Okay, Robin and the rest of the staff at Flowers by Lorraine once again hit the ball out of the park. I ordered two pieces for Easter... one for my home and one for the neighbor who lives next door. I ordered both with the white angel painted on the front of the square glass vase. She received mostly pink roses and mine were lavender. I gave her first choice but she thought the second arrangement was for someone else. The flowers were so fresh that these pieces lasted for two weeks. They were colorful and the scent was always so sweet. True to form, there were not a lot of fillers, but a ton of gorgeous flowers. I always purchase the premium pieces and yes, they speak for themselves. The prices were great as online I get coupons for 15% off and I think that is great. I will always continue to purchase my flowers here as all the pieces I have ordered have met my expectation, plus more. One last thing, as always the delivery person(s) have always been very friendly and cheerful. A special high five for them too. Once again, thank you everyone. read more

Disappointed in the bait and switch practices. Lorraine got handed a $100 order from Boston Blossoms to fulfill and they decided to deliver a poor, cheap, tacky alternative that looked nothing like the original order. I ordered a contemporary rectangular planter with 5 different multicolored plants and they provided a tacky white basked with 3 cheap plants in a single color palette with a plastic stick that it's hard to read "Happy Mothers Day". Called to express my disappointment and the owner claims she did what she could with $65 and that she made the arrangement as close as possible to the original. This is a total lie because if you look at the pictures she clearly decided to make a quick buck by accepting to fulfill an order using drastically subpar materials and a left over Easter basket. A total disgrace. And she had the gall to be upset when my sister went to get a replacement arrangement. Unethical florist, stay away. read more

Flowers By Lorraine - What I ordered. - Florists Near Me - Lynn, Massachusetts

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Best in the business Every arrangement I have ordered has been absolutely beautiful, when I call to order everyone is so professional & pleasant to speak to on the phone, very knowledgeable and helpful in helping me choose what I think would be nice for the occasion I'm sending it for which makes it so much easier for me. I highly recommend Flowers By Loraine for all your future flower & gift items You will be happy for sure ! read more

Trustworthy & professional business. I have used Flowers by Lorraine for my wedding, special occasion deliveries, funerals & proms! Flowers are always fresh & beautifully selected. Thank you for always being a friendly place to call/order/visit. read more

I ordered a floral arrangement to be delivered to my mother for her birthday through Teleflora. It was assigned to a florist in another North Shore town. Not only did that shop deliver it a day late, but the arrangement was sub par. Then in comes Flowers by Lorraine to save the day. They delivered the most beautiful floral arrangement! This is the highest quality and professionally crafted arrangement that I have ever seen! My mom was thrilled. I highly recommend Flowers by Lorraine! You will not be disappointed. If you want a fresh, high quality, reasonably priced and professionally decorated floral arrangement, Flowers by Lorraine is the placed to go! The arrangement in front of the picture is from Flowers by Lorraine. The one in the back of the picture is from another North Shore florist. You can clearly see why you should only order from Flowers by Lorraine! read more

Flowers By Lorraine - The arrangement in front is from Flowers by Lorraine in Lynn, MA. They are top notch! - Florists Near Me - Lynn, Massachusetts

I recently sent a floral arrangement for a dear friend who passed away. I wanted this arrangement to be over the top beautiful. I reached out to Robin and told her my thoughts. She immediately put me at ease and said, "Bring over whatever you want me to make this arrangement with." I brought her a picture of Tom Brady - as it was his favorite player in the NFL. It was a bit on the larger side, but Robin had it placed perfectly in the basket with flowers all around it. It was the most amazing arrangement I have ever seen at a funeral home. Thank you, Flowers by Lorraine for always taking such awesome care of me. read more

Flowers By Lorraine - Florists Near Me - Lynn, Massachusetts

Ordered flowers from their website on Sat afternoon as they were already closed. Picked out a Teleflora arrangement but followed it up with a phone call on Monday morning as soon as they opened at 10 am to be sure they had the exact flowers in stock so that the particular piece could be made. Was assured by Jacquie that the order was all set. Didn't hear from recipient of said flowers all day. Called florists at 10 minutes to 4pm and spoke with a gentleman named Sam. He assured me that flower delivery was about to take place at any time. Spoke with recipient and was told NO FLOWERS arrived or were left on front porch. All night wondered what had gone wrong!!! NO PHONE calls from florist shop! The following morning I called the florist and was told the delivery person could NOT find the address but assured me they were out for delivery again. When the flowers arrived my friend took a picture of them and sent it to me where I noticed there were only 4 peach roses ipo 6. I called the florist and explained that I ordered the 3rd choice which was the deluxe ($20.00 more) and 3 roses more than the original picture posted. She said she would adjust the bill $12.00 which I said was fine as the arrangement only had 4 peach roses. Shortly (about 25 minutes) the owner Robyn called and said I was too difficult to please and NOT TO CALL Flowers by Lorraine again! This is the 3rd error in 3 years....I tried being an understanding and kind person toward the employees when placing orders but can honestly say they DO NOT take pride in what they put out at Flowers by Lorraine. read more

Call at 9 when they opened and they had a beautiful arrangement delivered to my daughter in Lynn by 10:15!

