Delivery of flowers. Not received. Driver went to my mother's house and asked for a "Beth". Wrong person. Right house. No notification left at address. No attempt to contact myself or my mother. Info for contact of both was provided. Merchant lied and stated thru email that delivery was made. After an attempt to contact, she (the person who identifed herself as owner, Natalie Chadburn) made a less than satisfactory attempt to right the situation. I wanted a full refund, she indicated that because delivery was attempted that she wouldn't refund delivery. I want a full refund. NO PRODUCT OR SERVICE HAS BEEN PROVIDED. She ruined Mother's Day for my bed bound mother. I'm happy to provide copies of the transriptions of communication and the door bell video showing the delivery driver asking for someone named "Beth" when the delivery was attempted. read more

Very disappointing. Made me sad. I needed Flowers for a dear friends' bereavement and found Flowerland on Yelp. I scanned their website and called to order flowers. Spoke with a nice person and pointed out from their website an arrangement called "Low and Lush" for $120. I asked for that specific arrangement. Told them it was a bereavement so didnt want it to look like funeral flowers and no carnations or ferns. I was happy when I asked if it could be delivered that afternoon - but if they didn't have the time or flowers, the following day was ok. She said they could do same day. Great! But ... what they received looked like something from the grocery store. The "Low and Lush" had muted pink and white Roses and Ranuculus and other fillers - was low and filled with flowers. What they received was tall and had 2 sunflowers, some yellow astromarium, a rose and some filler. I called them - the woman said I'd asked for "spring colors" and I said I specifically asked for the "Low and Lush" which looked like a spring arrangement. We just didn't want it to look dreary. I didn't ask for "spring colors" - just no carnations... She told me the arrangement they sent was a "$120 arrangement". It wasn't - I have pictures. She said the only thing they'd do - is do the arrangement I'd ASKED for and ask the recipients to swap out the arrangements. I said that was tacky - and they should send the flowers with an apology from them saying they'd accidentally delivered the wrong one. They would not do that. We didn't tell the Family they were sent the wrong thing as they appreciated the thought from us regardless. Terribly disappointing for the $150 price tag and really poor customer service. read more

I just had a wonderful experience at Flowerland. I am going to meet my daughter's future in-laws, and told the young man, and he helped me pick out the perfect arrangement. Since we're driving to El Paso, he also poured out half the water and placed the vase in a little box for to keep it nice until we got there. Really appreciate the excellent service and beautiful products. read more

How in the world did I PAY 100 dollars for my mom's birthday and you clowns didn't show up!!!!!! I'm sick to my stomach my mom didn't get her flowers on her bday! read more

Thank you so much for the arrangement that you all prepared for my dad's services. The flowers were beautiful. Your customer service exceeded all expectations. read more

I love these folks! I live 6 hours away from my mother and I often send her flowers, but this time I ignored the usual big business florists who advertise online. Instead I chose Flowerland and they did a fantastic job. All I did was describe the colors I wanted and they really came up with a beautiful display. Plus they were personable and kind. You can't do better in Las Cruces. read more

Flowerland - Flowers from Flowerland - Florists Near Me - Las Cruces, New Mexico

Super friendly and accommodating staff, the most beautiful arrangements and reasonably priced. Highly recommend!

I ran in here to get a quick flower arrangement while visiting a family friend and they were so kind and helpful! The flower arrangement is beautiful and fresh! read more

Barb's Flowerland is the best! I've been ordering from them for Mother's Day deliveries for a few years and they continue to send the most beautiful arrangements to my mom. I call from out of state to order, so have to rely on them to pick the actual arrangement and vase, but every time it's absolutely beautiful and delivered in perfect condition to the house. I always prefer to order locally instead of a national website, and Barb's is proof why you should support local business. They're amazing! read more

Received excellent service and care via Desarae when I called in asking for some flowers to send to my friend who just had a loss. She was helpful and worked within my budget to make things work. I really appreciate Flowerland and Desarae's commitment to serving their customers even in this difficult time. It is no wonder why Flowerland is ranked #1 in Yelp! I highly recommend their service to anyone out there! Thanks again, Dasarae! read more

Just needed a small arrangement to place on a family grave. Natalie and colleagues were so nice and helpful! Very happy with the beautiful arrangement. -Rob visiting from California. read more

I recently ordered a casket spray from Barb's shop and it was even more beautiful than the catalogue photo. I spoke to Casandra, who was very cordial and knowledgeable. After visiting two other florists to compare, I returned the next day to place my order with Barb. It was a pleasure doing business with Barb and I shall recommend her shop to my friends and relatives. read more

Beautiful arrangement that far exceeded my expectations! Floweland was attentive and a very good communicator. I'm in NY, and it was a delivery for a friend's birthday. It was all perfect. I recommend Flowerland! Unfortunately, the photo won't upload, but the flowers were stunning! I ordered a tropical bouquet read more

A few years ago, we decided to skip all the extra FTD fees in sending flowers long distance. A search for best florist in Las Cruces resulted in our first order to Barb's Flowerland. We provided them a budget that was slightly less than we were spending (so about $50 to $60) and asked for a designer's choice seasonal bouquet. My mother in law loved them and said they were the most beautiful flowers she ever received. We've ordered from Barb's several times since with the same great results. read more

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I am so grateful to everyone at Barb's Flowerland. They are a resource for absolutely fresh flowers and the designers all bring their special touch while creating their floral arrangements. This shop has shown me some of the most kind considerations and accommodating my special requests. Las Cruces has a gem of a florist. If you don't use Barb's Flowerland you are making a mistake. See you again when. I am in town!! read more

It is such a shame that customer service is not up to par since they have the best red roses in town! They tossed my order in the trash instead of calling me to let me know they were doing so. The manager Desarae said it was miscommunication on both her staff member and myself. So my loved ones didn't get their flowers on Valentines Day! No responsibility whatsoever. Not a how can we right the wrong. Talk about lack of organization. Never ordering anything from them again! read more

My husband sent me roses during my visit to Las Cruces. He called Barb's Flowerland directly. The flowers are the prettiest I've seen and the arrangement is thick with leaves and baby's breath. The person who delivered them was very nice and friendly. I cannot recommend them highly enough. You can't go wrong here no matter what your flower needs might be. read more

Beautiful arrangements ! Outstanding people and customer service. I have been their customer for the past 8 years and have always been amazed at the quality of their work. The owners are very involved and Desiree has been a wonderful help countless times. They have my past business and my future business. I cannot recommend them to you more highly. read more

great customer service by the staff very inviting, i felt like i was walking into my own shop

Went to a prior flower shop and was not impressed remembered about this place walked in got help right away found what I wanted at a awesome price too read more

I am so very impressed with your service! Thank you for delivering the most beautiful plant I saw at the funeral service. They placed it in front of the pulpit. The bereaved family loved this plant with "no name". This florist took my order and had it delivered within 30 min at the funeral service same day amazing! read more

I was Busy and could not make it in to personally order my wife flowers for 4th wedding anniversary so I called them hoping they could put something beautiful, special, and romantic together from me.Well when she got home I could not believe what I saw! My mouth totally hit the ground. Those flowers looked like they were a funeral or someone was really ill. Horrible I was so embarrassed, to know she received them at work in front of her co-workers. All I could do was apologize. Never again! read more