new home.

    I was on the search for a great gift basket for my parents golden anniversary and needed to order…read moreby phone to have it delivered across the country. I tried Harry & David first because I thought a big established corporation would have exactly what I needed. Wrong! Over 150 choices and no anniversary baskets? Nope. Custom order? Not possible. So then I searched local shops and only found florists that do some gift baskets primarily stuffed with flowers and that just wouldn't do. Then along came Melissa who actually answered the phone herself as opposed to a robot operator who "may be recorded for training purposes". Score! Her phone etiquette quickly established a sense of rapport as she calmly answered all my questions with a polite "Why of course Mr. Wilson, no trouble at all." Melissa made me feel as if I were a lifelong customer already. I was allowed to custom build my own basket with a detailed list of items in a golden anniversary theme tailored to my parents favorite things. When I told Melissa that my mother is a florist and has very discerning taste, she reassured me that a photo would be sent via email with invoice for my inspection before delivery took place. WOW! I didn't even have to ask. Of course I was happy with the results but my Mother proclaimed "It was the most beautiful basket I have ever seen" upon arrival. The basket was sent early, with delivery confirmation, to the hotel so it would be placed in the room before check in. My parents called right away to express their excitement about the basket. They were amazed at how even the prepackaged items were individually rewrapped in decorative fabric to hide ugly labels. Melissa really went above and beyond to satisfy the need for a perfect gift when I could not be present to celebrate with my parents. I wish her shop was close to Chicago so I could shop frequently. Thank you Melissa for the wonderful experience.

    Photos
    Gift Baskets by Melissa - Gourmet

    Gourmet

    Gift Baskets by Melissa - Custom

    Custom

    Gift Baskets by Melissa - Corporate

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    Corporate

    Flowers By Vance - florists - Updated May 2026

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