Flowers by Lorraine has an eye for design! I've received multiple arrangements from this florist and each one is stunning. They are a super nice crew who works with you to provide top quality service. read more

Flowers By Lorraine - Florists Near Me - Lynn, Massachusetts

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Lorraine & her staff are AMAZING! They are friendly, easy going, and try to make sure that you have a 5 Star experience. I had seen a beautiful photo online of something that they had created, when I called Lorraine allowed me to text her daughter a picture so that they could re-create the masterpiece. I think they are reasonable on their prices too... I have been inside their shop and also ordered flowers. Both experiences absolutely made me feel appreciated and wanting to order more from them. I recommend using them for all occasions. read more

Flowers By Lorraine - Florists Near Me - Lynn, Massachusetts

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I had been using this so to seems my mom flowers for her birthday for years. On her 80th birthday my 3 siblings chipped in an wanted this year to be extra special. My mom would always joke about the vase,as she was acquiring quite the collection. I decided to get her a unicorn vase as a joke. I figured she could give it to my niece after. When the $80.00 bouquet arrived, I was mortified and embarrassed. Not only was it very small, it was a HALF bouquet. I couldn't believe Flowers by Lorraine had taken our $80 and sent this thing to my mother on her 80th birthday. Shame on you! I will never use this shop again. read more

Wife received a gift of flowers made up here. Very nice work. I'd rather give my money to this place!!

I had a tight timeline to get someone some flowers and Flowers by Lorraine were able to make the most gorgeous arrangement and the delivery the same day. Truly a great business and will use again!! Thank you!!!! read more

I got a wonderful surprise for my Christmas table. A Thomas Kincaid house in the center of gorgeous greens and flowers Centerpiece. This centerpiece is two weeks old now and the centerpiece looks like it just arrived. Great job Flowers By Lorraine. Merry Christmas. read more

Is a family run business for over 30yrs with dedicated service for all your needs-their team of workers go above and beyond in putting each arrangement together no matter how big or small with the utmost care and pride for complete customer satisfaction always 100 percent satisfied. Mike G. read more

Absolutely the best ! Incredible staff,extremely knowledgeable and passionate of what they do wouldn't think of going anywhere else for arrangements for any occasion. read more

Please see the picture of what I asked for versus what I received before deciding to purchase from this florist. I ordered these flowers as a gift for someone and chose the premium version of the arrangement. If you look at the arrangement you will see that it consists of roses and lavender as well as some greenery. What I received was a montage of roses, cheap white flowers, and lavender that look like they had been thrown into the vase. It looks akin to what you would get from the grocery store for $30-$50 which is not what I would expect from a florist. I contacted them and let them know that I was dissatisfied with the arrangement. They then explained to me that they had followed the recipe for the arrangement to a T (a recipe that I suppose they came up with). I'm not sure how this resolves the issue of the arrangement not looking like the picture. It would seem to me as if the recipe needed to be updated so that it results in what is advertised OR change the picture to reflect what you're actually producing from the recipe. They offered to pick up the arrangement and remove all of the additional flowers that they added and made it seem like they had done me a favor by adding additional flowers that were not in the picture. I told them that if the resultant arrangement didn't look like the picture of what I ordered, there would be no need to pick it up and do anything to it. I'll let you be the judge. Do these look like a premium arrangement? read more

Flowers By Lorraine - What I ordered vs. what I received. - Florists Near Me - Lynn, Massachusetts

I needed a flower arrangement for a friend's business event. I gave the the staff my budget and a style I was aiming for. Everything came out beautifully. The colors, accent pieces and vase were perfect. My friend reported back to me that the arrangement remained fresh for a solid week. Robin and Georgia are super helpful and sweet- thank you ladies! read more

Flowers By Lorraine - Florists Near Me - Lynn, Massachusetts

I received a delivery from flowers by Lorraine as a birthday gift! 5woman delivering was very pleasant. The flowers were beautiful. Colorful bright and flowers were fresh Will definitely use them for my next flower gift read more

Flowers By Lorraine - Lilith in back was huge , beautiful pink roses on side It was beautiful. Colors were bright - Florists Near Me - Lynn, Massachusetts

I have been going to Floewers by Lorraine for years and I have never been disappointed. Whether I call or go down they are courteous, helpful and friendly. They are willing to work with you to get exactly what you want. Cudos to this establishment and the workers there. They have my business for life E Connick Lynn,MA read more

So I live about 300 miles from Lynn, and i try and see the love of my life as often as I can. When I can't, I call Flowers By Lorraine. Every single time their staff cranks out an incredible bouquet of fun for Ruthie. They take their time with you on the phone and I have never ever been disappointed. The bonus is that the flowers stay so fresh for so long they continue to keep on "giving ". I tried the 1- 800- route several times. Don't bother. No woman in their right mind wants to receive a box of flowers that she has to assemble. Hats off to the delivery guy too. read more

Flowers By Lorraine - Florists Near Me - Lynn, Massachusetts

I ordered and arrangement for my mom which was pretty. I verbally told the person I spoke to what message I wanted written in the card. I received an email confirmation with the message typed with typos. I called back to get these corrected and spent 5 min going over the changes. The card was never edited and it was sent with typos and the wrong message which is kind of awkward... It was really convenient, but the customer service was not really that reassuring, and seemed annoyed when I called to verify payment/delivery. At the end of the day the flowers were delivered on time which is appreciated. read more

I ordered flowers for my uncle's wake and received a day late. Then my family got them the next day. My uncle had no flowers at his wake and I was mortified. I called and spoke to different people and was told they would reimburse me half of what I paid. You can't go back on a wake. This was ridiculous. I will never go there again. read more

Been meaning to pop over here for some time now, and so glad I finally did. I went in for a bouquet for my friend's birthday, and they had some premade that were just gorgeous. They wrapped them up, put a bow on them, and put a cute Happy Birthday stick in them. Both owners were working and they were SO nice. They introduced themselves and told me a little about themselves. They told me the best way to care for the specific flowers that I purchased too. You're not getting that service from Stop & Shop or Whole Foods! They have so much more than just flowers - candy, vases, balloons, plants, even makeup. There is nothing better than a great local business. I will definitely be back every time I need flowers!! read more

I ordered a very last minute spray for a wake (services were announced the night before), I was floored at the size and quality considering the cost. The display was beautiful and above and beyond my expectations. read more

I ordered flowers for my friend's first day of work through "from you flowers" and Flowers by Lorraine fulfilled the order. I put in my order very quickly and didn't notice that the autofill feature put in my name and address for the recipient's address. I contacted "from you flowers" and they updated the information and passed it on to Flowers by Lorraine. The corrected name didn't make it to the florist. This was all totally my own fault. Flowers by Lorraine got in touch with me when there was some confusion with the delivery and they worked very hard to make sure the flowers got to the right person, place, and on time. The flowers received were beautiful, and I'm so appreciative that Flowers by Lorraine worked hard to help me fix my own mistake, and to brighten my friend's day! read more

My husband and I were married last June and used Flowers By Lorraine. We worked with Robin and had a very nice experience! She was extremely flexible and professional! I was an out of town bride and basically had one day (the Saturday before Mother's Day) to get my flowers ordered last minute after another florist canceled on me! She was happy to accommodate me as a walk in! We talked about what I wanted, I gave her a few pictures for inspiration and she did the rest! I was so happy with the flowers we got for the wedding particularly my bouquet which was absolutely stunning! I would highly recommend Flowers by Lorraine to any bride! They were responsive, timely, professional, and very reasonably priced! read more

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My mother ordered flowers for me for my graduation. I live in Lynn. She lives in Ohio. She was looking to find a florist to use for all her flower and gifting needs when she wanted to send flowers to me. Flowers by Lorraine is NOT going to be it. 1) She requested them to be delivered at 5pm. I got home at 4:00 and they were sitting on my porch. Anyone could have taken them 2) She paid for a mylar balloon. It was not there. When my mother called to complain (and to get her money back for the balloon at least), she was told that someone would call her back. Four days later, after never receiving a call back, she called. A nasty woman answered, told her it "was taken care of" and hung up on her. Mom called back to express her shock and the rudeness of their business and the woman never apologized. She said that she had someone come in that needed flowers for a funeral and she needed to take care of that person, so she didn't have time to talk on the phone. Really. Rude and seems to do what they want with flowers and delivery. read more

I ordered a bouquet the night before it was needed, so I was a little worried that it might not get delivered on time. But it was delivered around 12 in the afternoon the next day; it was absolutely beautiful and my mother loved it!! I was impressed by their prompt service and the gorgeous flowers read more

Flowers By Lorraine - The Victorian teacup bouquet!! - Florists Near Me - Lynn, Massachusetts

My very personal experience with this wonderful establishment was 100 stars great!! Thank you for the wonderful flowers and I am very happy with service I look forward to using them again. read more

I am so happy with the recent bouquet I received from Flowers By Lorraine! My dad wanted to surprise me for my birthday, seeing as we are all in quarantine and could not be together. He did not have an order placed ahead of time so, due to the circumstances, he didn't think he would be able to get a bouquet to me. However, they gladly made one for him..for me! The bouquet is a gorgeous mix of roses, daisies, etc and they have lasted. It was such a beautiful surprise. Thank you! read more

I ordered flowers online as a gesture of sympathy for a dear friend's mother, and the flowers were delivered BEHIND the porch. they were only discovered today, about 10 days after they were delivered, all dead. read more

I went to their website to view what you could order for sympathy arrangements. They clearly pictured a bouquet of WHITE tulips with green spike pine. When I called to order the woman told me that I couldn't get the green spike pine (not in season) but they would substitute it with some like greens. When I arrived to the funeral home to see RED and YELLOW tulips with just assorted greens and baby's breath that looked nothing like what they pictured (and I had seen on their website) seems that Flowers by Lorraine choses to send whatever they have on hand and to ignore what you request. If they were going to change the ordered flowers they should have called me so that I could have sent something I wanted.....not they wanted. After all if my credit card didn't go through they would have called me back in a heart beat. I was shocked and very disappointed as I took the time to look at their website and fully expected to see WHITE tulips ....more appropriate for sympathy than RED and YELLOW. When I called to complain I got a very nasty woman who only wanted to argue with me. No apology, just attitude. She agreed to refund me $10, which I did not think was right because the whole order was not what I specified. If you don't care what you are paying for.....go ahead and do business with them. read more

I am extremely disappointed with this company. I ordered flowers to be sent to a wake last week. They were supposed to be delivered on Thursday 7/07/2011. I know they usually verify the order against any local wakes and I ordered through Lorraine's because they are in Lynn and so was the funeral home (Cuffe-McGinn). Today I got a call from Lorraine herself. She was actually laughing (not an exaggeration) about the fact that they wrote down the wrong date and didn't figure that out until the attempted delivery today. I was sending the flowers because I was out of town on business and unable to attend the wake or funeral. Lorraine told me she would refund my money but obviously, that does not entirely make things right. Accidents do happen and companies that are sincerely sorry and go "above and beyond" to make you happy when they mess up. Lorraine said that she would have the flowers delivered or refund my money. I thought they should do both. She said that the person's house was too far and they would not do that. The house is in Middleton, which is about 20 minutes away. Like I said, nobody is perfect but I expect a company that deals with wakes and funerals to be more sensitive to a customers needs. Due to the way Lorraine handled the situation, I will not be using their services in the future. There are many places where you can get quality flowers with great service and better prices than Lorraine's and I would recommend using them if you need anything. I will never buy anything from them ever again. read more

Anytime I need flowers for any occasion - I go here! Everyone is friendly, and they always listen to what you want. The flowers always turn out amazing. Great local business! read more

I decided to send my girlfriend flowers for her birthday. I'm new to this kind of thing so I asked for help. The florists at Flowers by Lorraine were nothing but helpful, personable and kind! They spent a good amount of time on the phone with me until they were absolutely sure I had the right arrangement. They delivered the flowers right to her door and she loves them! Thanks Flowers by Lorraine! read more

Ordered a nice, "elegant" dish garden with fresh flowers for a 60th birthday and Lorraine sent a mylar balloon that said Happy 40th attached to a mishmash array of florals in a basket. Very disappointing!!! I called to complain and exprss my embarrasment, Lorraine said it was her fault and hung up on me. This is the worst customer service I have recieved in a long time, by the owner no less. I am an event coordinator and plan weddings, social gatherings and corporate events, I will never recommend Flowers by Lorraine to any of my clients. read more

i would not recommend this business to anybody. my first and last time using their services. no time frame was given for delivery and when i called, all she could say was "i have no idea, i dont know what to tell you." i arranged this delivery weeks before valentine's day and this is not the type of service nor answer i had expected. truly dissatisfied. so much for supporting local business. read more